Notice Information
Notice Title
Technology Services Partner Framework (TSPF)
Notice Description
The objective of the tender is to select service partners who are capable of providing services for each Lot, to enable SWS, at its election, to award work within a pool of pre-qualified service providers without the need to embark on a formal Procurement Act 23 process at individual project level. To facilitate this, the intention is that the successful bidders will be awarded a place on the Technology Services Partner Framework Agreement. SWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act '23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required by SWS or the price secured within the pool is not judged by SWS to be market competitive). Some of the key objectives of the framework include: * Establish a single route to market that covers requirements that Southern Water has for Technology Service Partners and resources * Support quick access to the right resources, in order to support Digital project objectives and deliver ongoing "run" activities * Modernise contracts * Increasing the use of outcome-based delivery and managed services * Deliver the optimum selection of Technology Services Partners * Support the Digital transformation agenda, including the best partners for future roadmap; updated and flexible engagement models incl. managed services and suppliers aligned to target operating model * Provide routes to market for Change Portfolio requirements A key objective of this procurement process for Southern Water is to deliver the optimum selection of Technology Services Partners. We would like to select and work with suppliers, who have deep capabilities in particular areas and domain expertise. Suppliers must bid on all Lots.
Lot Information
Customer & Corporate
SWS seek strategic partners to deliver end-to-end digital services across Customer & Corporate functions, supporting major transformation programmes and resilient run services. Requires broad capability across SAP, ServiceNow, web channels and integrations, with capacity to drive innovation, automation and large-scale delivery for 4.7+ million customers. Estimated Lot Value PS2m to PS5m per annum
Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW.
WholesaleSWS seek strategic partners to deliver end-to-end digital and OT-aligned services across Wholesale operations, supporting major transformation in asset, network and field service management. Requires broad capability across Maximo, ArcGIS, PI, ThingWorx and operational systems to modernise legacy estates, enable smart networks, strengthen operational control, and deliver resilient run services that support mission-critical water and wastewater operations. Estimated Lot Value PS4m to PS8m per annum
Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW.
Data Analytics & AISWS seek strategic partners to drive enterprise-wide data, analytics and AI transformation, delivering at scale across platforms such as Databricks, Azure, Power BI, Qlik and SAP BI. Requires broad capability to modernise legacy estates, engineer robust pipelines, uplift governance, embed advanced analytics and AI/ML, and enable a unified, secure, self-service data environment powering decision-making across the whole organisation. Estimated Lot Value PS2m to PS4m per annum
Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW.
Integration & AutomationSWS seek strategic partners to modernise and operate Southern Water's enterprise-scale integration and automation landscape, spanning WebMethods, SAP PI/PO, API management, geospatial integration (FME) and emerging RPA technologies. This lot requires broad capability to deliver cloud-based integration platforms, microservices, secure APIs, automation at scale, and end-to-end integration services, reducing technical debt, improving interoperability, accelerating time-to-market and enabling a robust, secure, automated digital ecosystem across the organisation. Estimated Lot Value PS2m to PS4m per annum
Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW.
Digitial Workspace & CollaborationSWS seek strategic partners to deliver and modernise Southern Water's end-to-end digital workplace ecosystem - spanning Microsoft 365, Windows 11, SharePoint, endpoint management, hybrid meeting solutions, ruggedised devices, virtual desktop platforms and enterprise-grade collaboration services. This lot demands broad, multi-discipline capability to drive large-scale transformation, uplift security and resilience, retire technical debt, and provide unified hybrid workplace experiences across head office, remote sites and field engineering teams. Estimated Lot Value PS1m to PS3m per annum
Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW.
Networks, Compute & Cloud HostingSWS seek strategic partners to deliver and modernise Southern Water's end-to-end hybrid infrastructure, spanning networks, private cloud, public cloud, hosting, security and observability. This lot requires broad, enterprise-scale capability to transform and operate VMware-based SDDCs, Azure workloads, Cisco-centric networks, firewalls, storage, backup platforms and OT-adjacent infrastructure--driving cloud adoption, Zero Trust networking, resilience uplift, automation, and large-scale modernisation across IT and OT estates. Estimated Lot Value PS3m to PS7m per annum
Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW.
