Planning

Lone Worker Solutions

CAERPHILLY COUNTY BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Planning

01 Aug 2025 at 08:56

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Caerphilly County Borough Council is in the planning stage of a procurement process titled "Lone Worker Solutions," within the services industry category. The process involves a preliminary market engagement seeking input on lone worker safety solutions. Interested suppliers have until the deadline of 01 September 2025 to respond to this request for information (RFI). The council is located in Hengoed, UK, and the engagement aims to collect insights on innovative safety technologies applicable to diverse departments such as Housing, Environmental Health, and Trading Standards. The council's existing contract in this area runs until 30 April 2026, and potential procurement activities are anticipated to follow the information gathering phase.

This tender presents opportunities for business growth, especially for suppliers specialising in IT services like consulting and software development. The council is looking for scalable, integrated solutions that can enhance lone worker protection, offering an attractive prospect for businesses that provide advanced technologies such as GPS tracking, panic alerts, and integration capabilities with other systems. Suppliers who have proficiency in mobile platform compatibility and can offer unique safety features are well-suited to compete. The procurement process encourages participation from SMEs, suggesting inclusiveness in its approach to supplier selection, thereby broadening the competitive landscape for businesses aiming to expand their reach in the public sector market.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Lone Worker Solutions

Notice Description

Caerphilly County Borough Council is conducting a pre market engagement exercise to gather information on current and emerging lone worker safety solutions. This RFI is intended to inform the Council's understanding of available technologies and services in preparation for potential future procurement activity. The Council currently has a contract in place for lone worker safety solutions until 30 April 2026. The existing provision includes a combination of fob-style devices and mobile applications installed on employees' smartphones. Approximately 150 employees across various departments--including Housing, Environmental Health, and Trading Standards--are currently using the system. The Council is seeking to: - Understand the range of lone worker safety solutions currently available in the market. - Explore innovative technologies that enhance lone worker protection. - Assess the scalability, integration capabilities, and user experience of available solutions. - Identify potential suppliers for future procurement opportunities.

Planning Information

Interested suppliers are invited to respond with information addressing the following areas: Company Overview Company background and relevant experience. Existing clients in the public sector (if applicable). Product/Service Description Overview of lone worker devices and/or software solutions. Key features (e.g., GPS tracking, panic alerts, two-way communication, fall detection). Compatibility with mobile platforms (iOS/Android) and wearable devices. Innovation and Differentiation Unique features or innovations. Integration with other systems (e.g., HR, incident reporting, emergency services). Support and Maintenance Service levels and support arrangements. Training and onboarding processes. Data Security and Compliance Approach to data protection and GDPR compliance. Hosting arrangements (e.g., cloud-based, on-premise). Commercial Information Indicative pricing models (e.g., per user, per device). Contractual flexibility and licensing options. Please submit your response electronically to: Jessica Thomas (thomaj11@caerphilly.gov.uk) by 23:59 on Monday 01 September 2025. Responses should be no more than 5 pages in length and may include supporting brochures or product sheets as appendices. This RFI is issued solely for information-gathering purposes and does not constitute a commitment to procure any goods or services. The Council is not liable for any costs incurred by respondents in the preparation or submission of responses.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056af0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/045054-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
3 Nov 2025Expired
Award Date
Not specified
Contract Period
30 Apr 2026 - 30 Apr 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CAERPHILLY COUNTY BOROUGH COUNCIL
Contact Name
Jessica Thomas
Contact Email
thomaj11@caerphilly.gov.uk
Contact Phone
01443863382

Buyer Location

Locality
HENGOED
Postcode
CF82 7PG
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL53 Gwent Valleys
Delivery Location
TLL16 Gwent Valleys
Local Authority
Caerphilly
Electoral Ward
Ystrad Mynach
Westminster Constituency
Caerphilly

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-056af0-2025-08-01T09:56:54+01:00",
    "date": "2025-08-01T09:56:54+01:00",
    "ocid": "ocds-h6vhtk-056af0",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PWHP-2369-JPYL",
            "name": "Caerphilly County Borough Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PWHP-2369-JPYL"
            },
            "address": {
                "streetAddress": "Penallta House, Tredomen Park",
                "locality": "Hengoed",
                "postalCode": "CF82 7PG",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL16"
            },
            "contactPoint": {
                "name": "Jessica Thomas",
                "email": "thomaj11@caerphilly.gov.uk",
                "telephone": "01443863382"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.caerphilly.gov.uk",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    },
                    {
                        "scheme": "UK_CA_DEVOLVED_REGULATIONS",
                        "id": "GB-WLS",
                        "description": "Welsh devolved regulations apply"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PWHP-2369-JPYL",
        "name": "Caerphilly County Borough Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Interested suppliers are invited to respond with information addressing the following areas: Company Overview Company background and relevant experience. Existing clients in the public sector (if applicable). Product/Service Description Overview of lone worker devices and/or software solutions. Key features (e.g., GPS tracking, panic alerts, two-way communication, fall detection). Compatibility with mobile platforms (iOS/Android) and wearable devices. Innovation and Differentiation Unique features or innovations. Integration with other systems (e.g., HR, incident reporting, emergency services). Support and Maintenance Service levels and support arrangements. Training and onboarding processes. Data Security and Compliance Approach to data protection and GDPR compliance. Hosting arrangements (e.g., cloud-based, on-premise). Commercial Information Indicative pricing models (e.g., per user, per device). Contractual flexibility and licensing options. Please submit your response electronically to: Jessica Thomas (thomaj11@caerphilly.gov.uk) by 23:59 on Monday 01 September 2025. Responses should be no more than 5 pages in length and may include supporting brochures or product sheets as appendices. This RFI is issued solely for information-gathering purposes and does not constitute a commitment to procure any goods or services. The Council is not liable for any costs incurred by respondents in the preparation or submission of responses.",
                "dueDate": "2025-09-01T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "045054-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/045054-2025",
                "datePublished": "2025-08-01T09:56:54+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "ocds-h6vhtk-056af0",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Lone Worker Solutions",
        "description": "Caerphilly County Borough Council is conducting a pre market engagement exercise to gather information on current and emerging lone worker safety solutions. This RFI is intended to inform the Council's understanding of available technologies and services in preparation for potential future procurement activity. The Council currently has a contract in place for lone worker safety solutions until 30 April 2026. The existing provision includes a combination of fob-style devices and mobile applications installed on employees' smartphones. Approximately 150 employees across various departments--including Housing, Environmental Health, and Trading Standards--are currently using the system. The Council is seeking to: - Understand the range of lone worker safety solutions currently available in the market. - Explore innovative technologies that enhance lone worker protection. - Assess the scalability, integration capabilities, and user experience of available solutions. - Identify potential suppliers for future procurement opportunities.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL16",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 240000,
            "amount": 200000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-05-01T00:00:00+01:00",
                    "endDate": "2029-04-30T23:59:59+01:00",
                    "maxExtentDate": "2031-04-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "planning"
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-11-03T23:59:59+00:00"
        },
        "status": "planning"
    },
    "language": "en"
}