Award

Cloud Based Booking and Diary Management System for the Registration Service - S514959

NORFOLK COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

30 Jul 2025 at 10:18

UK7 - Contract Details Notice
Summary of the contracting process

Norfolk County Council, a sub-central government authority based in Norwich, has completed its procurement process for a "Cloud Based Booking and Diary Management System for the Registration Service", classified under services for world wide web (www) site operation host services. The procurement journey has progressed to the award and contract stages as of the date 30th July 2025, with a contract active from 29th July 2025 to 31st October 2028, awarded to Bookinglab Limited. This council opted for Bookinglab Limited after careful evaluation of functionality and technical requirements. The procurement was carried out under a "Below threshold - unknown" method, with the contract valued at £69,500 GBP.

This procurement presents an opportunity for businesses specializing in cloud-based systems and web service operations, particularly those capable of providing bespoke solutions for registration services. SMEs in the tech industry, such as Bookinglab Limited, which is active in Birmingham, can find growth by tailoring systems to meet specific client requirements within the public sector. Businesses focusing on advanced IT support models and effective functionality can leverage similar opportunities by showcasing their capability in these areas to other public authorities with similar logistical needs.

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Notice Information

Notice Title

Cloud Based Booking and Diary Management System for the Registration Service - S514959

Notice Description

There are a very limited number of suppliers in the market with specific systems developed for registration services. We have spoke to 3 suppliers, GOSS who are currently used by the council were unable to offer a bespoke solution and it was agreed that the costs of developing one for us would be too costly at this stage. WPC and Bookinglab have both demonstrated their systems and provided quotes. The costs for both systems were very similar so the decision was made based on functionality and technical requirements including support models.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0568d0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/044169-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72415000 - World wide web (www) site operation host services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£69,500 Under £100K

Notice Dates

Publication Date
30 Jul 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Jul 20257 months ago
Contract Period
28 Jul 2025 - 31 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORFOLK COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

BOOKINGLAB

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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