Award

Revenues and Benefit System and OnDemand Services

TRAFFORD COUNCIL

This public procurement record has 1 release in its history.

Award

07 Aug 2025 at 09:23

Award Notice
Summary of the contracting process

Trafford Council has completed the procurement process for a 5-year contract concerning the "Revenues and Benefit System and OnDemand Services." The contract pertains to IT services, including consulting, software development, Internet, and support, aiming to deliver statutory duties within the council's Revenues and Benefits service area. Located in Manchester within the UKD region, the process reached the award stage on 7th August 2025, with Civica UK Ltd securing the contract through a direct award via the VAS Framework - Vertical Application Solutions - CCS Lot 1. The contract was signed and involves a substantial financial commitment valued at £2,533,884 GBP.

This tender can offer substantial opportunities for businesses specialising in IT services and solutions, particularly large companies capable of delivering comprehensive software systems and support services. Organisations with expertise in handling council operations and pro-active service provision would find such contracts financially rewarding and strategically beneficial. With the procurement designed as a 'call-off' contract, it allows flexibility in resource allocation, suitable for businesses proficient in adapting to varying service demands, thus fostering growth within sector-focused technology and software firms.

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Notice Information

Notice Title

Revenues and Benefit System and OnDemand Services

Notice Description

The Council requires a software system to deliver it's statutory duty within the Revenues and Benefits service area.

Lot Information

Lot 1

5 year contract - 30/09/2025 - 29/09/2030 The Council requires a software system to deliver it's statutory duty within the Revenues and Benefits service area. In addition, the Council also uses OnDemand services for off-site processing to deal with cover for staff absence, vacancies and short term, short funded schemes. It also can be used for pro-active services such as reviews on discounts and exemptions. It is a 'call-off' contract so they only have to use what we require.

Procurement Information

Direct Award via the VAS Framework - Vertical Application Solutions - CCS Lot 1.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058311
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/046774-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,533,884 £1M-£10M

Notice Dates

Publication Date
7 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Aug 20256 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRAFFORD COUNCIL
Contact Name
PHILIP STEPHENS
Contact Email
philip.stephens@star-procurement.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M32 0TH
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
TLD North West (England)
Local Authority
Trafford
Electoral Ward
Gorse Hill & Cornbrook
Westminster Constituency
Stretford and Urmston

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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