Award

EDIS-23-002 Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals

THE EDUCATION AUTHORITY

This public procurement record has 1 release in its history.

Award

01 Jul 2025 at 15:15

Summary of the contracting process

The Education Authority has completed a procurement process for the development of a unified customer experience system for EA Admissions, Transport, SEN, and Free School Meals. This procurement falls under the industry category of software package and information systems, classified with CPV code 48000000. It involves a further competition under the CCS Framework Digital Outcomes 6 Lot 1, with a contract period from 4 September 2023 to 3 September 2025, and the option for a 12-month extension. The contract, awarded to Version 1 Solutions Ltd, was modified in March 2025, with the total contract value increased by £625,000 to £3,125,000. The procurement was conducted using a limited method without prior publication of a call for competition, with the rationale for modification being technical compatibility and to avoid duplication of costs.

This tender presents significant opportunities for businesses specialising in software development and information systems tailored to educational needs. Companies with expertise in delivering customer experience solutions within the public sector could benefit from participating in similar procurements. The focus on technical competence, cultural fit, social value, and price indicates that businesses demonstrating strong technical capabilities, alignment with public sector values, and competitive pricing are well-suited to engage in such opportunities. This project supports public service enhancement in critical areas such as education admissions and student services, facilitating business growth for providers with relevant experience and strategic positioning.

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Notice Title

EDIS-23-002 Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals

Notice Description

The Education Authority carried out a procurement to further develop the Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals for the period 04 September 2023 - 03 September 2025 with the option of a further 12 month extension. This was a further competition under CCS Framework Digital Outcomes 6 Lot 1.

Lot Information

Lot 1

The Education Authority carried out a procurement to further develop the Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals for the period 04 September 2023 - 03 September 2025 with the option of a further 12 month extension. This was a further competition under CCS Framework Digital Outcomes 6 Lot 1.

Options: Option of a further 12 month extension.

Procurement Information

This is not an award without prior notice, the purpose of this VEAT notice is to make the market aware that EA intend to modify this contract as detailed below. This opportunity was originally awarded as a call-off contract following a further competition under Crown Commercial Services Digital Outcomes 6 Framework Lot 1. In October 2024 the contract value was increased by 50% of the original awarded contract value under published VEAT 2024/S 000-030912 and subsequent modification notice 2025/S 000-004627. In March 2025 the contract value was further modified to increase by 50% of the original awarded contract value under published VEAT 2025/S 000-005665 and subsequent modification notice 2025/S 000-007716. EA now intend to further modify the contract value to increase by PS625,000 i.e. 50% of the original awarded contract value. The new total contract value will be PS3,125,000. No aspect of the modification will alter the overall nature of the current contract as the scope of services will remain unaltered and any expenditure will not be permitted to exceed 50% of the original awarded contract value. For technical reasons a change in supplier is not possible at this stage. The services must continue to be technically compatible with what has already been developed by the Contractor under this contract and to contract with a different supplier at this stage would result in significant risk to current development timeframes as well as the substantial duplication of costs which would be incurred to procure replacement services. Regulation 72(1)(b) permits an amendment to an existing contract: for additional works, services or supplies by the original contractor that have become necessary and were not included in the initial procurement, where a change of contractor (i) cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, services or installations procured under the initial procurement, or (ii) would cause significant inconvenience or substantial duplication of costs for the contracting authority, provided that any increase in price does not exceed 50% of the value of the original contract. Regulation 72(1)(c) also permits this modification due to unforeseen circumstances which a diligent contracting authority could not have foreseen. Particularly it could not have been foreseen that significant funding would be re-allocated to allow the further devlopment of this platform. The EA shall observe a period of no less than 30 days, beginning with the day after the date of publication, before modifying the contract as set out in this notice.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055700
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036525-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Aug 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE EDUCATION AUTHORITY
Contact Name
Not specified
Contact Email
edis.procurement@eani.org.uk
Contact Phone
Not specified

Buyer Location

Locality
BELFAST
Postcode
BT1 2NQ
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Duncairn
Westminster Constituency
Belfast North

Supplier Information

Number of Suppliers
1
Supplier Name

VERSION 1 SOLUTIONS

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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