Award

Head of Customer Operations x2

SHEFFIELD CITY COUNCIL

This public procurement record has 1 release in its history.

Award

16 Jul 2025 at 08:30

UK7 - Contract Details Notice
Summary of the contracting process

The procurement process initiated by Sheffield City Council, a public authority under sub-central government, has reached the award stage with the contract finalisation for the recruitment of two Heads of Customer Operations. The award was granted on 16 June 2025 and the contract is active from this date until 16 December 2025, with a total gross value of £25,920. This procurement, classified under the industry category of services, particularly recruitment services, was conducted using a direct method below the threshold, indicating no competition involved. The location of the buyer is Sheffield, with Sheffield City Council overseeing the process.

This tender provides significant growth opportunities for businesses specialising in recruitment services as it highlights the need to supply high-level professionals to public sector roles. Given the direct award method and non-competitive nature, large, established firms similar to the awarded supplier, Tile Hill, tend to be well-positioned for such contracts, as they have the capacity to quickly fulfil specific recruitment needs without competition. Businesses aspiring to engage in government contracts will find this sector beneficial, provided they can deliver competitive and efficient services similar to those demonstrated in this high-calibre recruitment opportunity.

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Notice Information

Notice Title

Head of Customer Operations x2

Notice Description

Recruitment for two Head of Customer Operations.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056001
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/040379-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79600000 - Recruitment services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£25,920 Under £100K

Notice Dates

Publication Date
16 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Jun 20258 months ago
Contract Period
16 Jun 2025 - 16 Dec 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SHEFFIELD CITY COUNCIL
Contact Name
Not specified
Contact Email
raisah.shazad@sheffield.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2HH
Post Town
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
Not specified
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

TILE HILL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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