Planning

Provision of Victim's Advocacy Service Preliminary Market Engagement

ROYAL BOROUGH OF KENSINGTON AND CHELSEA

This public procurement record has 1 release in its history.

Planning

24 Jun 2025 at 18:05

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Royal Borough of Kensington and Chelsea is in the planning stage for a public procurement process seeking to re-procure a Victim's Advocacy Service. This procurement falls under the "services" category and targets social research and health services, focusing on reducing the impact of anti-social behaviour and hate crime. The location for the service delivery is London, within the UKI33 region. Key dates include the submission deadline for the Expression of Interest (EOI) questionnaire scheduled for 11th July 2025, with further market engagement anticipated in November 2025. The intended contract award date is set for no later than 1st April 2026, with an indicative annual contract value of up to £65,000, excluding VAT.

This tender presents substantial opportunities for small and medium-sized enterprises (SMEs) with expertise in delivering victim support services, given the Council's aim to engage with capable suppliers. The procurement process involves a preliminary market engagement exercise, offering businesses a chance to demonstrate their potential to offer comprehensive support packages tailored to residents affected by anti-social behaviour and hate crime. Companies experienced in advocacy, risk assessment, and multi-agency liaison will find this opportunity particularly beneficial, as the service aims to provide practical, emotional, and legal support, maximising growth potential in the public sector service delivery field.

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Notice Information

Notice Title

Provision of Victim's Advocacy Service Preliminary Market Engagement

Notice Description

Reducing the impact of anti-social behaviour (ASB) and hate crime is a priority for Kensington and Chelsea Council and the Safer Kensington and Chelsea Partnership. The Council has, for many years, commissioned services to provide free and confidential Victim's Advocacy and Advice to those residents affected by these crimes. The Council is looking to re-procure this service later in the year so that the contract commences on or around 1st April 2026 where the services will deliver a comprehensive package of support for 30-40 residents at any one time who have been affected by ASB and/or hate crime including: *Practical and emotional support *Information advice and guidance *Risk and needs assessments. *Face to face, telephone and online support *Help to access more specialist support. *Developing a personalised safety and action plan in correspondence to needs, risks and vulnerabilities. *Advocating, liaising and communicating with partner agencies such as the police, Council and landlords to address ASB and/or hate crime experienced. *Support, advice and guidance with regards to civil and criminal justice routes *Attendance and presentation at multi-agency case conferencing meetings to ensure joined up working and agency actions are coordinated. *Updates regarding case progression and partner agency actions The Council is ideally seeking to engage with SMEs and suppliers with relevant experience and capability of delivering this service to the residents of Kensington and Chelsea. The indicative contract value for the delivery of this service is up to PS65k per annum excluding VAT (PS78k per annum include VAT.) Interested providers are invited to complete and return the Expression of Interest (EOI) questionnaire by 5:00 PM on 11th July 2025.; www.Delta-Esourcing.com . If you have any questions, please submit these through the e-tendering portal. Please download and complete the questionnaire provided and submit via Delta-esourcing. If you require any further assistance, please do not hesitate to contact us through the Delta portal messaging facility . For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Social-research-services./S5GM2B49P2 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/S5GM2B49P2

Planning Information

This exercise aims to assess market interest and availability for the provision of a Victim’s Advocacy Service. Reducing the impact of anti-social behaviour (ASB) and hate crime remains a key priority for Kensington and Chelsea Council and the Safer Kensington and Chelsea Partnership. Key Dates and Next Steps •Interested providers are invited to complete and return the Expression of Interest (EOI) questionnaire by 5:00 PM on 11th July 2025. •The Council intends to re-engage with the market in November 2025, with a view to awarding a contract starting on 1st April 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0552ec
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034874-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

79315000 - Social research services

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£65,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jun 20258 months ago
Submission Deadline
Not specified
Future Notice Date
30 Nov 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Contact Name
Royal Borough of Kensington and Chelsea
Contact Email
procurement@rbkc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
W8 7NX
Post Town
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Local Authority
Kensington and Chelsea
Electoral Ward
Campden
Westminster Constituency
Kensington and Bayswater

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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