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CSU/CSU Lite and Cradlepoint Support contract

Hertfordshire County Council

This public procurement record has 1 release in its history.

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17 Jun 2025 at 11:14

UK7 - Contract Details Notice
Summary of the contracting process

Hertfordshire County Council, a sub-central government authority based in Hertford, has successfully completed a procurement process titled "CSU/CSU Lite and Cradlepoint Support contract". This contract was aimed at providing continuous technical support for the Command Support Unit and related communication devices across their fleet. The procurement method employed was direct, below threshold and without competition, with the contract being awarded to Excelerate Technology Ltd, a supplier located in St Mellons, United Kingdom. The contract commenced on 1st April 2025, will run through until 31st March 2027, and has a total value of £35,040 GBP. The process falls under the services category, specifically technical computer support services, and was in the 'award' stage when completed.

This procurement provides a significant opportunity for businesses involved in technical computer support services, especially those that can offer specialised and continuous support solutions. Given the 24/7 support requirement, companies with robust and flexible infrastructures to ensure uninterrupted service would find this tender an excellent avenue for growth. While the contract for this procurement has already been awarded, similar future tenders may benefit businesses capable of delivering high-quality technical support within the constraints of public sector budgets and timelines. Businesses looking to expand in the public sector services market should monitor similar opportunities from Hertfordshire County Council and related sub-central government agencies.

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Notice Information

Notice Title

CSU/CSU Lite and Cradlepoint Support contract

Notice Description

To provide technical support to the Command Support Unit (CSU) and Command Support Unit Lite (CSU Lite) and support for 59 cradlepoint communications devices across the HFRS fleet (Pumps and specials). 24 hour support 365 days per year.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054e05
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/032853-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72611000 - Technical computer support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£35,040 Under £100K

Notice Dates

Publication Date
17 Jun 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20251 years ago
Contract Period
1 Apr 2025 - 31 Mar 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hertfordshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HERTFORD
Postcode
SG13 8DQ
Postcode Area
Stevenage
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified
Local Authority
East Hertfordshire
Electoral Ward
Hertford Castle
Westminster Constituency
Hertford and Stortford

Supplier Information

Number of Suppliers
1
Supplier Name

EXCELERATE TECHNOLOGY LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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