Notice Information
Notice Title
Extension of Intrepid System
Notice Description
Health Education and Improvement Wales (HEIW) awarded a direct contract to Hicom Technologies Ltd (parent company: Vitalhub UK Limited) for the continued provision and support of the Intrepid IT system. The proposed contract covers a 3-month extension from 1st July 2025 to 30th September 2025, with an option for an additional 3-month period ending 31st December 2025. The Intrepid system is a proprietary platform developed and supported exclusively by Hicom Technologies Ltd. Due to technical constraints and compatibility requirements, including the need for uninterrupted access to critical trainee data and payroll functionality, no alternative supplier can provide the required services. This extension ensures continuity of service while the transition to a new system is being resolved following issues encountered during the initial rollout.
Procurement Information
Health Education and Improvement Wales (HEIW) awarded a direct contract to Hicom Technologies Ltd (parent company: Vitalhub UK Limited) for the continued provision and support of the Intrepid IT system. The proposed contract covers a 3-month extension from 1st July 2025 to 30th September 2025, with an option for an additional 3-month period ending 31st December 2025. The Intrepid system is a proprietary platform developed and supported exclusively by Hicom Technologies Ltd. Due to technical constraints and compatibility requirements, including the need for uninterrupted access to critical trainee data and payroll functionality, no alternative supplier can provide the required services. This extension ensures continuity of service while the transition to a new system is being resolved following issues encountered during the initial rollout.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0551ac
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/035947-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72261000 - Software support services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £205,366 £100K-£500K
- Contracts Value
- £205,366 £100K-£500K
Notice Dates
- Publication Date
- 30 Jun 20257 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 23 Jun 20258 months ago
- Contract Period
- 30 Jun 2025 - 30 Sep 2025 1-6 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HEALTH EDUCATION AND IMPROVEMENT WALES (HEIW)
- Additional Buyers
NHS WALES SHARED SERVICES PARTNERSHIP (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
- Contact Name
- SAIRAM KUNURI
- Contact Email
- sairam.kunuri@wales.nhs.uk
- Contact Phone
- +447435577774
Buyer Location
- Locality
- CARDIFF
- Postcode
- CF15 7QQ
- Post Town
- Cardiff
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL5 South East Wales
- Small Region (ITL 3)
- TLL51 Central Valleys and Bridgend
- Delivery Location
- Not specified
-
- Local Authority
- Rhondda Cynon Taf
- Electoral Ward
- Taff's Well
- Westminster Constituency
- Cardiff North
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/035947-2025
30th June 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/034363-2025
23rd June 2025 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-0551ac-2025-06-30T08:48:36+01:00",
"date": "2025-06-30T08:48:36+01:00",
"ocid": "ocds-h6vhtk-0551ac",
"initiationType": "tender",
"parties": [
{
"id": "GB-PPON-PRNH-7564-JLCQ",
"name": "Health Education and Improvement Wales (HEIW)",
"identifier": {
"scheme": "GB-PPON",
"id": "PRNH-7564-JLCQ"
},
"address": {
"streetAddress": "HEIW, Ty Dysgu Cefn Coed, Nantgarw",
"locality": "Cardiff",
"postalCode": "CF15 7QQ",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKL15"
},
"contactPoint": {
"name": "SAIRAM KUNURI",
"email": "sairam.kunuri@wales.nhs.uk",
"telephone": "+447435577774"
},
"roles": [
"buyer"
],
"details": {
"url": "http://nwssp.nhs.wales/ourservices/procurement-services/",
"classifications": [
{
"scheme": "UK_CA_TYPE",
"id": "publicAuthorityCentralGovernment",
"description": "Public authority - central government"
},
{
"scheme": "UK_CA_DEVOLVED_REGULATIONS",
"id": "GB-WLS",
"description": "Welsh devolved regulations apply"
}
]
}
},
{
"id": "GB-PPON-PXWV-6492-CGMN",
"name": "NHS Wales Shared Services Partnership (hosted by Velindre University NHS Trust)",
"identifier": {
"scheme": "GB-PPON",
"id": "PXWV-6492-CGMN"
},
"address": {
"streetAddress": "4-5 Charnwood Court",
"locality": "Cardiff",
"postalCode": "CF15 7QZ",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKL15"
},
"contactPoint": {
"name": "SAIRAM KUNURI",
"email": "sairam.kunuri@wales.nhs.uk",
"telephone": "+447435577774"
},
"roles": [
"procuringEntity"
],
"roleDetails": "Complete Procurement Support",
"details": {
"url": "http://nwssp.nhs.wales/ourservices/procurement-services/"
}
},
{
"id": "GB-PPON-PZTR-3437-HGWM",
"name": "Vitalhub UK Limited",
"identifier": {
