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EEAST - Marketing Contacts Database (250424)

East of England Ambulance Service NHS Trust

This public procurement record has 2 releases in its history.

TenderCancellation

16 Sep 2025 at 15:47

UK12 - Procurement Termination Notice
Tender

30 Jul 2025 at 15:03

UK4 - Tender Notice
Summary of the contracting process

The East of England Ambulance Service NHS Trust initiated a procurement process for a Marketing Contacts Database, titled "EEAST - Marketing Contacts Database (250424)", under the legal framework 2023/54. This contract, primarily focused on providing marketing services, sought to enhance the Trust’s commercial service areas including TrainEEAST, CallEEAST, and the National Performance Advisory Group (NPAG). Located in Melbourn, the procurement process advanced through an open competition method below the specified threshold and required submissions via the Atamis e-Tendering Portal by 12:00 BST on 18th August 2025. Although the initial tender process was active, it concluded in a cancellation due to insufficient response as of 16th September 2025.

The tender presented numerous opportunities for businesses within the marketing industry to partner with a vital NHS Trust, potentially providing significant business growth avenues, particularly for SMEs and VCSEs. Organisations capable of supplying robust marketing databases and associated services, such as contact centres or training resources, would have been well-suited to competitively engage in this procurement. The contract offered incentives for long-term engagement, with the possibility of extension over two additional 12-month periods, aligning with businesses looking to secure sustained governmental partnerships and aid in the continuous advancement of the Trust's commercial services.

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Notice Information

Notice Title

EEAST - Marketing Contacts Database (250424)

Notice Description

The Authority is seeking an external specialist organisation to provide a Marketing Contacts Database to assist in the commercial growth of the Authority's Commercial Services departments that consist of: * TrainEEAST - Provides clinician led professional training and is a provider of medical equipment, such as responder bags, defibrillators, bleed kits etc. Further information can be found on the TrainEEAST website: Professional Health Training Courses | TrainEEAST * CallEEAST - Provides an outsourced contact centre, supporting multiple sectors from Health, Social Care and Commercial organisations, proving inbound and outbound contact centre services. Further information can be found on the CallEEAST website: Enhance Your Customer Experience | 24/7 Contact Centre Services * The National Performance Advisory Group (NPAG) - Supports NHS and public sector managers in the continuous improvement of their services through Best Value Groups, Conferences, Training Workshops and Networking. Further information can be found on the NPAG website: NPAG: NHS & Public Sector Support

Lot Information

Lot 1

Options: option to extend for 2 further periods of twelve (12) months

Renewal: option to extend for 2 further periods of twelve (12) months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056943
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/057035-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342000 - Marketing services

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
£75,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 202511 months ago
Submission Deadline
18 Aug 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Sep 2025 - 31 Aug 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East of England Ambulance Service NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MELBOURN
Postcode
SG8 6EN
Postcode Area
Stevenage
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
Not specified
Local Authority
South Cambridgeshire
Electoral Ward
Melbourn
Westminster Constituency
South Cambridgeshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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