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Provision of Travel Management Services

Waythrough

This public procurement record has 5 releases in its history.

Award

21 Aug 2026 at 11:18

Award Notice
Award

05 Aug 2026 at 10:15

UK7 - Contract Details Notice
Award

20 May 2026 at 14:13

UK6 - Contract Award Notice
Tender

06 Feb 2026 at 12:26

UK4 - Tender Notice
Planning

24 Jul 2025 at 14:21

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The procurement covers travel management services: a fully or semi-integrated system and travel management company providing affordable hotel and travel booking for the organisation. The solution is intended to support self-service booking of hotels, trains, venues and short-term car hire or rental in one place, alongside account management, reporting and traveller support. It is a single, integrated requirement rather than separate lots. The buying organisation is Waythrough, with the Association of North East Councils Limited (NEPO) acting as the centralised procurement authority and framework manager. The framework is intended for use by NEPO member and associate authorities and other permitted public bodies throughout the United Kingdom. The requirement covers travel activity nationally, with delivery locations including Tees Valley and Durham and other UK administrative areas. The service category is travel management and business travel services.

The process is complete and has been awarded through an open procedure. Four valid final-stage bids were received, including one from an SME. The framework award was made on 20 May 2026 to PERK UK LIMITED, with an awarded value of £2,000,000,000 excluding VAT (£2,400,000,000 including VAT). The contract was signed on 20 May 2026 and runs from 1 August 2026 to 31 July 2030, with two possible 12-month extensions, allowing a maximum end date of 31 July 2032. Quality counted for 60% of the evaluation and price for 40%. The framework has one participant and call-off contracts are awarded without reopening competition. A separate award identifies TravelPerk UK IRL Limited as supplier for the travel management services, with a signed contract valued at £500,000. NEPO may apply a rebate of up to 1% of awarded contract value.

This opportunity demonstrates substantial, recurring public-sector demand for an end-to-end travel management service that can operate nationally. A credible future supplier would need a robust online self-service booking platform covering hotels, rail, venues and short-term vehicle hire, with the ability to bring these services together in one user journey. The buyer’s requirements also point to strong account management, reliable traveller support, management information, performance reporting and user-satisfaction measurement. Suppliers should be able to serve public bodies across the UK, support different contracting authorities through a common framework model and maintain nationally applicable pricing. Experience delivering scalable business travel services, integrating booking and reporting systems, and managing service quality across a dispersed user base would be directly relevant. Both large providers and capable SMEs may find the requirement commercially informative.

How relevant is this notice?

Notice Information

Notice Title

Provision of Travel Management Services

Notice Description

A fully or semi-integrated solution that offers affordable hotel and travel management system that can be used by the whole organisation.

Lot Information

Lot 1

For the organisation to have a fully integrated or semi-integrated travel management company. This would provide users with a self-service online booking tool for booking hotels, and other travel services such as train, venue booking, short term car hire/rental simultaneously in one place.

Options: 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)

Renewal: 2 x 12 month extensions are available. Extensions will subject to an options appraisal and review 12 months prior to the end date of the Framework, inclusive of any extensions taken. NEPO reserves the right to take up or disregard any available extension at its discretion.

Planning Information

NEPO intend to publish a preliminary market engagement questionnaire via Open e-Tendering system (www.open-uk.org). The questionnaire responses will help NEPO design the framework by providing the level of market interest and provide insight from suppliers on the shaping of the future provision. The questionnaire will be made accessible via the Open e-Tendering system on 24th July 2025 with a submission deadline of 12:00 on 7th August 2025. Suppliers wishing to access and complete the questionnaire must first register on the e-Tendering system using the following link https://www.open-uk.org For guidance on how to create an account or submit your questionnaire response through Open, please visit https://www.open-hub.org/training to access the available Training Guides. If you need technical assistance from the Open Support team, this can be requested via open.support@nepo.org. PLEASE NOTE: Open is accessible 24/7 however, technical support is available Monday to Thursday 08:30 - 17:00 and Friday 08:30 - 16:30. NEPO intend to hold meetings with interested suppliers via Microsoft Teams on 18th - 20th August 2025. A presentation will be given by NEPO and there will be an opportunity to ask questions in the session. Time slots will be provided to those whom express an interest in attending a session by contacting professional.services@nepo.org. Attendance at the Microsoft Teams meeting is optional and does not provide suppliers with an advantage in any future related procurement. Attendance also does not constitute as an intention to tender for any future related procurement. Please note the above information may be subject to change and is indicative only.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056581
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079817-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

63 - Supporting and auxiliary transport services; travel agencies services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

CPV Codes

55100000 - Hotel services

63515000 - Travel services

63516000 - Travel management services

79997000 - Business travel services

85323000 - Community health services

Notice Value(s)

Tender Value
£2,000,000,000 £1B-£10B
Lots Value
£2,000,000,000 £1B-£10B
Awards Value
£2,000,000,000 £1B-£10B
Contracts Value
£2,000,500,000 £1B-£10B

Notice Dates

Publication Date
21 Aug 20263 weeks ago
Submission Deadline
13 Mar 2026Expired
Future Notice Date
Not specified
Award Date
20 May 20263 months ago
Contract Period
1 Aug 2026 - 31 Jul 2030 4-5 years
Recurrence
2029-05-01

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Waythrough
Additional Buyers

THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOWBURN
Postcode
DH6 5PF
Postcode Area
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England), TLC1 Tees Valley and Durham, TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
County Durham
Electoral Ward
Bowburn & Coxhoe
Westminster Constituency
Newton Aycliffe and Spennymoor

Supplier Information

Number of Suppliers
1
Supplier Name

Click Travel Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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