Tender

Technology Services Partner Framework (TSPF)

SOUTHERN WATER SERVICES LIMITED

This public procurement record has 5 releases in its history.

TenderUpdate

16 Jan 2026 at 12:49

Tender

16 Jan 2026 at 12:28

PlanningUpdate

03 Oct 2025 at 08:14

Planning

26 Sep 2025 at 16:59

Planning

04 Jul 2025 at 15:30

Summary of the contracting process

Southern Water Services Limited, a private utility company based in Worthing, UK, has issued a tender titled "Technology Services Partner Framework (TSPF)" with an active status as of 16th January 2026. This procurement is focused on the IT services industry, particularly consulting, software development, and support, and is set within the UKJ27 region. The procurement process is at the tender update stage, with key deadlines including an enquiry period ending on 30th January 2026, a tender period closing on 26th February 2026, and an award period concluding by 11th June 2026. The process is conducted through an open method detailed as a competitive flexible procedure, requiring bidders to qualify through a PQQ and bid on all Lots. Southern Water aims to establish a framework agreement to select service partners with deep capabilities to deliver a range of digital services, supporting projects and ongoing operations, with contracts potentially extending up to eight years following an initial four-year term.

This tender presents significant business growth opportunities for companies specialized in various IT services, including integration, software development, automation, and cyber security, among others. Firms with strong technical skills, alignment to industry standards such as ISO 27001, and the ability to innovate and support digital transformation initiatives would be well-positioned to compete. The framework offers considerable value, with a gross amount of £336,000,000, spread across seven different Lots covering areas such as Customer & Corporate digital solutions, wholesale operations, data analytics & AI, and more. This creates diverse opportunities for companies looking to provide end-to-end IT solutions and engage in large-scale transformation projects across the Southern Water infrastructure and digital landscape.

How relevant is this notice?

Notice Information

Notice Title

Technology Services Partner Framework (TSPF)

Notice Description

The objective of the tender is to select service partners who are capable of providing services for each Lot, to enable SWS, at its election, to award work within a pool of pre-qualified service providers without the need to embark on a formal Procurement Act 23 process at individual project level. To facilitate this, the intention is that the successful bidders will be awarded a place on the Technology Services Partner Framework Agreement. SWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act '23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required by SWS or the price secured within the pool is not judged by SWS to be market competitive). Some of the key objectives of the framework include: * Establish a single route to market that covers requirements that Southern Water has for Technology Service Partners and resources * Support quick access to the right resources, in order to support Digital project objectives and deliver ongoing "run" activities * Modernise contracts * Increasing the use of outcome-based delivery and managed services * Deliver the optimum selection of Technology Services Partners * Support the Digital transformation agenda, including the best partners for future roadmap; updated and flexible engagement models incl. managed services and suppliers aligned to target operating model * Provide routes to market for Change Portfolio requirements A key objective of this procurement process for Southern Water is to deliver the optimum selection of Technology Services Partners. We would like to select and work with suppliers, who have deep capabilities in particular areas and domain expertise. Suppliers must bid on all Lots.

Lot Information

Customer & Corporate

SWS seek strategic partners to deliver end-to-end digital services across Customer & Corporate functions, supporting major transformation programmes and resilient run services. Requires broad capability across SAP, ServiceNow, web channels and integrations, with capacity to drive innovation, automation and large-scale delivery for 4.7+ million customers. Estimated Lot Value PS2m to PS5m per annum

Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW.

Wholesale

SWS seek strategic partners to deliver end-to-end digital and OT-aligned services across Wholesale operations, supporting major transformation in asset, network and field service management. Requires broad capability across Maximo, ArcGIS, PI, ThingWorx and operational systems to modernise legacy estates, enable smart networks, strengthen operational control, and deliver resilient run services that support mission-critical water and wastewater operations. Estimated Lot Value PS4m to PS8m per annum

Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW.

Data Analytics & AI

SWS seek strategic partners to drive enterprise-wide data, analytics and AI transformation, delivering at scale across platforms such as Databricks, Azure, Power BI, Qlik and SAP BI. Requires broad capability to modernise legacy estates, engineer robust pipelines, uplift governance, embed advanced analytics and AI/ML, and enable a unified, secure, self-service data environment powering decision-making across the whole organisation. Estimated Lot Value PS2m to PS4m per annum

Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW.

