Emergency call out and repair of Commercial and Domestic Appliances

ORBIT GROUP LIMITED

This public procurement record has 3 releases in its history.

Award

05 Jun 2026 at 08:38

Award

16 Jan 2026 at 11:55

Planning

29 May 2025 at 15:39

Summary of the contracting process

The procurement process for "Emergency call out and repair of Commercial and Domestic Appliances" was undertaken by Orbit Group Limited, a sub-central government public authority based in Coventry, United Kingdom. This procurement falls under the services category, with a focus on repair and maintenance services. The contract covers all Orbit locations in the Midlands, East, and South of England, with the main procurement method involving limited competition, excluding above-threshold procedures. The contract was awarded to First Choice Marshalls Ltd after the original supplier, Multi Brand Services Limited, ceased operations. The award stage concluded on 5 June 2026, with the contract active from 28 April 2026 to 9 April 2027, with a gross value of £120,000 GBP.

This tender presents compelling opportunities for businesses specialising in appliance repair and maintenance, especially those capable of servicing both commercial and domestic units. As the contract does not involve fixed volumes or expenditures, companies able to provide flexible, ad-hoc services could greatly benefit and grow by securing additional work as needed across various locations. Small and medium-sized enterprises (SMEs) with expertise in quick response and accurate fulfilment of repair services are well-suited to compete, with potential additional value being provided by suppliers offering comprehensive coverage in the described regions of the UK.

How relevant is this notice?

Notice Title

Emergency call out and repair of Commercial and Domestic Appliances

Notice Description

Emergency call out and repair of Commercial and Domestic Appliances to all Orbit locations within the Midlands, East and South of England Please Note: This contract was previously awarded to Multi brand Services Limited who have since ceased trading. On grounds of urgency we have awarded this contract to their appointed subcontractor for continuity of service

Planning Information

Orbit Group Ltd wish to conclude preliminary market engagement in relation to a requirement for a repairs contract for its domestic and commercial appliances, within its housing portfolio at locations it has within the Midlands and South of England. The intention of the engagement is for Orbit to understand: 1) the level of supplier interest to participate in a potential procurement for the contract. 2) suppliers’ ability in the market to meet all of the potential requirement as currently specified (please see outline specification provided). 3) the most suitable potential procurement route to award the new contract. Where a supplier is interested in participating in any procurement for the contract and have the capability to fulfil the outline specification provided, we would ask them to complete the response document , via the e-tendering site details provided within the notice. Further information and response document can be found here: https://procontract.due-north.com/Supplier/Advert/View?advertId=d479d3a5-9f3c-f011-8136-005056b64545&fromProjectDashboard=False&fromRfxSummary=False&selectWorkgroup=False&fromAdvertEvent=False&fromActivityDashboard=False If a supplier wishes to seek any clarification on the outline specification, these should be submitted via the e-tendering site. Please note: Orbit does not commit to any particular procurement route/procedure or timescales for any subsequent procurement. If Orbit publishes a subsequent tender notice for the contract, we will also out of courtesy notify any suppliers who submitted a response to this notice. Interested suppliers are required to visit the project on Procontract to complete the response document to advise Orbit of their interest in this upcoming procurement.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05292c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/053136-2026
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£100,000 £100K-£500K

Notice Dates

Publication Date
5 Jun 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
11 Jun 2025Expired
Award Date
30 Dec 20255 months ago
Contract Period
27 Apr 2026 - 9 Apr 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
ORBIT GROUP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV3 2SU
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified

Local Authority
Coventry
Electoral Ward
Wyken
Westminster Constituency
Coventry East

Supplier Information

Number of Suppliers
2
Supplier Names

FIRST CHOICE MARSHALLS LTD T/A FCM

MULTI BRAND SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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