Planning

Avaya Telephony Maintenance & Private Cloud Managed Services - Re-Procurement (GATS/ND)

STUDENT LOANS COMPANY

This public procurement record has 1 release in its history.

Planning

28 May 2025 at 15:52

UK1 - Pipeline Notice
Summary of the contracting process

The Student Loans Company is in the planning stage of a public procurement process for the "Avaya Telephony Maintenance & Private Cloud Managed Services - Re-Procurement (GATS/ND)." This procurement involves maintaining and supporting the Avaya telephony estate, including existing IVR services. Classified under the telecommunications services industry category, the project's operations will primarily occur within the United Kingdom. The procurement is valued at £8,000,000 with a potential gross amount of £9,600,000. A key date to note is the future notice due on 30th September 2026, with the contract period anticipated to start on 31st December 2026 and conclude by 31st December 2028. The Student Loans Company operates as a public authority under the central government, with its offices located in Darlington, UK.

This tender provides significant opportunities for businesses specialising in telecommunications services, particularly those with expertise in telephony maintenance and cloud-managed services. With a substantial budget allocated, businesses capable of delivering comprehensive maintenance and support for telephony systems, particularly those experienced with Avaya systems, stand to benefit. Companies offering innovative solutions in private cloud services would also find this opportunity appealing. Collaborating with the Student Loans Company can pave the way for long-term partnerships, enhanced business growth, and increased market credibility within government contracts. Prospective bidders should prepare to engage with a sophisticated customer known for strategic and resilient infrastructure developments in the education finance sector.

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Notice Information

Notice Title

Avaya Telephony Maintenance & Private Cloud Managed Services - Re-Procurement (GATS/ND)

Notice Description

Provision of maintenance and support for the Avaya telephony estate including existing IVR services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05285b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028262-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
£8,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
30 Sep 20268 months to go
Award Date
Not specified
Contract Period
31 Dec 2026 - 31 Dec 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY
Contact Name
Not specified
Contact Email
commercial_governance@slc.co.uk
Contact Phone
Not specified

Buyer Location

Locality
DARLINGTON
Postcode
DL1 1RW
Post Town
Darlington
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC33 Darlington
Delivery Location
Not specified
Local Authority
Darlington
Electoral Ward
Red Hall & Lingfield
Westminster Constituency
Darlington

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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