Award

ICT Device Fulfilment

POLICE DIGITAL SERVICE

This public procurement record has 5 releases in its history.

Award

13 Nov 2025 at 14:14

AwardUpdate

09 Sep 2025 at 08:44

Award

08 Sep 2025 at 15:51

Tender

17 Jul 2025 at 11:59

Planning

30 Jun 2025 at 13:15

Summary of the contracting process

The Police Digital Service has recently awarded a contract for an "ICT Device Fulfilment" process, with Novatech Limited being the winning supplier. This contract involves the provision of hardware, peripherals, secure storage, and logistics services to both PDS staff and customers, ensuring delivery within agreed service levels. The procurement was pursued through an open procedure, with the contract spanning from 3rd November 2025 to 31st October 2028, and includes a one-year optional extension. The procurement fits into the industry category of IT services, hardware, and logistics, with the associated region being the United Kingdom.

This contract is a prime opportunity for businesses in the ICT services and logistics industry, particularly those experienced with secure handling and distribution of hardware. It offers the potential for long-term collaboration, given the three-year period with an optional extension up to four years. Companies specialising in IT services, bonded logistics, or hardware provision would be ideally suited to benefit from such a contract. By delivering solutions that meet strict service level agreements, businesses can not only grow their customer base but also enhance their reputation within public sector supply chains.

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Notice Title

ICT Device Fulfilment

Notice Description

In broad terms, scope is: * Provide Bonded Logistics for the provision of hardware and peripherals to PDS staff and customer staff. * Provide for secure storage of same * Provide for secure destruction of same * Provide for reuse of same where deemed appropriate * Deliver to agreed SLAs in line with ICT Service Provision to PDS staff and customers This will be for a 3-year period prospectively starting 1 October 2025 to end 31 September 2028, with termination for convenience of 3-months available throughout, and including a 3-month handover period for the existing supplier if necessary.

Lot Information

Lot LOT-0001

Renewal: Optional 12 month extension at Customer discretion with due notice to Supplier.

Planning Information

This notice is issued to support the ethos of full transparency from the Buyer's perspective. Engagement comprised normal business interactions with the incumbent supplier and their sub-contractor, which has been used through experience and observation to inform the enhancement of a service specification to be included as part of the tender. Interactions were remote via Microsoft Teams and emails on a BAU basis. It is considered that no specific advantage was gained by these interactions beyond that which naturally occurs as a result of familiarity gained in delivering service (e.g. knowledge of Buyer's organisational needs and structure etc.) The Buyer did not ask for or receive advice from the incumbent on the formulation of the prospective tender. Th engagement is considered ongoing due to the continuation of service from the incumbent. It should also be noted that there are other interactions with the incumbent in relation to other contracts between the parties. Those interactions are entirely independent of and have no bearing on the interactions in relation to this contract or the prospective tender to be associated with this notice. Submissions of expressions of interest and/or clarification questions regarding this notice can be emailed to the designated contact at the Contracting Authority.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0555f8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073579-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

63 - Supporting and auxiliary transport services; travel agencies services

72 - IT services: consulting, software development, Internet and support


CPV Codes

44316400 - Hardware

63100000 - Cargo handling and storage services

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
£200,000 £100K-£500K
Awards Value
£200,000 £100K-£500K
Contracts Value
£200,000 £100K-£500K

Notice Dates

Publication Date
13 Nov 20253 months ago
Submission Deadline
18 Aug 2025Expired
Future Notice Date
17 Jul 2025Expired
Award Date
3 Sep 20255 months ago
Contract Period
3 Nov 2025 - 31 Oct 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
POLICE DIGITAL SERVICE
Contact Name
Glenn Stuart
Contact Email
commercial@pds.police.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC2V 7JE
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Cheap
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

NOVATECH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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