RBGKEW1447 - Face to face membership sales services

ROYAL BOTANIC GARDENS, KEW

There is 1 contract in this contracting process.

Summary of the contracting process

The Royal Botanic Gardens, Kew has initiated a tender process for procuring face-to-face membership sales services at its Richmond location. This tender, titled "RBGKEW1447 - Face to Face Membership Sales Services," is active and falls under the services industry category with a focus on recruitment services. The procurement stage is currently set at the tender phase, with interested suppliers required to submit expressions of interest by 8th July 2025, and the award stage concluding by 14th October 2025. The value of the contract is estimated at £336,000 gross, with a competitive flexible procedure adopted for the procurement method, encompassing multiple stages, including selection and presentation. The contract will commence on 1st November 2025 and has potential extensions up to 31st October 2029.

This tender offers substantial opportunities for businesses specialising in membership sales, particularly those that can deliver innovative and effective sales methods aligned with Kew's ambitious target of doubling membership. Companies with a strong background in recruitment services, account management, and customer collaboration are well-suited to compete, as the evaluation criteria include staffing, innovative sales generation, and equality and diversity considerations. The competitive nature of the procurement process, with a detailed award methodology, ensures that businesses can showcase their unique capabilities, making it a lucrative opportunity for growth through strategic partnerships with a prestigious institution like the Royal Botanic Gardens.

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Tender

RBGKEW1447 - Face to face membership sales services

ROYAL BOTANIC GARDENS, KEW

Contract Timeline

Publication Date

11th June 2025 11:05:09 AM
Contract Summary

We are looking to procure a supplier to initiate and close membership sales to prospective members face-to-face, on site at Kew Gardens. RBG, Kew has a successful membership scheme with over 100,000 members on around 80,000 memberships. This is made up of around 20,000 new sales and 60,000 renewals each year. We have ambitious plans to double our membership over the coming five years and we are seeking a partnership with a face-to-face membership sales agency to support this ambition. We have an existing contract in place for this service, and our current contract for this service delivers up to 10% of our annual sales. We are seeking a supplier who can support us to grow this in line with our ambitious plans. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Richmond:-Recruitment-services./VW4C5ERNS2 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/VW4C5ERNS2
Contract Details

Open Contracting ID

ocds-h6vhtk-054697

Publication Source

Find a Tender Service

Procurement Stage

Tender

Procurement Method

Open

Procurement Method Details

Competitive Flexible Procedure

Procurement Category

Services

Tender Suitability

Framework / DPS
Contract Classification

CPV Code(s)

CPV Division(s)
Awarding Authority

ROYAL BOTANIC GARDENS, KEW

Buyer Name

Sarah Jandu

Buyer Email

procurement@kew.org

Buyer Phone

02083325000

Buyer Address

Royal Botanic Gardens, Kew, The Herbarium, Kew Green

Richmond

TW9 3AE

United Kingdom

View contract on Find a Tender Service

RBGKEW1447 - Face to face membership sales services

ROYAL BOTANIC GARDENS, KEW

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority