Emergency Department Well-being & Home Safe Service

{
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    "id": "ocds-h6vhtk-05233c-2025-10-27T18:34:23Z",
    "date": "2025-10-27T18:34:23Z",
    "ocid": "ocds-h6vhtk-05233c",
    "initiationType": "tender",
    "planning": {
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            {
                "id": "026550-2025",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/026550-2025",
                "datePublished": "2025-05-23T14:39:50+01:00",
                "format": "text/html"
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                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/055791-2025",
                "datePublished": "2025-09-11T12:39:42+01:00",
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        "milestones": [
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                "id": "engagement",
                "type": "engagement",
                "description": "NWSSP is seeking feedback from suppliers, contractors and other interested parties to help the noted Health boards to increase it's market understanding and inform the development of the procurement to ensure that it meets their objectives. This preliminary market engagement exercise is open to all interested parties. To participate in the preliminary market engagement exercise, please contact the names detailed below who will be able to provide you with the Preliminary Market Engagement Document. Once you have read through the document and supporting appendices, please complete the Preliminary Market Engagement Questionnaire. For support and assistance with participating in this exercise, please contact a member of the Supplier Relationship Team, who's details have been provided below: Sam Donegan sam.donegan@wales.nhs.uk Amy Chilvers Amy.chilvers@wales.nhs.uk Whilst the pipeline notices for each Health Board state the requirement would be 1 Lot, The Lots will be split into 3 Lotting structures. To note, the below pipeline notices published below apply to this potential procurement: 151443 Emergency Department Wellbeing & Home Safe Service. 151450 Emergency Department Wellbeing & Home Safe Service. 151447 Emergency Department Wellbeing & Home Safe Service. 151455 Emergency Department Wellbeing & Home Safe Service. 151453 Emergency Department Wellbeing & Home Safe Service. 151433 Emergency Department Wellbeing & Home Safe Service.",
                "dueDate": "2025-09-25T23:59:59+01:00",
                "status": "scheduled"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-NHS-7A4",
            "name": "Cardiff and Vale University Health Board",
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                "postalCode": "CF14 4HH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL22"
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            "contactPoint": {
                "email": "ryan.zobole@wales.nhs.uk"
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            "name": "NWSSP Procurement Services",
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                "locality": "Cardiff",
                "postalCode": "CF15 7QZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL15"
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            "contactPoint": {
                "email": "ryan.zobole@wales.nhs.uk"
            },
            "roles": [
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            "roleDetails": "NHS Wales Shared Services Partnership-Procurement Services is providing the procurement advice and procurement tendering platform on behalf of the Health Board to facilitate this procurement. The Health Board is the Commissioner for this Procurement"
        },
        {
            "id": "GB-PPON-PXWV-6492-CGMN",
            "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) Undertaking the procurement on behalf of the contracting authorities",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PXWV-6492-CGMN"
            },
            "address": {
                "streetAddress": "4-5 Charnwood Court,",
                "locality": "Cardiff",
                "postalCode": "CF14 3UZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL22"
            },
            "contactPoint": {
                "name": "Amy Chilvers",
                "email": "amy.chilvers@wales.nhs.uk"
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            "name": "Cardiff and Vale University Health Board",
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                "id": "PPPR-7969-BTJG"
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                "region": "UKL22"
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            "contactPoint": {
                "email": "claire.salisbury@wales.nhs.uk"
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        {
            "id": "GB-PPON-PNPY-2728-GCWW",
            "name": "Hywel Dda University Health Board",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PNPY-2728-GCWW"
            },
            "address": {
                "streetAddress": "Ystwyth Building, Hafan Derwen, St Davids Park, Jobswell Road",
                "locality": "Carmarthen",
                "postalCode": "SA31 3BB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL14"
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                "email": "gemma.deverill@wales.nhs.uk"
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                ]
            }
        },
        {
            "id": "GB-PPON-PQDY-1678-DHXN",
            "name": "Swansea Bay University Health Board",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PQDY-1678-DHXN"
            },
            "address": {
                "streetAddress": "Baglan Energy Park",
                "locality": "Port Talbot",
                "postalCode": "SA12 7BR",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL17"
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    "buyer": {
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        "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) Undertaking the procurement on behalf of the contracting authorities"
    },
    "tender": {
        "id": "COMM-FTS-59549",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Emergency Department Well-being & Home Safe Service",
        "description": "This is a joint procurement for the provision of Emergency Department Well-being & Home Safe Service to a select number of Health Boards across South East and South West Wales. The tender will be split into the following Lotting structure: Lot 1 - Cardiff and Vale University Heath Board (University Hospital Wales) Lot 2 - Hywel Dda University Health Board ( Glangwili General Hospital) Lot 3 - Swansea Bay University Health Board ( Morriston Hospital) The Emergency Department (ED) well-being and home safe service was established to support local clinical teams and patients accessing emergency department services. The service offers support for frail older people and vulnerable adults in emergency departments, as well as resettle people in their homes with follow-up welfare calls or visits, and where necessary, to connect them to community services to avoid readmission into the emergency department.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85312400",
