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Sub Regional Collaboration to Co-design a Digital Solution for Unpaid Carers - Adult Social Care - Unpaid Carers App

Rotherham Borough Council

This public procurement record has 3 releases in its history.

Award

22 Aug 2025 at 21:46

UK7 - Contract Details Notice
Award

28 Jul 2025 at 10:00

UK6 - Contract Award Notice
Award

05 Jun 2025 at 10:50

UK5 - Transparency Notice
Summary of the contracting process

Rotherham Borough Council, together with Barnsley, Doncaster, and Sheffield Councils, has embarked on a project titled "Sub Regional Collaboration to Co-design a Digital Solution for Unpaid Carers - Adult Social Care - Unpaid Carers App." This initiative aims to develop a scalable, AI-driven solution for unpaid carers, focusing on adult social care. The project has reached the award stage, with CC2I LIMITED as the identified supplier. The procurement method used was a direct award due to the unique capabilities required for this co-funded and co-designed digital innovation project. The contract was signed on 15 August 2025, with a completion date set for 14 August 2027. The procurement falls under several industry categories, including software and information systems, IT services, and health and social work services, with coverage spanning the United Kingdom region of UKE3.

This tender creates significant opportunities for businesses involved in digital innovation, particularly those specialising in public sector solutions. Companies that have experience working collaboratively with local authorities and health partners to develop AI-enabled services could find valuable growth opportunities. The project requires a provider adept at navigating organisational complexities and capable of delivering within tight timelines. Companies with a track record in AI-driven information services, and knowledge of the Care Act 2014, will be well-positioned to compete. The successful delivery of this project could enhance a provider's reputation as an innovator in scalable, sustainable digital solutions for social care sectors.

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Notice Information

Notice Title

Sub Regional Collaboration to Co-design a Digital Solution for Unpaid Carers - Adult Social Care - Unpaid Carers App

Notice Description

Sub Regional Collaboration to Co-design a Digital Solution for Unpaid Carers - Adult Social Care - Unpaid Carers App Overview Rotherham Metropolitan Borough Council, in partnership with Barnsley, Doncaster, and Sheffield Councils, is seeking a delivery partner with a proven track record in co-funded, co-designed digital innovation within the public sector. The provider will lead a short-term, high-impact project focused on developing a scalable, AI-enabled solution to support unpaid carers, aligned with the principles of the Accelerating Reform Fund (ARF) and integrated care system (ICS) collaboration. Project Objectives The project aims to address critical challenges in adult social care, particularly those affecting unpaid carers. The provider will co-design and deliver a multi-channel, multi-modal digital solution with local authorities and health partners. The solution should be affordable, sustainable, and scalable across the region. Additionally, the provider will evaluate and report on outcomes and benefits realisation to inform future investment decisions. Essential Requirements The successful provider must demonstrate extensive experience in public sector collaboration, particularly with multiple local authorities and health partners. They should have a deep understanding of adult social care, the Care Act 2014, and the unique needs of unpaid carers. The provider must have a proven ability to deliver projects aligned with ARF principles, including innovation, co-production, and ICS integration. They should be capable of mobilising immediately and delivering within a short timeframe. Experience in AI-driven information and advice services, including governance, safeguarding, cyber security, and compliance with IT standards across multiple authorities, is essential. The provider should have a track record of research-informed delivery, including direct face-to-face engagement with unpaid carers across diverse geographic locations. Sensitivity to organisational, structural, and procedural differences in large-scale public sector environments is crucial. The provider must demonstrate the ability to assess benefits realisation and produce high-quality reports for senior decision-makers. Experience in developing sustainable commercial models and scaling digital solutions regionally is also required. Delivery Expectations The provider is expected to engage on-site across Rotherham, Barnsley, Doncaster, and Sheffield. They will co-produce the solution with unpaid carers and frontline professionals. The provider will deliver a comprehensive final report, including evaluation of outcomes, benefits, and recommendations for future investment. Consideration of the impact of emerging technologies on local government support for unpaid carers is also expected.

Procurement Information

Through the research undertaken by the Council, CC2i were identified as the only UK-based public sector collaboration platform that delivers this type of co-funded, co-designed digital innovation. Their model-underpinned by a comprehensive legal framework-enables multiple local authorities to collaboratively address shared challenges in a way that is affordable, scalable, and sustainable. This unique approach, combined with their extensive experience in adult social care and AI-driven service design, makes CC2i uniquely positioned to deliver this project to the necessary standard. CC2i's extensive experience includes working directly with multiple local authorities and health partners, managing the complexities of organisational, structural, and procedural differences across large-scale systems. Their approach is rooted in research-informed delivery, evidence-led solutions, and tailored co-production with direct face-to-face engagement-particularly with unpaid carers. The provider also brings a strong track record in: * Delivering AI-driven information and advice solutions in partnership with local authorities, * Addressing AI-specific challenges such as information governance, safeguarding, cyber security, and content curation, * Assessing benefits realisation and evaluating outcomes of digital interventions in adult social care, and * Developing sustainable commercial models and comprehensive reporting to support strategic decision-making by senior leaders. Given the specificity of the project, and the absence of any other provider with this unique combination of capabilities, a direct award is believed to be the only viable route to ensure successful delivery.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05434f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/051063-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

73 - Research and development services and related consultancy services

85 - Health and social work services

CPV Codes

48000000 - Software package and information systems

71600000 - Technical testing, analysis and consultancy services

72000000 - IT services: consulting, software development, Internet and support

73000000 - Research and development services and related consultancy services

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£350,000 £100K-£500K
Contracts Value
£349,900 £100K-£500K

Notice Dates

Publication Date
22 Aug 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Jun 20251 years ago
Contract Period
15 Aug 2025 - 14 Aug 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Rotherham Borough Council
Additional Buyers

BARNSLEY METROPOLITAN BOROUGH COUNCIL

City of Doncaster Council

Sheffield City Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BARNSLEY
Postcode
S60 1AE
Postcode Area
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE34 Rotherham
Delivery Location
Not specified
Local Authority
Rotherham
Electoral Ward
Boston Castle
Westminster Constituency
Rotherham

Supplier Information

Number of Suppliers
1
Supplier Name

CC2I LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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