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The Servicing, Maintenance and Repairs of Commercial Heating Systems

London Borough of Hillingdon

This public procurement record has 5 releases in its history.

Award

22 Jul 2026 at 10:44

UK7 - Contract Details Notice
Award

07 May 2026 at 10:39

UK6 - Contract Award Notice
Tender

01 Dec 2025 at 16:46

UK4 - Tender Notice
Planning

28 Oct 2025 at 14:29

UK2 - Preliminary Market Engagement Notice
Planning

23 May 2025 at 17:26

UK1 - Pipeline Notice
Summary of the contracting process

The London Borough of Hillingdon procured servicing, maintenance and repair services for commercial heating systems across its housing and corporate sites in Hillingdon. The requirement covers approximately 78 communal plant rooms and the council’s communal gas-fired appliances, central heating and hot-water installations and Heat Interface Units. The appointed provider is responsible for keeping these systems legally compliant, serviceable and aligned with Gas Safety, installation and other relevant legislation. The work is a public-sector building-services and commercial heating maintenance requirement, including remedial works. The contract covers activity in the London Borough of Hillingdon and is managed by the council as the buyer. It is a single requirement rather than a multi-lot opportunity, and is suitable for small and medium-sized enterprises.

The procurement has been awarded and the contract is active. Hillingdon used an above-threshold open procedure. BSW Heating Ltd was awarded the contract on 23 April 2026 for £3,400,000 excluding VAT (£4,080,000 including VAT). The contract was signed on 10 June 2026 and runs from 1 July 2026 to 30 June 2029, with extensions potentially taking it to 30 June 2033, subject to agreement and satisfactory performance. Price and quality each carried 50% of the evaluation weighting. Participation required economic and technical selection criteria set out in the tender pack. Nineteen bids reached the final stage, including 13 from SMEs. Additional capital works, such as plant-room refurbishment or commercial boiler installation, may be requested, with each occasion capped at £100,000 and no guaranteed volume.

This award demonstrates sustained demand from Hillingdon for a single experienced contractor able to manage a substantial portfolio of communal plant rooms and commercial gas assets. A credible competitor would need proven capability in servicing, maintaining, repairing and carrying out remedial works on communal gas-fired appliances, central heating, hot-water systems and Heat Interface Units. It would also need the technical and economic capacity to maintain legal compliance and service continuity across housing and corporate properties. The evaluation shows that both price and quality matter equally, so operational delivery, robust service methods and competitive schedule-of-rates pricing would be important. Performance would be judged through service compliance, keeping communal systems from being out of action for extended periods and achieving first-time fixes. The opportunity attracted strong SME participation, indicating that suitably capable smaller providers can compete.

How relevant is this notice?

Notice Information

Notice Title

The Servicing, Maintenance and Repairs of Commercial Heating Systems

Notice Description

The London Borough of Hillingdon wishes to appoint an experienced service provider for the servicing, maintenance and repairs of Commercial Heating Systems. Hillingdon currently manages and maintains the gas installations of approximately 78 Communal plant rooms across our Housing and Corporate sites. The objectives of this contract are to appoint one service provider (contractor) to carry out the servicing, maintenance and remedial works to maintain London Borough of Hillingdon's communal gas fired appliances, central heating and hot water system installations and Heat Interface Units, in a legally compliant and serviceable condition and to the current Gas Safety, Installation and other relevant legislation. The Council intends to award a contract for these services for a period of up to three (3) years with an option to extend for up to a further two (2) plus two (2) years subject to agreement and satisfactory performance.

Lot Information

Lot 1

Options: There may be the occasion where the successful contractor is asked to urgently deliver on small value capital works projects such as a plant room refurb or commercial boiler installation. These Capital works projects will not exceed PS100k on each occasion and are not guaranteed to be issued to the successful contractor. Nor does the Council guarantee any value or number of potential Capital Works projects under this contract. Properties and assets may be added or removed from the contract during its term with any adjustment to the contract price being in accordance with the Pricing Schedule or as agreed with by Hillingdon's authorised representative.

Renewal: Two (2) plus two (2) years depending on performance and / or requirement.

Planning Information

To participate in our Pre-Market Engagement exercise please email to the following: mbreen@hillingdon.gov.uk Please quote "Commercial Gas - market engagement" in the email title. (do not include any marking material) You will then be sent a short market engagement questionnaire, please then complete and return this by the stated deadline in the questionnaire. We would encourage all interested parties to register for free at https://supplierlive.proactisp2p.com/ where this opportunity will be advertised in due course.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0524e5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069022-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50530000 - Repair and maintenance services of machinery

50700000 - Repair and maintenance services of building installations

Notice Value(s)

Tender Value
£3,375,000 £1M-£10M
Lots Value
£3,375,000 £1M-£10M
Awards Value
£3,400,000 £1M-£10M
Contracts Value
£3,400,000 £1M-£10M

Notice Dates

Publication Date
22 Jul 20261 months ago
Submission Deadline
9 Jan 2026Expired
Future Notice Date
1 Dec 2025Expired
Award Date
23 Apr 20264 months ago
Contract Period
1 Jul 2026 - 30 Jun 2029 3-4 years
Recurrence
2032-11-19

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Hillingdon
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
UXBRIDGE
Postcode
UB8 1UW
Postcode Area
Southall
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
TLI74 Harrow and Hillingdon
Local Authority
Hillingdon
Electoral Ward
Uxbridge
Westminster Constituency
Uxbridge and South Ruislip

Supplier Information

Number of Suppliers
1
Supplier Name

BSW Heating Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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