Award

Information Technology Service Management (ITSM) additional licences

HERTFORDSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

16 Jul 2025 at 12:44

Summary of the contracting process

Hertfordshire County Council has concluded a procurement process for the provision of additional licences for its Information Technology Service Management (ITSM) system. This procurement falls under the public authority, sub-central government category, and took place in Hertford, UK region UKH23. The contract, identified as HCC2517023, was awarded on 14 June 2025 to SOFTCAT PLC, through a direct procurement method, below threshold without competition, valued at £58,879.68. The contract is set to be active from 15 June 2025 until 14 June 2028 with the procurement aimed at enhancing the IT capabilities of the county council by adding 25 new licences.

This opportunity caters specifically to businesses involved in providing miscellaneous software packages and computer systems, making it particularly attractive to IT service providers specialising in such offerings. The direct procurement method suggests a strong preference for reliable suppliers who can facilitate seamless expansion with minimal competitive bidding, providing businesses with a strategic chance to showcase their expertise and secure future collaborations within local government sectors.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Information Technology Service Management (ITSM) additional licences

Notice Description

HCC are expanding the current Information Technology Service Management system by an extra 25 licenses.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05604f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/040523-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£58,879 Under £100K

Notice Dates

Publication Date
16 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Jun 20258 months ago
Contract Period
14 Jun 2025 - 14 Jun 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HERTFORDSHIRE COUNTY COUNCIL
Contact Name
Not specified
Contact Email
strategic.procurement@hertfordshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
HERTFORD
Postcode
SG13 8DQ
Post Town
Stevenage
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified

Local Authority
East Hertfordshire
Electoral Ward
Hertford Castle
Westminster Constituency
Hertford and Stortford

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05604f-2025-07-16T13:44:45+01:00",
    "date": "2025-07-16T13:44:45+01:00",
    "ocid": "ocds-h6vhtk-05604f",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PWJT-5264-WYMY",
            "name": "Hertfordshire County Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PWJT-5264-WYMY"
            },
            "address": {
                "streetAddress": "County Hall",
                "locality": "Hertford",
                "postalCode": "SG13 8DQ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH23"
            },
            "contactPoint": {
                "email": "strategic.procurement@hertfordshire.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.hertfordshire.gov.uk",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-02174990",
            "name": "SOFTCAT PLC",
            "identifier": {
                "scheme": "GB-COH",
                "id": "02174990"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PZRT-9169-TVMT"
                }
            ],
            "address": {
                "streetAddress": "Solar House, Fieldhouse Lane",
                "locality": "Marlow",
                "postalCode": "SL7 1LW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ13"
            },
            "contactPoint": {
                "email": "psitq@softcat.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://Softcat.com",
                "scale": "large",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PWJT-5264-WYMY",
        "name": "Hertfordshire County Council"
    },
    "tender": {
        "id": "HCC2517023",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Information Technology Service Management (ITSM) additional licences",
        "description": "HCC are expanding the current Information Technology Service Management system by an extra 25 licenses.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Below threshold - without competition",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "goods",
            "suppliers": [
                {
                    "id": "GB-COH-02174990",
                    "name": "SOFTCAT PLC"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "48900000",
                            "description": "Miscellaneous software package and computer systems"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKH23",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "status": "active",
            "period": {
                "startDate": "2025-06-15T00:00:00+01:00",
                "endDate": "2028-06-14T23:59:59+01:00"
            },
            "value": {
                "amountGross": 58879.68,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2025-06-14T00:00:00+01:00",
            "documents": [
                {
                    "id": "040523-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/040523-2025",
                    "datePublished": "2025-07-16T13:44:45+01:00",
                    "format": "text/html"
                }
            ]
        }
    ],
    "language": "en"
}