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Provision of Air conditioning Servicing and Maintenance

Norfolk County Council

This public procurement record has 4 releases in its history.

Award

20 Jul 2026 at 14:18

UK7 - Contract Details Notice
Award

02 Jul 2026 at 14:21

UK6 - Contract Award Notice
Tender

04 Aug 2025 at 11:39

UK4 - Tender Notice
Planning

17 Jun 2025 at 12:08

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Norfolk County Council procured air-conditioning servicing and maintenance across its property portfolio. The requirement covers planned preventative maintenance, inspections and servicing for split systems, multi-split systems, VRF and VRV systems, and packaged or ducted air-conditioning units. It is a services contract covering repair and maintenance, including air-quality management. The work relates to the council’s property assets across Norfolk. The buyer is Norfolk County Council, with Turner & Townsend Cost Management Limited supporting the procurement and evaluating submitted pricing. Suppliers need to be able to manage a varied estate of air-conditioning assets and provide planned, inspection and servicing activities across multiple council properties rather than a single site or equipment type.

The procurement is complete and the contract was awarded to ANACO AIR CONDITIONING LIMITED on 2 July 2026, with the contract signed on 20 July 2026. The contract runs from 1 August 2026 to 31 July 2029, with two possible 12-month extensions at Norfolk County Council’s discretion, giving a maximum end date of 31 July 2031. The awarded contract value is £1,019,535 excluding VAT and £1,223,442 including VAT. There was one lot, assessed through an open competitive flexible procedure. Evaluation was based equally on quality and price: each carried 50% of the score, with bidders needing to pass the quality threshold before price was added. Nine bids were received, with six reaching the final stage.

This award indicates established demand from Norfolk County Council for a specialist air-conditioning maintenance provider able to cover a broad and changing property portfolio. A credible competitor would need practical capability across split, multi-split, VRF or VRV, packaged and ducted systems, together with planned preventative maintenance, inspections, servicing and repair delivery. The requirement suits an SME-sized specialist: the procurement identified the opportunity as suitable for small and medium-sized enterprises, and the successful supplier is an SME. Strong future positioning would require demonstrable technical competence, reliable multi-site scheduling, asset surveying and record management, and the capacity to respond when council properties are acquired, disposed of or when incomplete asset information requires updates to maintenance and pricing arrangements.

How relevant is this notice?

Notice Information

Notice Title

Provision of Air conditioning Servicing and Maintenance

Notice Description

NCC have appointed a provider who can carry out the planned preventative maintenance (PPM), inspection, and servicing of all air conditioning systems, including split systems, multi-split, VRF/VRV systems, and packaged or ducted AC units installed across the Council's property portfolio. Please note that the values in this notice are an indication for the full 5 year term of the contract including extension Options.

Lot Information

Lot LOT-0001

Renewal: 2 x12 month options to extend have been included at the discretion of Norfolk County Council.

Planning Information

Teams Market Engagement Event for 1 hour will be hosted by Norfolk County Council. Please register on INTEND https://in-tendorganiser.co.uk and register for this project under reference NCCT43217 and send a message on the facility to register your desire to attend the market engagement event and a time and date will be sent to you. If you encounter any difficulties whilst using the system you can contact the In-Tend support team by phoning 0845 557 8079 or +44 (0) 114 407 0065 or by emailing support@in-tend.co.uk.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054e24
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068282-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

50000000 - Repair and maintenance services

50800000 - Miscellaneous repair and maintenance services

90731100 - Air quality management

Notice Value(s)

Tender Value
£653,251 £500K-£1M
Lots Value
£653,251 £500K-£1M
Awards Value
£1,019,535 £1M-£10M
Contracts Value
£1,019,535 £1M-£10M

Notice Dates

Publication Date
20 Jul 20261 months ago
Submission Deadline
4 Sep 2025Expired
Future Notice Date
29 Jul 2025Expired
Award Date
2 Jul 20261 months ago
Contract Period
1 Aug 2026 - 31 Jul 2029 3-4 years
Recurrence
2029-12-04

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

ANACO AIR CONDITIONING LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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