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Support & Maintenance for Patient Administration Software

Royal Cornwall Hospitals NHS Trust

This public procurement record has 1 release in its history.

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08 Aug 2025 at 09:10

UK5 - Transparency Notice
Summary of the contracting process

The procurement process for "Support & Maintenance for Patient Administration Software" was conducted by the Royal Cornwall Hospitals NHS Trust, located in Truro, United Kingdom. The procurement falls under the services industry category, specifically for system and support services. This direct award, part of a complete tender process, targeted the proprietary software by utilizing a single source provider. The procurement process reached the award stage with a contract period starting on 1st October 2025 and ending on 30th September 2026. A future milestone for the contract's signature is scheduled for 29th August 2025. The total contract value grossed at GBP 632,290.

This tender presents an opportunity for businesses in the software support and maintenance industry, especially those with expertise in patient administration systems, to grow through potential subcontracting or collaboration with DH OPCO UK LTD, the awarded supplier. As the procurement method was a direct award due to proprietary software constraints, businesses that can deliver niche, specialized services or hold intellectual property rights may find similar opportunities. The potential for collaboration within this sector highlights the importance of maintaining unique technical expertise and rights to proprietary solutions in the healthcare services market.

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Notice Information

Notice Title

Support & Maintenance for Patient Administration Software

Notice Description

Support & Maintenance for Patient Administration Software Provided remotely

Procurement Information

Proprietary software - Single source provider

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0583de
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/047125-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72250000 - System and support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£526,908 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
8 Aug 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2025 - 30 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Royal Cornwall Hospitals NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TRURO
Postcode
TR1 3LJ
Postcode Area
Truro
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
Not specified
Local Authority
Cornwall
Electoral Ward
Gloweth, Malabar & Shortlanesend
Westminster Constituency
Truro and Falmouth

Supplier Information

Number of Suppliers
1
Supplier Name

DH OPCO UK LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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