Notice Information
Notice Title
Retail and Cafe Services - Whittington Health NHS Trust
Notice Description
Whittington Health NHS Trust is seeking to appoint a single Potential Operator to provide food and non-food retail services across four demised outlets at Whittington Hospital. The opportunity includes: * Coffee bar (31.5 sqm) * Deli (48.3 sqm) * Main entrance coffee shop (c. 20 sqm) * Retail shop area (up to 1,290 sqm) * Automated retailing (as an option) This is a 10-year services concession contract operating under a self-financing model. The Operator will pay a base rent and turnover-based rent, cover service charges and business rates, and must deliver services that are inclusive, sustainable, and aligned with NHS standards. The Trust encourages SME participation through the Supplier Academy model. Operators must demonstrate alignment with social value objectives and NHS food and retail guidelines, including WRAP, Government Buying Standards, and the National Standards for Healthcare Food and Drink.
Lot Information
Coffee Bar
Coffee bar currently operating as Muffin Break is 31.5 sq. m in the Food Court area
DeliDeli currently operating as XLNT is 48.3 sq. m.in the Food Court area
Coffee ShopCoffee shop currently the MacMillan office is c.20 sq m in the Main Entrance
C-storeC-store area adjacent to the Food Court is 1,290 sq m
Automated retailingAutomated retailing (refer to 3.13)
Optional LotRefer to Tender Documents
Planning Information
Whittington Health NHS Trust confirms that it has undertaken pre-market engagement in relation to the future procurement of retail and café services at Whittington Hospital. This engagement was conducted in accordance with Section 17 of the Procurement Act 2023, with the aim of informing the Trust’s procurement strategy, service model design, and commercial approach. The exercise was designed to ensure that the Trust has a full understanding of market capability, innovation, sustainability opportunities, and potential commercial structures before commencing any formal procurement. The engagement involved outreach via LinkedIn and direct conversations with a diverse group of providers, including but not limited to: • Compass Group • WSH Group • Thomas Franks • Fika Catering • A local SME store operator • Souter • Elior • Regular Cafes • Existing incumbent providers The Trust confirms that the purpose of this engagement was informative only, and no supplier was given an unfair advantage in any forthcoming procurement process. Any procurement opportunity will be advertised transparently and in accordance with statutory requirements.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-052c88
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/078333-2025
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
42 - Industrial machinery
55 - Hotel, restaurant and retail trade services
-
- CPV Codes
42933000 - Vending machines
55300000 - Restaurant and food-serving services
55520000 - Catering services
55900000 - Retail trade services
Notice Value(s)
- Tender Value
- £4,500,000 £1M-£10M
- Lots Value
- £4,500,000 £1M-£10M
- Awards Value
- £4,500,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 1 Dec 20252 months ago
- Submission Deadline
- 28 Jul 2025Expired
- Future Notice Date
- 5 Jun 2025Expired
- Award Date
- 28 Nov 20252 months ago
- Contract Period
- 16 Feb 2026 - 15 Feb 2036 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WHITTINGTON HEALTH NHS TRUST
- Contact Name
- Not specified
- Contact Email
- julian.fris@nellerdavies.com
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- N19 5NF
- Post Town
- North London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI43 Haringey and Islington
- Delivery Location
- Not specified
-
- Local Authority
- Islington
- Electoral Ward
- Junction
- Westminster Constituency
- Islington North
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/078333-2025
1st December 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/030934-2025
9th June 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/030907-2025
9th June 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/029937-2025
4th June 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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}
],
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},
{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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],
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],
"standstillPeriod": {
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},
"contractPeriod": {
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"endDate": "2036-02-15T23:59:59+00:00"
},
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],
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{
"id": "078333-2025",
"documentType": "awardNotice",
"noticeType": "UK6",
"description": "Contract award notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/078333-2025",
"datePublished": "2025-12-01T09:30:13Z",
"format": "text/html"
}
],
"assessmentSummariesDateSent": "2025-11-28T00:00:00+00:00",
"milestones": [
{
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"type": "futureSignatureDate",
"dueDate": "2025-12-15T23:59:59+00:00",
"status": "scheduled"
}
]
}
]
}