Planning

Technology Enabled Care Services 3 (SBS10529)

NHS SHARED BUSINESS SERVICES LIMITED

This public procurement record has 1 release in its history.

Planning

20 Aug 2025 at 09:12

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

NHS Shared Business Services Limited (NHS SBS) is overseeing the planning stage for the upcoming "Technology Enabled Care Services 3" framework, identified as SBS10529, aimed at advancing digital health and social care solutions primarily across the United Kingdom, including regions of Guernsey, the Isle of Man, and Jersey. The preliminary market engagement is critical to shaping the framework, with a focus on several key lots, both NHS-specific such as Remote Clinical Monitoring and Intelligent Activity Monitoring, and non-NHS categories like Digital Care and Inclusion Technologies for Education. Interested parties are encouraged to submit their insights by 15th October 2025. This initiative, significant for its sustainability and social value emphasis, utilizes a framework agreement and highlights a projected contract value of up to £120 million, to be initiated post-2027 following the expiration of the existing framework.

This proposed procurement presents numerous growth opportunities for businesses specialising in healthcare technology, medical devices, software solutions, and remote monitoring services. With the potential for both SMEs and VCSEs to compete, the framework encourages innovation and delivers substantial value by aligning with national priorities and the evolving capabilities of the market. Businesses adept in developing medical software, monitoring systems, and alarm solutions will be especially well-suited to engage with this substantial procurement opportunity that seeks to integrate technology with care services, thus fostering enhanced patient independence and more proactive care models.

How relevant is this notice?

Notice Information

Notice Title

Technology Enabled Care Services 3 (SBS10529)

Notice Description

NHS Shared Business Services Limited (NHS SBS) intends to put in place a fit of future Framework for the provision of Technology Enabled Care Services to be used by Approved Organisations for the following proposed Lots, which are under consideration during this preliminary market engagement: NHS Specific Lots (1-2) 1. Remote Clinical Monitoring 2. Intelligent Activity Monitoring Non-NHS Lots (3-6) 3. Digital Care and Inclusion Technologies for Education 4. Remote Rehabilitation and Therapy Support 5. Alarm Receiving Centre Platforms 6. Digital Alarm Solutions and Peripherals

Planning Information

NHS Shared Business Services (NHS SBS) is developing a fit-for-the-future framework to support the delivery of Technology Enabled Care Services (TECS) across the NHS and wider public sector. This framework will help accelerate the adoption of digital tools and services that support health and social care transformation, promote patient independence, and enable proactive and remote models of care. To help define the scope and structure of the new framework, NHS SBS is conducting a Preliminary Market Engagement (PME) exercise with suppliers. The aim is to gather market insight, assess supplier capability, and test the relevance of proposed lots before finalising the Lot and commercial structure, Specification and launching a formal procurement process. The existing TECS framework is due to expire on 08/01/2027. This PME represents an important opportunity to shape the future of TECS procurement and ensure the framework aligns with the market capabilities, national priorities, local needs, and emerging innovation. Theproposed lot structure under consideration includes the following: NHS Specific Lots (1-2) 1. Remote Clinical Monitoring 2. Intelligent Activity Monitoring Non-NHS Lots (3-6) 3. Digital Care and Inclusion Technologies for Education 4. Remote Rehabilitation and Therapy Support 5. Alarm Receiving Centre Platforms 6. Digital Alarm Solutions and Peripherals Companies wishing to participate in the preliminary market engagement should complete the Preliminary Market Engagement Questionnaire (PMEQ) by 12pm noon on Wednesday 15th October 2025, which is available via the link below: https://discovery.ariba.com/rfx/23264075 PRELIMINARY MARKET ENGAGEMENT QUESTIONNAIRE NHS SBS would like to obtain the markets views, suggestions, and proposals during this preliminary market engagement. All submissions will be treated confidentially. Please note, companies are not required to respond to all questions within the PMEQ. POSSIBLE SUBSEQUENT ENGAGEMENT NHS SBS may host open virtual forums (such as webinars) to engage further with the market following analysis of PMEQ responses. Within the PMEQ, companies need to confirm whether they would like to participate in such further engagement, and if so, provide contact details for their nominated attendee. NHS Shared Business Services Limited (NHS SBS) act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and social care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework. Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/services/framework-agreements-categories/ We are committed to working with suppliers who are dedicated to Sustainability and Social Value and there will be a significant weighting on this within the procurement documents. NHS SBS will use an eSourcing system for any procurement activity taken subsequent to this notice. The eSourcing system NHS SBS will use is SAP Ariba. Please note that to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a Framework if invited to do so.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058afb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050041-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

48 - Software package and information systems

71 - Architectural, construction, engineering and inspection services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

33190000 - Miscellaneous medical devices and products

48180000 - Medical software package

71700000 - Monitoring and control services

79711000 - Alarm-monitoring services

Notice Value(s)

Tender Value
£100,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20253 months ago
Submission Deadline
Not specified
Future Notice Date
15 Oct 2025Expired
Award Date
Not specified
Contract Period
5 Apr 2027 - 5 Apr 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SHARED BUSINESS SERVICES LIMITED
Contact Name
Not specified
Contact Email
nsbs.categorymanagementsourcing@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
HP2 7AH
Post Town
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
Not specified
Local Authority
Dacorum
Electoral Ward
Adeyfield East
Westminster Constituency
Hemel Hempstead

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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