Notice Information
Notice Title
P-3271 IT Hardware Maintenance and Support Services
Notice Description
Translink is seeking to appoint a single supplier to support their Information Services Division with delivery of the following service areas: a. Hardware maintenance (physical servers, SAN/NAS, client devices eg laptops, desktops, and printers) b. Out of hours support (break / fix SLA for physical servers - 24 hours per day, 7 days per week, with a 4 hour response, 4 hour fix agreement). c. Business continuity services and testing d. Transition and transformation services (e.g. transition from one operational site(s) to an alternative/implementing new services e.g. print management.)
Lot Information
Lot 1
Renewal: The Contract may be extended, on agreement with both parties, for 3 periods of 1 year.
Planning Information
This is a Pre-Market Engagement exercise (PME) that seeks input from the market to inform the upcoming procurement of Hardware Maintenance and Support Services. NOTE : THIS CFT IS NOT A CALL FOR TENDER. Please download and read the Terms of Reference and Instructions for Participants which is available from the "CfT Documents" area. Your response to this market engagement questionnaire must be submitted as an attachment via the secure messaging area of the CfT. The deadline for submission of completed questionnaires is 12:00 on 12th August 2025. Please note: the procedure selected for this Pre-Market Engagement is not indicative of the procurement procedure to follow.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-056734
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/058310-2026
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
72110000 - Hardware selection consultancy services
72120000 - Hardware disaster-recovery consultancy services
72130000 - Computer-site planning consultancy services
72140000 - Computer hardware acceptance testing consultancy services
72150000 - Computer audit consultancy and hardware consultancy services
Notice Value(s)
- Tender Value
- £3,000,000 £1M-£10M
- Lots Value
- £3,000,000 £1M-£10M
- Awards Value
- £3,000,000 £1M-£10M
- Contracts Value
- £3,000,000 £1M-£10M
Notice Dates
- Publication Date
- 22 Jun 20263 days ago
- Submission Deadline
- 24 Mar 2026Expired
- Future Notice Date
- 12 Aug 2025Expired
- Award Date
- 28 May 20263 weeks ago
- Contract Period
- 13 Jun 2026 - 13 Jun 2029 3-4 years
- Recurrence
- 2032-02-01
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TRANSLINK
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BELFAST
- Postcode
- BT2 7LX
- Post Town
- Northern Ireland
- Country
- Northern Ireland
-
- Major Region (ITL 1)
- TLN Northern Ireland
- Basic Region (ITL 2)
- TLN0 Northern Ireland
- Small Region (ITL 3)
- TLN06 Belfast
- Delivery Location
- TLN Northern Ireland
-
- Local Authority
- Belfast
- Electoral Ward
- Central
- Westminster Constituency
- Belfast South and Mid Down
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/058310-2026
22nd June 2026 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/050747-2026
29th May 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/016925-2026
25th February 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/043516-2025
28th July 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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