InfoSec & Cyber Security ServicesSWS seek strategic partners to strengthen and operate Southern Water's end-to-end cyber capability across IT and OT. This includes large-scale support for SOC services, threat intelligence, vulnerability management, security architecture, security assurance, NIS/ISO27001 compliance uplift, and resilience improvements. The partner must bring broad capability to embed secure-by-design practices, modernise controls, scale governance, and support both corporate and OT cyber transformation programmes over AMP8. Estimated Lot Value PS2m to PS4m per annum
Renewal: Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW.
Planning Information
The engagement will consist of virtual market engagement session(s). Dates to be confirmed at a later date.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-055971
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/003872-2026
- Current Stage
- Tender
- All Stages
- Planning, Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £280,000,000 £100M-£1B
- Lots Value
- £280,000,000 £100M-£1B
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 16 Jan 20263 days ago
- Submission Deadline
- 26 Feb 20262 months to go
- Future Notice Date
- 21 Oct 2025Expired
- Award Date
- Not specified
- Contract Period
- 2 Jul 2026 - 2 Jul 2030 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SOUTHERN WATER SERVICES LIMITED
- Contact Name
- Not specified
- Contact Email
- graham.knight@southernwater.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- WORTHING
- Postcode
- BN13 3NX
- Post Town
- Brighton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ2 Surrey, East and West Sussex
- Small Region (ITL 3)
- TLJ27 West Sussex (South West)
- Delivery Location
- TLJ27 West Sussex (South West)
-
- Local Authority
- Worthing
- Electoral Ward
- Northbrook
- Westminster Constituency
- Worthing West
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/003872-2026
16th January 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/003858-2026
16th January 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/061973-2025
3rd October 2025 - Planned procurement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/060325-2025
26th September 2025 - Planned procurement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/037561-2025
4th July 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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},
"awardCriteria": {
"criteria": [
{
"type": "quality",
"name": "Technical",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "price",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Technical",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "price",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Technical",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "cost",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Technical",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "cost",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"startDate": "2026-07-03T00:00:00+01:00",
"endDate": "2030-07-02T23:59:59+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW."
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations - Use of industry best practices for end user compute - ITIL Best practises"
},
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations - Use of industry best practices for end user compute - ITIL Best practises"
}
]
}
},
{
"id": "5",
"title": "Digitial Workspace & Collaboration",
"description": "SWS seek strategic partners to deliver and modernise Southern Water's end-to-end digital workplace ecosystem - spanning Microsoft 365, Windows 11, SharePoint, endpoint management, hybrid meeting solutions, ruggedised devices, virtual desktop platforms and enterprise-grade collaboration services. This lot demands broad, multi-discipline capability to drive large-scale transformation, uplift security and resilience, retire technical debt, and provide unified hybrid workplace experiences across head office, remote sites and field engineering teams. Estimated Lot Value PS1m to PS3m per annum",
"status": "active",
"value": {
"amountGross": 28800000,
"amount": 24000000,
"currency": "GBP"
},
"awardCriteria": {
"criteria": [
{
"type": "quality",
"name": "Technical",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "price",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Technical",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "price",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Technical",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "cost",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Technical",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "cost",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"startDate": "2026-07-03T00:00:00+01:00",
"endDate": "2030-07-02T23:59:59+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW."
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations. - Use of industry best practices for end user compute"
},
{
"type": "technical",
"description": "- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations. - Use of industry best practices for end user compute"
}
]
}
},
{
"id": "6",
"title": "Networks, Compute & Cloud Hosting",
"description": "SWS seek strategic partners to deliver and modernise Southern Water's end-to-end hybrid infrastructure, spanning networks, private cloud, public cloud, hosting, security and observability. This lot requires broad, enterprise-scale capability to transform and operate VMware-based SDDCs, Azure workloads, Cisco-centric networks, firewalls, storage, backup platforms and OT-adjacent infrastructure--driving cloud adoption, Zero Trust networking, resilience uplift, automation, and large-scale modernisation across IT and OT estates. Estimated Lot Value PS3m to PS7m per annum",
"status": "active",
"value": {
"amountGross": 67200000,
"amount": 56000000,
"currency": "GBP"
},
"awardCriteria": {
"criteria": [
{
"type": "quality",
"name": "Technical",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "price",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Technical",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "price",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Techncial",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "cost",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Techncial",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "cost",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"startDate": "2026-07-03T00:00:00+01:00",
"endDate": "2030-07-02T23:59:59+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW."
