Award

Continuing support and maintenance fees and hardware replacement for an existing ticketing provision for Norfolk Museums - S502951

NORFOLK COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

05 Jun 2025 at 10:57

Summary of the contracting process

Norfolk County Council has concluded a procurement process for the continuation of support and maintenance services, alongside hardware replacement, pertaining to the existing ticketing provision for Norfolk Museums. The contract, titled "Continuing support and maintenance fees and hardware replacement for an existing ticketing provision for Norfolk Museums - S502951", falls under the industry category of goods, specifically industry-specific software packages. The procurement was completed as of 19 May 2025, with a contract period extending from 20 May 2025 to 31 May 2026. Situated in Norwich, United Kingdom, Norfolk County Council operates as a sub-central government public authority and has implemented a below-threshold procurement method to facilitate this re-procurement process.

This tender provides significant opportunities for businesses specialising in software package solutions to engage with a public authority and contribute to the operational needs of Norfolk Museums. As the supplier selected, Vintia Limited, classified as an SME, exemplifies the kind of company well-positioned to benefit from such contracts. Firms with expertise in maintenance support and hardware solutions, particularly those using industry-specific software, would find this type of procurement ripe for business expansion. The collaboration offers an avenue to reinforce business relations with governmental bodies while showcasing capabilities in specialised technical services.

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Notice Title

Continuing support and maintenance fees and hardware replacement for an existing ticketing provision for Norfolk Museums - S502951

Notice Description

We are currently pursuing re-procurement and this is an exemption to covering existing costs for support until a tender for a new ticketing provision is completed.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054369
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030175-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£50,000 Under £100K

Notice Dates

Publication Date
5 Jun 20258 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 May 20259 months ago
Contract Period
19 May 2025 - 31 May 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORFOLK COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

VINTIA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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