Integration & Automation

SWS seek strategic partners to modernise and operate Southern Water's enterprise-scale integration and automation landscape, spanning WebMethods, SAP PI/PO, API management, geospatial integration (FME) and emerging RPA technologies. This lot requires broad capability to deliver cloud-based integration platforms, microservices, secure APIs, automation at scale, and end-to-end integration services, reducing technical debt, improving interoperability, accelerating time-to-market and enabling a robust, secure, automated digital ecosystem across the organisation. Estimated Lot Value PS2m to PS4m per annum

Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW.

Digitial Workspace & Collaboration

SWS seek strategic partners to deliver and modernise Southern Water's end-to-end digital workplace ecosystem - spanning Microsoft 365, Windows 11, SharePoint, endpoint management, hybrid meeting solutions, ruggedised devices, virtual desktop platforms and enterprise-grade collaboration services. This lot demands broad, multi-discipline capability to drive large-scale transformation, uplift security and resilience, retire technical debt, and provide unified hybrid workplace experiences across head office, remote sites and field engineering teams. Estimated Lot Value PS1m to PS3m per annum

Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW.

Networks, Compute & Cloud Hosting

SWS seek strategic partners to deliver and modernise Southern Water's end-to-end hybrid infrastructure, spanning networks, private cloud, public cloud, hosting, security and observability. This lot requires broad, enterprise-scale capability to transform and operate VMware-based SDDCs, Azure workloads, Cisco-centric networks, firewalls, storage, backup platforms and OT-adjacent infrastructure--driving cloud adoption, Zero Trust networking, resilience uplift, automation, and large-scale modernisation across IT and OT estates. Estimated Lot Value PS3m to PS7m per annum

Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW.

InfoSec & Cyber Security Services

SWS seek strategic partners to strengthen and operate Southern Water's end-to-end cyber capability across IT and OT. This includes large-scale support for SOC services, threat intelligence, vulnerability management, security architecture, security assurance, NIS/ISO27001 compliance uplift, and resilience improvements. The partner must bring broad capability to embed secure-by-design practices, modernise controls, scale governance, and support both corporate and OT cyber transformation programmes over AMP8. Estimated Lot Value PS2m to PS4m per annum

Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW.

Planning Information

The engagement will consist of virtual market engagement session(s). Dates to be confirmed at a later date.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055971
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003872-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£280,000,000 £100M-£1B
Lots Value
£280,000,000 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jan 20263 days ago
Submission Deadline
26 Feb 20262 months to go
Future Notice Date
21 Oct 2025Expired
Award Date
Not specified
Contract Period
2 Jul 2026 - 2 Jul 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTHERN WATER SERVICES LIMITED
Contact Name
Not specified
Contact Email
graham.knight@southernwater.co.uk
Contact Phone
Not specified

Buyer Location

Locality
WORTHING
Postcode
BN13 3NX
Post Town
Brighton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ27 West Sussex (South West)
Delivery Location
TLJ27 West Sussex (South West)