                        "description": "Welfare services not delivered through residential institutions"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKL",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKL",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85312400",
                        "description": "Welfare services not delivered through residential institutions"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "2"
            },
            {
                "id": "3",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85312400",
                        "description": "Welfare services not delivered through residential institutions"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "3"
            }
        ],
        "mainProcurementCategory": "services",
        "specialRegime": [
            "lightTouch"
        ],
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2026-04-01T00:00:00+01:00",
                    "endDate": "2027-03-31T23:59:59+01:00",
                    "maxExtentDate": "2031-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "active",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "title": "Cardiff and Vale University Heath Board (University Hospital Wales)",
                "description": "This is for the provision of Emergency Services and Well Being within the Cardiff and Vale University Health Board (University Hospital Wales).",
                "value": {
                    "amountGross": 1176000,
                    "amount": 980000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Technical - scored- 40% Commercial - 60%",
                    "criteria": [
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "description": "60%"
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "description": "40%"
                        }
                    ]
                },
                "renewal": {
                    "description": "There is an option to extend the Initial Term of the Contract as follows: - Extension 1 - 1st April 2027 - 31st March 2028 - Extension 2 - 1st April 2028 - 31st March 2029 - Extension 3 - 1st April 2029 - 31st March 2030 - Extension 4 - 1st April 2030 - 31st March 2031"
                }
            },
            {
                "id": "2",
                "title": "Hywel Dda University Health Board - Glangwili General Hospital",
                "description": "This is for the provision of Emergency Services and Well Being within the Hywel Dda University Health Board (Glangwili General Hospital)",
                "status": "active",
                "value": {
                    "amountGross": 1140000,
                    "amount": 950000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Technical - scored -40% Commercial -60%",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Commercial",
                            "description": "60%"
                        },
                        {
                            "type": "price",
                            "name": "Technical",
                            "description": "40%"
                        }
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                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-04-01T00:00:00+01:00",
                    "endDate": "2027-03-31T23:59:59+01:00",
                    "maxExtentDate": "2031-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "There is an option to extend the Initial Term of the Contract as follows: - Extension 1 - 1st April 2027 - 31st March 2028 - Extension 2 - 1st April 2028 - 31st March 2029 - Extension 3 - 1st April 2029 - 31st March 2030 - Extension 4 - 1st April 2030 - 31st March 2031"
                }
            },
            {
                "id": "3",
                "title": "Swansea Bay University Health Board - Morriston Hospital",
                "description": "This is for the provision of Emergency Services and Well Being within the Swansea Bay University Health Board.",
                "status": "active",
                "value": {
                    "amountGross": 596280,
                    "amount": 496900,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Technical - scored -40% Commercial -60%",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Commercial",
                            "description": "60%"
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "40%"
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                "suitability": {
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                    "vcse": true
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                    "startDate": "2026-04-01T00:00:00+01:00",
                    "endDate": "2027-03-31T23:59:59+01:00",
                    "maxExtentDate": "2031-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "There is an option to extend the Initial Term of the Contract as follows: - Extension 1 - 1st April 2027 - 31st March 2028 - Extension 2 - 1st April 2028 - 31st March 2029 - Extension 3 - 1st April 2029 - 31st March 2030 - Extension 4 - 1st April 2030 - 31st March 2031"
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-10-06T23:59:59+01:00"
        },
        "status": "active",
        "value": {
            "amountGross": 2912280,
            "amount": 2426900,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "https://etenderwales.bravosolution.co.uk/home.html",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "cy",
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-11-21T12:00:00+00:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-11-14T12:00:00+00:00"
        },
        "awardPeriod": {
            "endDate": "2026-01-27T23:59:59+00:00"
        },
        "lotDetails": {
            "awardCriteriaDetails": "The Bidder with the lowest price will be awarded the maximum score available (60%). The remaining Suppliers shall be awarded a percentage of the score available, technical pass/fail, qualification 40%(25% of which is proposed approach and 15% social value) relative to the lowest UDA submitted. All Lots will be evaluated individually and bidders are advised to submit for each lot they wish to bid for."
        },
        "documents": [
            {
                "id": "L-3",
                "documentType": "biddingDocuments",
                "description": "ITT 51717",
                "url": "https://etenderwales.bravosolution.co.uk/home.html"
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                "documentType": "technicalSpecifications",
                "description": "ITT 51717",
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            },
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "068744-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/068744-2025",
                "datePublished": "2025-10-27T18:34:23Z",
                "format": "text/html"
            }
        ],
        "contractTerms": {
            "financialTerms": "30 days"
        }
    },
    "language": "en"
}