D3 Tenders | Interpreting Services and Digital Language Services

Notice Information

Notice Title

Interpreting Services and Digital Language Services - Market Engagement

Notice Description

Milton Keynes City Council ('the Council') would like to engage in discussions with providers of Interpreter Service to develop collaborative approaches to increasing local sufficiency. Milton Keynes City Council is seeking early engagement with the market to inform the development of a new contract model that reflects both traditional and digital approaches to language access. This will ensure continued support and improved service delivery; it is proposed that the Interpreter Service be recommissioned from 1 May 2026 under a new contract structure. The contract will be looking to cover both traditional and digital approaches to language access. The recommissioned service will be: 1. Traditional Interpreting Services: (Face-to-Face, Telephone, and Video Interpreting - Spoken and Non-Spoken) 2. Digital and AI-Supported Language Tools: (Translation, Transcription, and Communication Support Technologies) We are keen to hear from providers on the questions given in the market engagement document. The responses to the questions will help the Council in developing the specification and the tender. Please respond to the questions within the attached document by latest 5pm on 16th July 2025 via In-Tend Correspondence section/market engagement stage. A provider engagement event will be held w/c 28th July 2025, please indicate in the attached document if you would like to receive an invitation. The Market Engagement document can be accessed on our e-tendering portal: https://in-tendhost.co.uk/milton-keynes/aspx/Home

Planning Information

Milton Keynes City Council ('the Council') would like to engage in discussions with providers of Interpreter Service to develop collaborative approaches to increasing local sufficiency. Milton Keynes City Council is seeking early engagement with the market to inform the development of a new contract model that reflects both traditional and digital approaches to language access. This will ensure continued support and improved service delivery; it is proposed that the Interpreter Service be recommissioned from 1 May 2026 under a new contract structure. The contract will be looking to cover both traditional and digital approaches to language access. The recommissioned service will be: 1. Traditional Interpreting Services: (Face-to-Face, Telephone, and Video Interpreting - Spoken and Non-Spoken) 2. Digital and AI-Supported Language Tools: (Translation, Transcription, and Communication Support Technologies) We are keen to hear from providers on the questions given in the market engagement document. The responses to the questions will help the Council in developing the specification and the tender. Please respond to the questions within the attached document by latest 5pm on 16th July 2025 via In-Tend Correspondence section/market engagement stage. A provider engagement event will be held w/c 28th July 2025, please indicate in the attached document if you would like to receive an invitation. The Market Engagement document can be accessed on our e-tendering portal: https://in-tendhost.co.uk/milton-keynes/aspx/Home

Notice Details

Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-0557e0
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/036934-2025
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: UK2 - Preliminary Market Engagement Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: SME, VCSE
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

48740000 - Foreign language translation software package

72212740 - Foreign language translation software development services

79530000 - Translation services

Notice Value(s)

Tender Value: £260,000 £100K-£500K
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 2 Jul 20254 months ago
Submission Deadline: Not specified
Future Notice Date: 6 Oct 2025Expired
Award Date: Not specified
Contract Period: 30 Apr 2026 - 30 Apr 2029 3-4 years
Recurrence: Not specified

Notice Status

Tender Status: Planning
Lots Status: Planning
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer: MILTON KEYNES CITY COUNCIL
Contact Name: Procurement Team
Contact Email: corporateprocurement@milton-keynes.gov.uk
Contact Phone: 01908691691

Buyer Location

Locality: MILTON KEYNES
Postcode: MK9 3EJ
Post Town: Milton Keynes
Country: England
Major Region (ITL 1): TLJ South East (England)
Basic Region (ITL 2): TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3): TLJ12 Milton Keynes
Delivery Location: TLJ12 Milton Keynes
Local Authority: Milton Keynes
Electoral Ward: Central Milton Keynes
Westminster Constituency: Milton Keynes Central

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/036934-2025
2nd July 2025 - Preliminary market engagement notice on Find a Tender
https://www.find-tender.service.gov.uk/Notice/036930-2025
2nd July 2025 - Preliminary market engagement notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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