Award

Fastform Online Booking System (FOBS) maintenance contract

THE POLICE AND CRIME COMMISSIONER FOR HUMBERSIDE

This public procurement record has 1 release in its history.

Award

28 Jul 2025 at 13:40

UK7 - Contract Details Notice
Summary of the contracting process

The procurement process led by The Police and Crime Commissioner for Humberside focused on the maintenance of the Fastform Online Booking System (FOBS). This system supports the NDORS driver improvement scheme, ensuring efficient online course booking and payment processing. Categorised under software maintenance and repair services, this tender was awarded without competition under a direct procurement method, signifying its specialist or proprietary nature. The procurement process has progressed to the award stage as of 28 July 2025, and the contract is active from 1 August 2025 until 31 July 2026. Located in Cottingham, United Kingdom, the process pertains to public authority sub-central government functions.

The tender presents significant growth opportunities for businesses specialising in software maintenance and repair services, particularly those capable of supporting government and public sector IT systems. With the system being unique and used across 19 police forces, it demonstrates a larger market potential for businesses aiming to expand in the public sector. Small and medium enterprises (SMEs), especially those in the IT services sector, would find this tender aligned with their competencies in managing complex, multi-user online platforms and payment systems. The collaboration with Clarity Information Solutions Limited exemplifies the potential for skilled vendors to secure contracts when offering bespoke and well-integrated solutions.

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Notice Information

Notice Title

Fastform Online Booking System (FOBS) maintenance contract

Notice Description

Through licensing, support and maintenance, provide the continuance of Online Course booking and card payment services for NDORS driver Improvement Scheme for the Safer Roads Humber Partnership. The system incorporates FastForm Process manager and 20 additional licenses that were subject of the previous contract. It now also incorporates an Electronic Offers module (see below). The SRH staff use the system to book clients on to the courses and it facilitates payment from the client for the course. Clients can also book themselves on to the courses and make payment using the online portal. The system is used in 19 forces and appears to be the only company providing the maintenance solution.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056737
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/043521-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£51,200 Under £100K

Notice Dates

Publication Date
28 Jul 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Jul 20257 months ago
Contract Period
31 Jul 2025 - 31 Jul 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE POLICE AND CRIME COMMISSIONER FOR HUMBERSIDE
Contact Name
Not specified
Contact Email
procurementhp@humberside.police.uk
Contact Phone
Not specified

Buyer Location

Locality
COTTINGHAM
Postcode
HU16 5SN
Post Town
Hull
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
Not specified
Local Authority
East Riding of Yorkshire
Electoral Ward
Cottingham North
Westminster Constituency
Kingston upon Hull North and Cottingham

Supplier Information

Number of Suppliers
1
Supplier Name

CLARITY INFORMATION SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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