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Microsoft Enterprise Licensing Agreement (E5 Ramp Up) Contract Variation and Extension

London Borough of Croydon

This public procurement record has 2 releases in its history.

AwardUpdate

28 Jul 2026 at 14:43

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Award

11 Jul 2025 at 14:53

Award Notice
Summary of the contracting process

The London Borough of Croydon procured Microsoft enterprise licensing and Azure cloud storage services through the Crown Commercial Service Technology Products and Associated Services 2 Framework, Lot 3 Software. The requirement covers a unified Microsoft Enterprise Licensing Agreement, including software licensing and associated IT support. The awarded variation upgrades Microsoft E3 licences to Microsoft E5 licences using Microsoft’s E5 Ramp Up model. Services are for the Council’s operations in Croydon. The procurement is classified as IT services, including consulting, software development, internet and support, with software packages and information systems as an additional classification. The original requirement and its variation were awarded to Bytes Software Services Limited.

The procurement is complete and has been awarded. It used a limited further competition without prior publication of a call for competition among all suppliers listed on the framework lot. Four bids were recorded. The original contract, signed on 24 June 2025, was valued at £5,754,292.88 excluding VAT for three years from 1 July 2025 to 30 June 2028. The variation contract was signed on 24 July 2026 and awarded to Bytes Software Services Limited. It increases the aggregate value to £8,264,292.88, an increase of £2,510,000 excluding VAT, and extends the contract by 12 months from 1 July 2028 to 30 June 2029. Evaluation was based on price 70%, technical quality 20% and social value 10%.

This requirement is relevant to established software and cloud-service providers able to supply and support Microsoft enterprise licensing at council scale. A credible competitor would need practical capability in Microsoft E3 and E5 licensing, the E5 Ramp Up model, Azure cloud storage and the integration of these services into a unified agreement. Experience delivering IT services, software systems, internet services and ongoing support would be important, alongside the capacity to manage a multi-year public-sector licensing arrangement. Suppliers would also need access to the relevant Crown Commercial Service framework route, or a comparable route used by the Council in future. The evaluation shows that price is the dominant consideration, while technical quality and social value also affect the outcome.

How relevant is this notice?

Notice Information

Notice Title

Microsoft Enterprise Licensing Agreement (E5 Ramp Up) Contract Variation and Extension

Notice Description

All the suppliers listed on the Crown Commercial Services (CCS) Technology Products and Associated Services 2 Framework RM6098 Lot 3 Software were invited to tender for the Council's unified Microsoft Enterprise Licensing Agreement & Azure Cloud Storage Services for a term contract of 3 years from the 1st of July 2025 to 30th of June 2028.

Lot Information

Lot 1

Vary the existing Microsoft Enterprise Licensing Agreement contract on the following basis: * Upgrade Microsoft E3 licences to Microsoft E5 licences using Microsoft's E5 Ramp Up model. * Extend the contract by 12 months from 1 July 2028 to 30 June 2029. * Increase the contract value by PS2,510,000 excluding VAT. * Increase the aggregate contract value from PS5,754,292.88 to PS8,264,292.88.

Procurement Information

This was a further competition amongst all the listed suppliers on the Crown Commercial Service Technology Products & Associated Services 2 RM6098 Framework Lot 3 Software. Running a Further competition on the framework without prior notice on OJEU or Find a Tender is allowable under PCR 15, as long as all the listed suppliers on the applicable Lots are notified and invited to tender for the service.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055dce
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071283-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£14,018,584 £10M-£100M

Notice Dates

Publication Date
28 Jul 20264 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Jun 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Croydon
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 1EA
Postcode Area
Croydon
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
TLI London
Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

Bytes Software Services Limited

Further Information

Open Contracting Data Standard (OCDS)

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