"scheme": "GB-PPON",
"id": "PZTR-3437-HGWM"
},
"address": {
"streetAddress": "2 Stone Buildings",
"locality": "London",
"postalCode": "WC2A 3TH",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKI31"
},
"contactPoint": {
"email": "Benjamin.Fleat@vitalhub.com"
},
"roles": [
"supplier"
],
"details": {
"scale": "sme",
"vcse": false,
"publicServiceMissionOrganization": false,
"shelteredWorkshop": false
}
}
],
"buyer": {
"id": "GB-PPON-PRNH-7564-JLCQ",
"name": "Health Education and Improvement Wales (HEIW)"
},
"tender": {
"id": "HEIW-STA-811",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "Extension of Intrepid System",
"description": "Health Education and Improvement Wales (HEIW) awarded a direct contract to Hicom Technologies Ltd (parent company: Vitalhub UK Limited) for the continued provision and support of the Intrepid IT system. The proposed contract covers a 3-month extension from 1st July 2025 to 30th September 2025, with an option for an additional 3-month period ending 31st December 2025. The Intrepid system is a proprietary platform developed and supported exclusively by Hicom Technologies Ltd. Due to technical constraints and compatibility requirements, including the need for uninterrupted access to critical trainee data and payroll functionality, no alternative supplier can provide the required services. This extension ensures continuity of service while the transition to a new system is being resolved following issues encountered during the initial rollout.",
"status": "complete",
"procurementMethod": "direct",
"procurementMethodDetails": "Direct award",
"procurementMethodRationale": "Health Education and Improvement Wales (HEIW) awarded a direct contract to Hicom Technologies Ltd (parent company: Vitalhub UK Limited) for the continued provision and support of the Intrepid IT system. The proposed contract covers a 3-month extension from 1st July 2025 to 30th September 2025, with an option for an additional 3-month period ending 31st December 2025. The Intrepid system is a proprietary platform developed and supported exclusively by Hicom Technologies Ltd. Due to technical constraints and compatibility requirements, including the need for uninterrupted access to critical trainee data and payroll functionality, no alternative supplier can provide the required services. This extension ensures continuity of service while the transition to a new system is being resolved following issues encountered during the initial rollout.",
"lots": [
{
"id": "1",
"status": "complete",
"suitability": {
"sme": true
}
}
],
"documents": [
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
}
],
"procurementMethodRationaleClassifications": [
{
"id": "additionalRepeatExtensionPartialReplacement"
}
]
},
"awards": [
{
"id": "1",
"title": "Extension of Intrepid System",
"status": "active",
"value": {
"amountGross": 246439,
"amount": 205366,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"suppliers": [
{
"id": "GB-PPON-PZTR-3437-HGWM",
"name": "Vitalhub UK Limited"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "72261000",
"description": "Software support services"
}
],
"deliveryAddresses": [
{
"region": "UKL",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKL",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"contractPeriod": {
"startDate": "2025-07-01T00:00:00+01:00",
"endDate": "2025-09-30T23:59:59+01:00",
"maxExtentDate": "2025-12-30T23:59:59+00:00"
},
"hasRenewal": true,
"renewal": {
"description": "The contract will commence on 1 July 2025 and end on 30 September 2025, with an optional 3-month extension to 31 December 2025."
},
"relatedLots": [
"1"
],
"documents": [
{
"id": "034363-2025",
"documentType": "awardNotice",
"noticeType": "UK5",
"description": "Transparency notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/034363-2025",
"datePublished": "2025-06-23T12:33:30+01:00",
"format": "text/html"
}
],
"milestones": [
{
"id": "1",
"type": "futureSignatureDate",
"dueDate": "2025-06-24T23:59:59+01:00",
"status": "scheduled"
}
]
}
],
"language": "en",
"contracts": [
{
"id": "1",
"awardID": "1",
"title": "Extension of Intrepid System",
"status": "active",
"period": {
"startDate": "2025-07-01T00:00:00+01:00",
"endDate": "2025-09-30T23:59:59+01:00",
"maxExtentDate": "2025-12-31T23:59:59+00:00"
},
"hasRenewal": true,
"renewal": {
"description": "1st July 2025 -30th September 2025, plus an additional 3-month extension to 31st December if required."
},
"value": {
"amountGross": 246439,
"amount": 205366,
"currency": "GBP"
},
"aboveThreshold": true,
"dateSigned": "2025-06-25T00:00:00+01:00",
"documents": [
{
"id": "035947-2025",
"documentType": "contractNotice",
"noticeType": "UK7",
"description": "Contract details notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/035947-2025",
"datePublished": "2025-06-30T08:48:36+01:00",
"format": "text/html"
}
]
}
]
}