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ITEP0993 - Human Centered Design Delivery RIS3

National Highways

This public procurement record has 2 releases in its history.

ContractTermination

30 Apr 2026 at 10:05

UK11 - Contract Termination Notice
Award

22 Jul 2025 at 11:22

UK7 - Contract Details Notice
Summary of the contracting process

The procurement process, titled "ITEP0993 - Human Centered Design Delivery RIS3," involves National Highways, a central government public authority located in Guildford, United Kingdom. The process falls within the industry category of information technology services and is targeted at the delivery of a Pupil Labs eye-tracking hardware kit with six months of technical support for use in user research by the Design Services Group within Digital Services. The procurement method used was direct purchase, conducted below the threshold without competition. The contract was awarded on 22nd July 2025 to Pupil Labs GbmH, a large supplier based in Berlin, Germany, and had an implementation end date set for 31st December 2025. However, the status of the contract was later marked as terminated in April 2026 as the contract was completed.

This tender presents clear opportunities for businesses specialising in information technology services, particularly those focused on hardware supply and technical support. Companies with expertise in user research tools can gain insights and expand their offerings by engaging in such procurements. Businesses well-suited to compete for similar contracts include those with a proven track record in delivering innovative technology solutions and reliable technical support services. As National Highways seeks precise and specialised services, companies that can demonstrate expertise in human-centred design delivery would benefit from the visibility and growth potential associated with delivering high-standard services in government-led projects.

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Notice Information

Notice Title

ITEP0993 - Human Centered Design Delivery RIS3

Notice Description

A single purchase of a Pupil Labs eye tracking hardware kit (detailed in quote) is required along with the manufacturers 6-month technical support to be used by the Design Services Group within Digital Services in user research.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056396
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/039669-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK11 - Contract Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£7,546 Under £100K

Notice Dates

Publication Date
30 Apr 20263 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Jul 20251 years ago
Contract Period
17 Jul 2025 - 31 Dec 2025 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Terminated

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Highways
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GUILDFORD
Postcode
GU1 4LZ
Postcode Area
Guildford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
Not specified
Local Authority
Guildford
Electoral Ward
Stoke
Westminster Constituency
Guildford

Supplier Information

Number of Suppliers
1
Supplier Name

Pupil Labs GbmH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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