Notice Information

  • Notice Title

    Managed Services of the Humberside Police Salesforce and MuleSoft estate.

  • Notice Description

    Scope : L1 customer support L2 application support (shared) L3 application support (dedicated) L2 dedicated application triage team with direct contact with 3rd parties external (SLAs) or internal (OLAs) Support Hours: P1-P2-P3-P4: UK Business hours (8am-6pm) * Extended hours * 24x7 support (for selected priorities, e.g. * P1,P2) Ad-hoc on call Monitoring : Standard platform monitoring Application exception handling External log shipping ITIL processes: Service Operation/Transition: Incident, problem, requests, events, change, release, configuration Maintenance: Major & Minor updates and patching Code changes: Defects (Minor enhancements if hours not used) Testing: Unit and Integration Testing Reporting and Service Management: Monthly service review, reporting adapted to customer requirements.

  • Procurement Information

    Please refer to the Procurement Act 2023 - Schedule 5 Additional or repeat goods, services or works The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where- (a)a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and (b)the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance.

Notice Details

  • Notice Details

    Open Contracting ID

    ocds-h6vhtk-055900

    Publication Source

    Find A Tender Service

    Latest Notice

    https://www.find-tender.service.gov.uk/Notice/040534-2025

    Current Stage

    Award

    All Stages

    Award


    Notice Type

    UK7 - Contract Details Notice

    Procurement Type

    Standard

    Procurement Category

    Services

    Procurement Method

    Direct

    Procurement Method Details

    Direct award

    Tender Suitability

    Not specified

    Awardee Scale

    Large

  • Common Procurement Vocabulary (CPV)

    CPV Divisions

    72 - IT services: consulting, software development, Internet and support


    CPV Codes

    72200000 - Software programming and consultancy services

    72300000 - Data services

  • Notice Value(s)

    Tender Value

    Not specified

    Lots Value

    Not specified

    Awards Value

    £329,352 £100K-£500K

    Contracts Value

    £329,352 £100K-£500K

  • Notice Dates

    Publication Date

    16 Jul 20252 months ago

    Submission Deadline

    Not specified

    Future Notice Date

    Not specified

    Award Date

    3 Jul 20253 months ago

    Contract Period

    16 Jul 2025 - 31 Mar 2028 2-3 years

    Recurrence

    Not specified

  • Notice Status

    Tender Status

    Complete

    Lots Status

    Complete

    Awards Status

    Active

    Contracts Status

    Active

Buyer & Supplier

  • Contracting Authority (Buyer)

    Main Buyer

    THE POLICE AND CRIME COMMISSIONER FOR HUMBERSIDE

    Contact Name

    Not specified

    Contact Email

    abbie.carlisle@humberside.police.uk

    Contact Phone

    Not specified

    Buyer Location

    Locality

    COTTINGHAM

    Postcode

    HU16 5SN

    Post Town

    Hull

    Country

    England


    Major Region (ITL 1)

    TLE Yorkshire and The Humber

    Basic Region (ITL 2)

    TLE1 East Yorkshire and Northern Lincolnshire

    Small Region (ITL 3)

    TLE12 East Riding of Yorkshire

    Delivery Location

    Not specified


    Local Authority

    East Riding of Yorkshire

    Electoral Ward

    Cottingham North

    Westminster Constituency

    Kingston upon Hull North and Cottingham


  • Supplier Information

    Number of Suppliers

    1

    Supplier Name

    BOXXE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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