Local Authority
Worthing
Electoral Ward
Northbrook
Westminster Constituency
Worthing West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-055971-2026-01-16T12:49:23Z",
    "date": "2026-01-16T12:49:23Z",
    "ocid": "ocds-h6vhtk-055971",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PBJQ-2231-ZRPG",
            "name": "Southern Water Services Limited",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PBJQ-2231-ZRPG"
            },
            "address": {
                "streetAddress": "Southern Water, Southern House",
                "locality": "Worthing",
                "postalCode": "Bn13 3NX",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ27"
            },
            "contactPoint": {
                "email": "Graham.Knight@southernwater.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.southernwater.co.uk",
                "classifications": [
                    {
                        "id": "privateUtility",
                        "scheme": "UK_CA_TYPE",
                        "description": "Private utility"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PBJQ-2231-ZRPG",
        "name": "Southern Water Services Limited"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "The engagement will consist of virtual market engagement session(s). Dates to be confirmed at a later date.",
                "dueDate": "2025-09-26T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "037561-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/037561-2025",
                "datePublished": "2025-07-04T16:30:26+01:00",
                "format": "text/html"
            },
            {
                "id": "060325-2025",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK3",
                "description": "Planned procurement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/060325-2025",
                "datePublished": "2025-09-26T17:59:00+01:00",
                "format": "text/html"
            },
            {
                "id": "061973-2025",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK3",
                "description": "Planned procurement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/061973-2025",
                "datePublished": "2025-10-03T09:14:19+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "Prj_7032",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Technology Services Partner Framework (TSPF)",
        "description": "The objective of the tender is to select service partners who are capable of providing services for each Lot, to enable SWS, at its election, to award work within a pool of pre-qualified service providers without the need to embark on a formal Procurement Act 23 process at individual project level. To facilitate this, the intention is that the successful bidders will be awarded a place on the Technology Services Partner Framework Agreement. SWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act '23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required by SWS or the price secured within the pool is not judged by SWS to be market competitive). Some of the key objectives of the framework include: * Establish a single route to market that covers requirements that Southern Water has for Technology Service Partners and resources * Support quick access to the right resources, in order to support Digital project objectives and deliver ongoing \"run\" activities * Modernise contracts * Increasing the use of outcome-based delivery and managed services * Deliver the optimum selection of Technology Services Partners * Support the Digital transformation agenda, including the best partners for future roadmap; updated and flexible engagement models incl. managed services and suppliers aligned to target operating model * Provide routes to market for Change Portfolio requirements A key objective of this procurement process for Southern Water is to deliver the optimum selection of Technology Services Partners. We would like to select and work with suppliers, who have deep capabilities in particular areas and domain expertise. Suppliers must bid on all Lots.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "relatedLot": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKJ27",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ27",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ]
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKJ27",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ27",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "2"
            },
            {
                "id": "3",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKJ27",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ27",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "3"
            },
            {
                "id": "4",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKJ27",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ27",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "4"
            },
            {
                "id": "5",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKJ27",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ27",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "5"
            },
            {
                "id": "6",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKJ27",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ27",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "6"
            },
            {
                "id": "7",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKJ27",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ27",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "7"
            }
        ],
        "mainProcurementCategory": "services",
        "specialRegime": [
            "utilities"
        ],
        "aboveThreshold": true,
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "method": "withAndWithoutReopeningCompetition",
                "type": "closed",
                "description": "The process for agreeing Orders will follow that set out in the Technology Services Partner Framework, specifically: Direct Order/Award - to any Framework Supplier without re-opening competition if the Service Requirements for the proposed Order: can be met by any of the Framework Suppliers; and the value of the proposed Order is calculated to be under PS250,000 (Two Hundred and Fifty Thousand Pounds). Competed Order - under this Framework Agreement by re-opening competition (mini-competitions) among the Framework Suppliers POC/Hothouse selection - service providers may be required to engage in a proof of concept/hothouse selection process in order to secure the identified works"
            }
        },
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2026-07-03T00:00:00+01:00",
                    "endDate": "2030-07-02T23:59:59+01:00",
                    "maxExtentDate": "2034-07-02T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "active",
                "title": "Customer & Corporate",
