Award

Provision of IT Service Management Function - CCTS22A43

SECRETARY OF STATE FOR HEALTH AND SOCIAL CARE ACTING AS PART OF THE CROWN THROUGH UK HEALTH SECURITY AGENCY

This public procurement record has 1 release in its history.

AwardUpdate

23 May 2025 at 15:50

Summary of the contracting process

The procurement process is overseen by the Secretary of State for Health and Social Care, acting as part of the Crown through the UK Health Security Agency, with an active contract for the "Provision of IT Service Management Function - CCTS22A43". This contract falls under the information technology services category and is located in the UKI32 region. The procurement is in the Award stage, having been signed on 25 April 2023, with the contract period extended until 24 April 2026. The procurement method follows Directive 2014/24/EU on public procurement, ensuring compliance with EU regulations. The current update focuses on a 12-month extension of an existing contract, originally valued at £13,772,583.01 GBP.

This tender presents significant business growth opportunities, particularly for companies experienced in IT service management and those offering products related to service continuity and the ServiceNow platform. Ideal contenders would be larger businesses capable of sustaining ongoing service requirements and those with a proven track record in public sector IT deliveries. Engaging with this procurement can facilitate entry or expansion in governmental IT service sectors, leveraging competencies in business-as-usual (BAU) requirements and ITSCM solutions.

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Notice Title

Provision of IT Service Management Function - CCTS22A43

Notice Description

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0524a0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/026999-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£13,772,583 £10M-£100M

Notice Dates

Publication Date
23 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Apr 20232 years ago
Contract Period
24 Apr 2023 - 24 Apr 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SECRETARY OF STATE FOR HEALTH AND SOCIAL CARE ACTING AS PART OF THE CROWN THROUGH UK HEALTH SECURITY AGENCY
Contact Name
Procurement Operations
Contact Email
procurement.operations@dhsc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI32 Westminster

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

METHODS BUSINESS AND DIGITAL TECHNOLOGY

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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