Notice Information
Notice Title
vFire additional licences and associated maintenance and support
Notice Description
Alemba are the Global owner of the vFire IT Service Management (ITSM) toolset product and as such are the sole official provider for this product. BSO ITS has grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. Use of vFire\ASM toolset will mean that the provision of IT Services can be monitored and reviewed to ensure that HSC customer SLA targets are met via use of the vFire ITSM toolset. BSO ITS staff levels have grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. There has been no major investment by BSO ITS in terms of licences despite staff levels increasing by over 100% since preCOVID. PS1,974,000.00 has been previously Direct Awarded to Alemba for Vfire Licences and Support. It is our intention to complete a further Direct Award to the value of PS105,000.00 (exclusive of vat). We wish to review this on an annual basis until 31st March 2029.
Procurement Information
Alemba are the Global owner of the vFire IT Service Management (ITSM) toolset product and as such are the sole official provider for this product. BSO ITS has grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. Use of vFire\ASM toolset will mean that the provision of IT Services can be monitored and reviewed to ensure that HSC customer SLA targets are met via use of the vFire ITSM toolset. We wish to rely on schedule 5 section 5 (a) due to DXC having the intellectual property rights. They are the only supplier able to provide the services.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0547bf
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/048935-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £105,000 £100K-£500K
- Contracts Value
- £105,000 £100K-£500K
Notice Dates
- Publication Date
- 14 Aug 20256 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 23 Jun 20241 years ago
- Contract Period
- 17 Jul 2025 - 31 Mar 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- BUSINESS SERVICES ORGANISATION PROCUREMENT AND LOGISTICS SERVICE
- Additional Buyers
- Contact Name
- Not specified
- Contact Email
- keli.mcteague@hscni.net
- Contact Phone
- Not specified
Buyer Location
- Locality
- BELFAST
- Postcode
- BT2 8DQ
- Post Town
- Northern Ireland
- Country
- Northern Ireland
-
- Major Region (ITL 1)
- TLN Northern Ireland
- Basic Region (ITL 2)
- TLN0 Northern Ireland
- Small Region (ITL 3)
- TLN06 Belfast
- Delivery Location
- Not specified
-
- Local Authority
- Belfast
- Electoral Ward
- Central
- Westminster Constituency
- Belfast South and Mid Down
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/048935-2025
14th August 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/035240-2025
26th June 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/032051-2025
12th June 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/031959-2025
12th June 2025 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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