Award

Guide Communicator Service for Deafblind

NHS GREATER GLASGOW AND CLYDE

This public procurement record has 3 releases in its history.

Award

10 Dec 2025 at 08:58

Award

25 Nov 2025 at 16:42

Planning

02 Jul 2025 at 08:03

Summary of the contracting process

NHS Greater Glasgow and Clyde has completed a procurement process for the "Guide Communicator Service for Deafblind," aimed at enhancing access to health services for individuals with dual sensory impairments. The contract was awarded to Deafblind Scotland, with an active status as of 10th December 2025. The procurement, classified under "Interpretation services," utilises a limited method without prior publication due to the unique requirements of the service. The procurement process, worth £300,000, operates in the UKM82 region, encompassing Glasgow. Initially planned in July 2025, the service is now in the contract stage, focusing on removing communication barriers for deafblind individuals to access NHS services effectively.

This tender presents significant growth opportunities for businesses specializing in offering communicative support services, particularly those skilled in British Sign Language and other specialised communication methods like Deafblind Manual and Finger Spelling. The service, requiring comprehensive and sensitive communication support, caters to healthcare accessibility needs, hence favouring enterprises with expertise in social and community services. Small and Medium Enterprises (SMEs) with specialized skills in health and community involvement, especially those capable of adapting to individual needs, stand a competitive chance to expand by partnering or subcontracting in similar future tenders.

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Notice Title

Guide Communicator Service for Deafblind

Notice Description

NHS Greater Glasgow and Clyde (NHSGGC) is seeking an organisation to provide specialist support services to individuals with a dual sensory impairment (those who have both hearing and sight loss). The goal of the service is to enable individuals to access health service provision interventions more effectively, helping to remove communication and accessibility barriers.

Lot Information

Lot 1

The commissioned service will provide high-quality, specialist support for individuals with dual sensory impairment to ensure equitable access to NHS services and health interventions. The supplier will provide specialist communication and guiding support to deafblind individuals, enabling access to healthcare services and the completion of daily living tasks. The supplier will provide and facilitate access to health improvement activities tailored for deafblind individuals. These activities are designed to enhance health literacy, encourage healthy behaviours, and support long-term well-being The service will offer a transcription facility converting written patient information from English to Braille, upon request. This ensures patients who are blind or deafblind can independently access their healthcare information.

Procurement Information

Following the publication of a Prior Information Notice (PIN) inviting suppliers to express interest in a potential tender opportunity, interested suppliers were asked to review additional service requirements, during this time, it became clear that only one supplier is capable of delivering the full scope of the required service.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055732
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081300-2025
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

98 - Other community, social and personal services


CPV Codes

79540000 - Interpretation services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£300,000 £100K-£500K

Notice Dates

Publication Date
10 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
31 Aug 2025Expired
Award Date
25 Nov 20253 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Planned
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS GREATER GLASGOW AND CLYDE
Contact Name
Not specified
Contact Email
claire.quinn5@nhs.scot
Contact Phone
+44 1412013649

Buyer Location

Locality
GLASGOW
Postcode
G4 0SF
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Dennistoun
Westminster Constituency
Glasgow North East

Supplier Information

Number of Suppliers
1
Supplier Name

DEAFBLIND SCOTLAND

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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