Planning

Hotel Services (Cleaning, Catering Portering)

NORFOLK COMMUNITY HEALTH AND CARE NHS TRUST

This public procurement record has 1 release in its history.

Planning

12 Jun 2025 at 05:35

UK1 - Pipeline Notice
Summary of the contracting process

The Norfolk Community Health and Care NHS Trust is currently in the planning stage for the procurement of hotel services, including cleaning, catering, and portering. This reprocurement aims to outsource soft facilities management across various NHS sites, potentially in collaboration with other NHS Trusts such as the Norfolk and Suffolk NHS Foundation Trust and Cambridgeshire Community Services. The contract, valued between £50,000,000 and £60,000,000 GBP, falls under the services category and exceeds the procurement threshold. A future notice is expected by 1st September 2025 with the contract scheduled to begin on 1st September 2026 in Norwich, UK. Key dates are projected estimates, indicating a flexible approach to the timeline, and the project may leverage a framework agreement.

This tender presents substantial opportunities for businesses involved in the hotel services sector, particularly those providing soft facilities management solutions. It is well-suited for small and medium enterprises (SMEs) and Voluntary, Community and Social Enterprises (VCSEs) due to its suitability criteria. Companies specialising in outsourcing services related to cleaning, catering, and portering have the potential to expand their operations by engaging in this long-term contract, spanning up to five years with possible extensions. Enterprises interested in entering or expanding within the public healthcare sector can leverage this opportunity to establish or strengthen partnerships with NHS Trusts in the region.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Hotel Services (Cleaning, Catering Portering)

Notice Description

This pipeline notice is for the planned reprocurement of an existing Hotel Services (Soft Facilities Management contract). The service is to be provided as an outsourced manage service, across multiple NHS sites and settings. This procurement may or may not be conducted in collaboration with other aligned NHS Trusts, such as the Norfolk and Suffolk NHS Foundation Trust and Cambridgeshire Community Services. Please note that any dates listed in this notice are current working estimates and subject to change. Subsequent notices will be published in advance of any planned procurement process.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054727
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031717-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

CPV Codes

55100000 - Hotel services

Notice Value(s)

Tender Value
£50,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jun 20258 months ago
Submission Deadline
Not specified
Future Notice Date
1 Sep 2025Expired
Award Date
Not specified
Contract Period
31 Aug 2026 - 31 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORFOLK COMMUNITY HEALTH AND CARE NHS TRUST
Additional Buyers

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST

Contact Name
Steven Worley
Contact Email
steven.worley@nchc.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
NORWICH
Postcode
NR2 3TU
Post Town
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified
Local Authority
Broadland
Electoral Ward
Hellesdon North West
Westminster Constituency
Norwich North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-054727-2025-06-12T06:35:40+01:00",
    "date": "2025-06-12T06:35:40+01:00",
    "ocid": "ocds-h6vhtk-054727",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "031717-2025",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/031717-2025",
                "datePublished": "2025-06-12T06:35:40+01:00",
                "format": "text/html"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-PPON-PDCT-6296-BWNQ",
            "name": "Norfolk Community Health and Care NHS Trust",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PDCT-6296-BWNQ"
            },
            "address": {
                "streetAddress": "Norwich Community Hospital, Bowthorpe Road",
                "locality": "Norwich",
                "postalCode": "NR2 3TU",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH15"
            },
            "contactPoint": {
                "name": "Steven Worley",
                "email": "steven.worley@nchc.nhs.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.norfolkcommunityhealthandcare.nhs.uk/",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthorityCentralGovernment",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PYHD-6574-PGTX",
            "name": "Norfolk and Suffolk NHS Foundation Trust",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PYHD-6574-PGTX"
            },
            "address": {
                "streetAddress": "Drayton High Road",
                "locality": "Norwich",
                "postalCode": "NR6 5BE",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH15"
            },
            "contactPoint": {
                "name": "Steven Worley",
                "email": "steven.worley@nchc.nhs.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.nsft.nhs.uk",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthorityCentralGovernment",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PDCT-6296-BWNQ",
        "name": "Norfolk Community Health and Care NHS Trust"
    },
    "tender": {
        "id": "ocds-h6vhtk-054727",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Hotel Services (Cleaning, Catering Portering)",
        "description": "This pipeline notice is for the planned reprocurement of an existing Hotel Services (Soft Facilities Management contract). The service is to be provided as an outsourced manage service, across multiple NHS sites and settings. This procurement may or may not be conducted in collaboration with other aligned NHS Trusts, such as the Norfolk and Suffolk NHS Foundation Trust and Cambridgeshire Community Services. Please note that any dates listed in this notice are current working estimates and subject to change. Subsequent notices will be published in advance of any planned procurement process.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "55100000",
                        "description": "Hotel services"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 60000000,
            "amount": 50000000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "techniques": {
            "hasFrameworkAgreement": true
        },
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-01T00:00:00+01:00",
                    "endDate": "2029-08-31T23:59:59+01:00",
                    "maxExtentDate": "2031-08-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "planned"
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-09-01T23:59:59+01:00"
        },
        "status": "planned"
    },
    "language": "en"
}