                "description": "SWS seek strategic partners to deliver end-to-end digital services across Customer & Corporate functions, supporting major transformation programmes and resilient run services. Requires broad capability across SAP, ServiceNow, web channels and integrations, with capacity to drive innovation, automation and large-scale delivery for 4.7+ million customers. Estimated Lot Value PS2m to PS5m per annum",
                "value": {
                    "amountGross": 48000000,
                    "amount": 40000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Techincal",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Techincal",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "renewal": {
                    "description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW."
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "technical",
                            "description": "- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations - Use of industry best practices for end user compute - Web accessibility standards and guidelines"
                        },
                        {
                            "type": "technical",
                            "description": "- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations - Use of industry best practices for end user compute - Web accessibility standards and guidelines"
                        }
                    ]
                }
            },
            {
                "id": "2",
                "title": "Wholesale",
                "description": "SWS seek strategic partners to deliver end-to-end digital and OT-aligned services across Wholesale operations, supporting major transformation in asset, network and field service management. Requires broad capability across Maximo, ArcGIS, PI, ThingWorx and operational systems to modernise legacy estates, enable smart networks, strengthen operational control, and deliver resilient run services that support mission-critical water and wastewater operations. Estimated Lot Value PS4m to PS8m per annum",
                "status": "active",
                "value": {
                    "amountGross": 76800000,
                    "amount": 64000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-07-03T00:00:00+01:00",
                    "endDate": "2030-07-02T23:59:59+01:00",
                    "maxExtentDate": "2034-07-02T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW."
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "technical",
                            "description": "- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations - Use of industry best practices"
                        },
                        {
                            "type": "technical",
                            "description": "- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations - Use of industry best practices"
                        }
                    ]
                }
            },
            {
                "id": "3",
                "title": "Data Analytics & AI",
                "description": "SWS seek strategic partners to drive enterprise-wide data, analytics and AI transformation, delivering at scale across platforms such as Databricks, Azure, Power BI, Qlik and SAP BI. Requires broad capability to modernise legacy estates, engineer robust pipelines, uplift governance, embed advanced analytics and AI/ML, and enable a unified, secure, self-service data environment powering decision-making across the whole organisation. Estimated Lot Value PS2m to PS4m per annum",
                "status": "active",
                "value": {
                    "amountGross": 38400000,
                    "amount": 32000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-07-03T00:00:00+01:00",
                    "endDate": "2030-07-02T23:59:59+01:00",
                    "maxExtentDate": "2034-07-02T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW."
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "technical",
                            "description": "- UK GDPR - Data Protection Act 2018 - EU Data Act - EU AI Act - Cyber Essentials / Cyber Essentials Plus - ISO/IEC 27001"
                        },
                        {
                            "type": "technical",
                            "description": "- UK GDPR - Data Protection Act 2018 - EU Data Act - EU AI Act - Cyber Essentials / Cyber Essentials Plus - ISO/IEC 27001"
                        }
                    ]
                }
            },
            {
                "id": "4",
                "title": "Integration & Automation",
                "description": "SWS seek strategic partners to modernise and operate Southern Water's enterprise-scale integration and automation landscape, spanning WebMethods, SAP PI/PO, API management, geospatial integration (FME) and emerging RPA technologies. This lot requires broad capability to deliver cloud-based integration platforms, microservices, secure APIs, automation at scale, and end-to-end integration services, reducing technical debt, improving interoperability, accelerating time-to-market and enabling a robust, secure, automated digital ecosystem across the organisation. Estimated Lot Value PS2m to PS4m per annum",
                "status": "active",
                "value": {
                    "amountGross": 38400000,
                    "amount": 32000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-07-03T00:00:00+01:00",
                    "endDate": "2030-07-02T23:59:59+01:00",
                    "maxExtentDate": "2034-07-02T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW."
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "technical",
                            "description": "- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations - Use of industry best practices for end user compute - ITIL Best practises"
                        },
                        {
                            "type": "technical",
                            "description": "- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations - Use of industry best practices for end user compute - ITIL Best practises"
                        }
                    ]
                }
            },
            {
                "id": "5",
                "title": "Digitial Workspace & Collaboration",
                "description": "SWS seek strategic partners to deliver and modernise Southern Water's end-to-end digital workplace ecosystem - spanning Microsoft 365, Windows 11, SharePoint, endpoint management, hybrid meeting solutions, ruggedised devices, virtual desktop platforms and enterprise-grade collaboration services. This lot demands broad, multi-discipline capability to drive large-scale transformation, uplift security and resilience, retire technical debt, and provide unified hybrid workplace experiences across head office, remote sites and field engineering teams. Estimated Lot Value PS1m to PS3m per annum",
                "status": "active",
                "value": {
                    "amountGross": 28800000,
                    "amount": 24000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-07-03T00:00:00+01:00",
