Award

MBC-1518 Responsive Repairs and Voids

MELTON BOROUGH COUNCIL

This public procurement record has 3 releases in its history.

Award

27 Nov 2025 at 15:06

Tender

08 Aug 2025 at 13:48

Planning

02 Jun 2025 at 21:16

Summary of the contracting process

The public procurement process initiated by Melton Borough Council involves the MBC-1518 Responsive Repairs and Voids contract to manage and maintain the council's housing stock. Located in Melton Mowbray, UKF22, this contract, which follows an open procurement method, encompasses a series of lots designed to ensure the responsive repairs, void works, and replacement of kitchens and bathrooms in an estimated 1800 homes. The process transitioned from planning in June 2025, through a tender by August 2025, and reached the award stage by November 2025, with the contract set to commence in April 2026 for an initial five-year term, subject to possible renewal. The procurement seeks to secure services until at least March 2031, with a potential extension to March 2033, positioning the process at the award stage as of 27 November 2025.

This contract represents a substantial opportunity for businesses in the building installation and construction industry, particularly those capable of comprehensive housing maintenance services. The contract's value exceeds £12 million, providing avenues for sustainable business growth and long-term engagement. Companies equipped to manage large-scale housing refurbishments, including small and medium enterprises, will find this tender especially lucrative. The focus on multiple lots allows a range of businesses to bid, whether on independent lots or the combination of all requirements through the combined lot option. Partnering directly with Melton Borough Council on this project also aligns businesses with a government authority committed to quality and value for money, allowing effective market positioning and expansion into public sector contracts.

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Notice Title

MBC-1518 Responsive Repairs and Voids

Notice Description

This tender sought suitably competent contractor(s) to undertake various works to Melton Borough Council's Housing Stock. For ease of reference the works have been broken down into the following LOTs: Lot 1 - Day to Day Repairs Repairs works to existing housing stock which may also include works identified by Council led HHSRS surveys or surveys instructed by the Council but undertaken by others. Estimated annual contract value for Lot 1: PS600,000 per annum Lot 2 - Void Works Works to make the home suitable for immediate re-occupation by a tenant at the instruction of the Council. Works undertaken will be required to meet the Melton Void Quality Standard. This Lot is not available for subcontracting; the Council wishes to work directly with a main contractor only. Estimated annual contract value for Lot 2: PS425,000 per annum Lot 3 - Replacement Kitchens and Bathrooms Works to provide the wholesale replacement of existing kitchens and/or bathrooms within occupied homes. Estimated annual contract value for Lot 3: PS750,000 per annum. Lot 4 - Combination of Lots 1-3 The Council is keen to understand wider value for money options that may be available by placing all 3 Lots with a single supplier. Lot 4 is therefore a single contract option to cover the requirements of all 3 Lots.

Lot Information

Day to Day Repairs

Under this LOT the Contractor shall receive Works Orders of varying values to undertake repair Works to the existing housing stock. This may also include Works identified under the Council's own HHSRS surveys, or surveys instructed by the council and undertaken by others. Some of the Works will require attendance within 24 hours (emergency), whilst the remainder will vary in stipulated timescales for completion. It is a specific requirement of this LOT that bidding contractors have a facility for receiving Works Orders during core hours (9am-5pm) but also at periods outside of this. The out of hours service can be contracted out, but it is a pre-requisite of this contract that any call handling centre is UK-based, and conversant with the types of calls and Works that are expected. Bidders should be mindful of the Council's Damp and Mould policy and the timeframes for responding, in line with up-coming changes in legislation. More broadly, bidders should be aware of the necessity for Melton Borough Council to adhere to Awaab's law and future changes to legislation in this regard. The Council instructs in the region of 5,000 responsive repairs per annum Estimated annual value is Circa PS600,000 per annum

Renewal: Extension of the services will be based on contract performance and availability of budget.

Void Works

Upon receipt of instruction, the supplier would be required to undertake the Works identified to the home within the timescale stipulated. These works are intended to make the home suitable for immediate re-occupation by a tenant, within specified timeframes, and meet the Melton Void Quality Standard. Estimated annual value is Crica PS425,000 per annum The Council wishes to work directly with a bidder on this workstream, and bidders may not sub-contract this element of work (aside from specialist interventions such as Asbestos removal) The Council manages in the region of 150 empty homes each year, so bidders should be prepared for a demand of roughly 3 voids per week.

Renewal: Extension of the services will be based on contract performance and availability of budget.

Replacement Kitchens and Bathrooms

This LOT entails the wholesale replacement of existing kitchens and/or bathrooms within occupied homes. Joined up working, day-to-day customer liaison and communication is seen as key with this LOT. Estimated annual value is PS750,000.00 per annum. Indicative number of capital replacements are: 2026-27 - 80 Kitchens, 40 Bathrooms 27-28 - 90 Kitchens, 30 Bathrooms 28-29 - 100 Kitchens, 25 Bathrooms

Renewal: Extension of the services will be based on contract performance and availability of budget.

Combined Lot Option

The Council is keen to understand any wider VFM that can be obtained by placing all of the above LOTs under a single supplier.

Renewal: Extension of the services will be based on contract performance and availability of budget.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-052b1e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077753-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

50 - Repair and maintenance services


CPV Codes

45200000 - Works for complete or part construction and civil engineering work

45211300 - Houses construction work

45300000 - Building installation work

45400000 - Building completion work

50700000 - Repair and maintenance services of building installations

50800000 - Miscellaneous repair and maintenance services

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
£19,870,000 £10M-£100M
Awards Value
£12,425,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
27 Nov 20252 months ago
Submission Deadline
12 Sep 2025Expired
Future Notice Date
10 Jul 2025Expired
Award Date
21 Nov 20253 months ago
Contract Period
31 Mar 2026 - 31 Mar 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MELTON BOROUGH COUNCIL
Additional Buyers

WELLAND PROCUREMENT

Contact Name
Not specified
Contact Email
wellandprocurement@melton.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MELTON MOWBRAY
Postcode
LE13 1GH
Post Town
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLF2 Leicestershire, Rutland and Northamptonshire, TLF22 Leicestershire CC and Rutland

Local Authority
Melton
Electoral Ward
Melton Warwick
Westminster Constituency
Melton and Syston

Supplier Information

Number of Suppliers
1
Supplier Name

FOSTER PROPERTY MAINTENANCE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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    },
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        {
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                "maxExtentDate": "2033-03-31T23:59:59+01:00"
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            "hasRenewal": true,
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                "description": "24 Month extension in 12 month increments subject to review and contract performance."
            },
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                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/077753-2025",
                    "datePublished": "2025-11-27T15:06:19Z",
                    "format": "text/html"
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            ],
            "assessmentSummariesDateSent": "2025-11-25T00:00:00Z",
            "milestones": [
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                    "type": "futureSignatureDate",
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            ]
        }
    ]
}