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- ISO 27001, NCSC Cloud Security Principles, Cyber Essentials Plus - UK Data Protection legislation including GDPR - Southern Water's internal IT governance frameworks - Industry-standard best practices (e.g., TOGAF, ITIL, DevSecOps and relevant Azure certifications)"
},
{
"type": "technical",
"description": "- ISO 27001, NCSC Cloud Security Principles, Cyber Essentials Plus - UK Data Protection legislation including GDPR - Southern Water's internal IT governance frameworks - Industry-standard best practices (e.g., TOGAF, ITIL, DevSecOps and relevant Azure certifications)"
}
]
}
},
{
"id": "7",
"title": "InfoSec & Cyber Security Services",
"description": "SWS seek strategic partners to strengthen and operate Southern Water's end-to-end cyber capability across IT and OT. This includes large-scale support for SOC services, threat intelligence, vulnerability management, security architecture, security assurance, NIS/ISO27001 compliance uplift, and resilience improvements. The partner must bring broad capability to embed secure-by-design practices, modernise controls, scale governance, and support both corporate and OT cyber transformation programmes over AMP8. Estimated Lot Value PS2m to PS4m per annum",
"status": "active",
"value": {
"amountGross": 38400000,
"amount": 32000000,
"currency": "GBP"
},
"awardCriteria": {
"criteria": [
{
"type": "quality",
"name": "Technical",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "price",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Technical",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "price",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Technical",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "cost",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Technical",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "cost",
"name": "Commercial",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"startDate": "2026-07-03T00:00:00+01:00",
"endDate": "2030-07-02T23:59:59+01:00",
"maxExtentDate": "2034-07-02T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW."
},
"selectionCriteria": {
"criteria": [
{
"type": "technical",
"description": "- ISO/IEC 27001:2022 - NIS/CAF Compliance - ISE/IEC 62443"
},
{
"type": "technical",
"description": "- ISO/IEC 27001:2022 - NIS/CAF Compliance - ISE/IEC 62443"
}
]
}
}
],
"status": "active",
"value": {
"amountGross": 336000000,
"amount": 280000000,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Competitive flexible procedure",
"submissionMethodDetails": "The procurement documents are available for unrestricted and full direct access, free of charge, at southernwater.ukp.app.jaggaer.com Additional information can be obtained from the above-mentioned address Tenders or requests to participate must be submitted electronically via https://southernwater.bravosolution.co.uk Tenders or requests to participate must be submitted to the above-mentioned address If you are interested in bidding for this tender, please be aware that you will need to have registered on the central digital platform before you will be able to bid. This will require you to complete some information and then you will be provided with a unique identifier. For more information on how to register, please follow the below link: how to register on the CDP",
"submissionTerms": {
"languages": [
"en"
],
"electronicSubmissionPolicy": "allowed"
},
"expressionOfInterestDeadline": "2025-11-17T23:59:00+00:00",
"awardPeriod": {
"endDate": "2026-06-11T23:59:59+01:00"
},
"documents": [
{
"id": "future",
"documentType": "biddingDocuments",
"accessDetails": "Documents for the ITT Stage will be provided via the Jaggaer Sourcing Platform to suppliers who are downselected for this stage."
},
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
},
{
"id": "003858-2026",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/003858-2026",
"datePublished": "2026-01-16T12:28:25Z",
"format": "text/html"
},
{
"id": "003872-2026",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/003872-2026",
"datePublished": "2026-01-16T12:49:23Z",
"format": "text/html"
}
],
"communication": {
"futureNoticeDate": "2025-10-21T23:59:59+01:00"
},
"amendments": [
{
"id": "061973-2025",
"description": "Please follow the link below to the TSPF Market Engagement Video: https://vimeo.com/1123856342"
}
],
"procedure": {
"features": "There will be a single PQQ that will qualify Tenderers into the ITT stage. Tenderes must bid for all Lots."
},
"tenderPeriod": {
"endDate": "2026-02-26T23:59:00+00:00"
},
"enquiryPeriod": {
"endDate": "2026-01-30T23:59:00+00:00"
},
"contractTerms": {
"financialTerms": "60 days"
}
},
"language": "en"
}