                    "endDate": "2030-07-02T23:59:59+01:00",
                    "maxExtentDate": "2034-07-02T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW."
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "technical",
                            "description": "- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations. - Use of industry best practices for end user compute"
                        },
                        {
                            "type": "technical",
                            "description": "- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations. - Use of industry best practices for end user compute"
                        }
                    ]
                }
            },
            {
                "id": "6",
                "title": "Networks, Compute & Cloud Hosting",
                "description": "SWS seek strategic partners to deliver and modernise Southern Water's end-to-end hybrid infrastructure, spanning networks, private cloud, public cloud, hosting, security and observability. This lot requires broad, enterprise-scale capability to transform and operate VMware-based SDDCs, Azure workloads, Cisco-centric networks, firewalls, storage, backup platforms and OT-adjacent infrastructure--driving cloud adoption, Zero Trust networking, resilience uplift, automation, and large-scale modernisation across IT and OT estates. Estimated Lot Value PS3m to PS7m per annum",
                "status": "active",
                "value": {
                    "amountGross": 67200000,
                    "amount": 56000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Techncial",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Techncial",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-07-03T00:00:00+01:00",
                    "endDate": "2030-07-02T23:59:59+01:00",
                    "maxExtentDate": "2034-07-02T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW."
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "technical",
                            "description": "- ISO 27001, NCSC Cloud Security Principles, Cyber Essentials Plus - UK Data Protection legislation including GDPR - Southern Water's internal IT governance frameworks - Industry-standard best practices (e.g., TOGAF, ITIL, DevSecOps and relevant Azure certifications)"
                        },
                        {
                            "type": "technical",
                            "description": "- ISO 27001, NCSC Cloud Security Principles, Cyber Essentials Plus - UK Data Protection legislation including GDPR - Southern Water's internal IT governance frameworks - Industry-standard best practices (e.g., TOGAF, ITIL, DevSecOps and relevant Azure certifications)"
                        }
                    ]
                }
            },
            {
                "id": "7",
                "title": "InfoSec & Cyber Security Services",
                "description": "SWS seek strategic partners to strengthen and operate Southern Water's end-to-end cyber capability across IT and OT. This includes large-scale support for SOC services, threat intelligence, vulnerability management, security architecture, security assurance, NIS/ISO27001 compliance uplift, and resilience improvements. The partner must bring broad capability to embed secure-by-design practices, modernise controls, scale governance, and support both corporate and OT cyber transformation programmes over AMP8. Estimated Lot Value PS2m to PS4m per annum",
                "status": "active",
                "value": {
                    "amountGross": 38400000,
                    "amount": 32000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-07-03T00:00:00+01:00",
                    "endDate": "2030-07-02T23:59:59+01:00",
                    "maxExtentDate": "2034-07-02T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW."
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "technical",
                            "description": "- ISO/IEC 27001:2022 - NIS/CAF Compliance - ISE/IEC 62443"
                        },
                        {
                            "type": "technical",
                            "description": "- ISO/IEC 27001:2022 - NIS/CAF Compliance - ISE/IEC 62443"
                        }
                    ]
                }
            }
        ],
        "status": "active",
        "value": {
            "amountGross": 336000000,
            "amount": 280000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "submissionMethodDetails": "The procurement documents are available for unrestricted and full direct access, free of charge, at southernwater.ukp.app.jaggaer.com Additional information can be obtained from the above-mentioned address Tenders or requests to participate must be submitted electronically via https://southernwater.bravosolution.co.uk Tenders or requests to participate must be submitted to the above-mentioned address If you are interested in bidding for this tender, please be aware that you will need to have registered on the central digital platform before you will be able to bid. This will require you to complete some information and then you will be provided with a unique identifier. For more information on how to register, please follow the below link: how to register on the CDP",
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "electronicSubmissionPolicy": "allowed"
        },
        "expressionOfInterestDeadline": "2025-11-17T23:59:00+00:00",
        "awardPeriod": {
            "endDate": "2026-06-11T23:59:59+01:00"
        },
        "documents": [
            {
                "id": "future",
                "documentType": "biddingDocuments",
                "accessDetails": "Documents for the ITT Stage will be provided via the Jaggaer Sourcing Platform to suppliers who are downselected for this stage."
            },
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "003858-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/003858-2026",
                "datePublished": "2026-01-16T12:28:25Z",
                "format": "text/html"
            },
            {
                "id": "003872-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/003872-2026",
                "datePublished": "2026-01-16T12:49:23Z",
                "format": "text/html"
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-10-21T23:59:59+01:00"
        },
        "amendments": [
            {
                "id": "061973-2025",
                "description": "Please follow the link below to the TSPF Market Engagement Video: https://vimeo.com/1123856342"
            }
        ],
        "procedure": {
            "features": "There will be a single PQQ that will qualify Tenderers into the ITT stage. Tenderes must bid for all Lots."
        },
        "tenderPeriod": {
            "endDate": "2026-02-26T23:59:00+00:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-01-30T23:59:00+00:00"
        },
        "contractTerms": {
            "financialTerms": "60 days"
        }
    },
    "language": "en"
}