Award

Crown Support and Maintenance

THE POLICE AND CRIME COMMISSIONER FOR NORTHUMBRIA

This public procurement record has 1 release in its history.

Award

27 Jun 2025 at 14:49

Summary of the contracting process

The procurement process for "Crown Support and Maintenance" was completed by The Police and Crime Commissioner for Northumbria, situated in Newcastle, United Kingdom. This contract focuses on IT services, specifically consulting, software development, Internet, and support within the services category. The procurement was managed under a limited method without prior publication of a call for competition, as justified by technical reasons through the GCloud-14 Framework. The "Crown Support and Maintenance" was aimed at renewing support and maintenance services for a duty management system, with the contract being signed on 20th June 2025. The awarded contract, valued at £179,937, was granted to Softcat PLC.

This tender provides robust opportunities for businesses specialising in IT services, particularly those offering consulting and support solutions. Large enterprises like Softcat PLC, capable of delivering specialised software and hardware support within competitive technical fields, would find this type of contract beneficial for business growth. Companies proficient in these areas and looking to engage with public sector clients could view such opportunities as a pathway for expanding their portfolio and establishing prestigious references in the public order and safety domain managed by law enforcement authorities.

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Notice Title

Crown Support and Maintenance

Notice Description

Renewal of our support and maintenance provided for our duty management system.

Lot Information

Lot 1

Renewal of our support and maintenance for our duty management solution

Options: 1 x 12 month extension available

Procurement Information

Contract was awarded via GCloud-14 Framework

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055562
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035882-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£179,937 £100K-£500K

Notice Dates

Publication Date
27 Jun 20258 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Jun 20258 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE POLICE AND CRIME COMMISSIONER FOR NORTHUMBRIA
Contact Name
John Bradford
Contact Email
john.bradford@northumbria.police.uk
Contact Phone
+44 7736193270

Buyer Location

Locality
NEWCASTLE
Postcode
NE12 8EW
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
North Tyneside
Electoral Ward
Longbenton & Benton
Westminster Constituency
Newcastle upon Tyne North

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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