Award

iGene maintenance and support

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 2 releases in its history.

Award

23 Feb 2026 at 10:56

UK7 - Contract Details Notice
Award

29 Aug 2025 at 08:22

UK5 - Transparency Notice
Summary of the contracting process

The procurement process undertaken by the NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, is focused on enhancing the digital infrastructure of NHS Wales by upgrading the existing clinical management systems. The project involves the 'iGene maintenance and support' services aimed at centralising and integrating patient data management to streamline workflows and improve clinical decision-making. Located in Cardiff, within the healthcare sector, this procurement reached the award stage on 29th August 2025. The direct procurement method used is classified as below threshold, implying no competition, and this contract has been awarded with an active status as of 23rd February 2026 for services in the South Wales region. Key addresses for delivery include Chester and Cardiff in the United Kingdom, closing the contract on 25th November 2026.

This procurement provides substantial opportunities for companies specialising in digital health solutions, particularly those with capabilities in system integration, data management, and support services. Businesses like Genial Genetic Solutions Limited are ideal candidates for this tender, as they can offer technologies that address interoperability challenges and improve healthcare delivery. With a contract value of approximately £87,979.82 in services, companies looking to expand their footprint in the public health sector will find this a lucrative chance to align their products with modern clinical requirements, aiding NHS Wales in achieving its digital transformation goals. Such projects present growth prospects for tech firms capable of driving service planning efficiency, resource allocation, and workflow management through enhanced reporting and data analytics solutions.

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Notice Information

Notice Title

iGene maintenance and support

Notice Description

The current clinical management system used by the service operates as a standalone platform and is not integrated with other genetics, hospital, or NHS Wales systems. This lack of interoperability presents challenges in accessing and managing patient information efficiently. Genetic family files are currently stored across multiple sites and locations, which increases the time and effort required to retrieve records, introduces potential risks, and can delay clinical decision-making.To address these issues, the service is seeking to implement a more centralised and integrated solution that will streamline access to patient data, improve information governance, and enhance clinical workflows. Centralising records will help ensure that clinicians have timely and secure access to the information they need, reducing administrative burden and improving patient care outcomes.Furthermore, the ability to generate accurate and detailed reports is essential for effective service planning, resource allocation, and workload management. A modernised system will support these operational needs by enabling better data capture, analysis, and reporting capabilities.This procurement reflects the service's commitment to improving digital infrastructure in line with broader NHS Wales objectives, ensuring that systems are fit for purpose and capable of supporting future service developments.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058ff3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015974-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£87,979 Under £100K
Contracts Value
£87,979 Under £100K

Notice Dates

Publication Date
23 Feb 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Aug 20257 months ago
Contract Period
26 Nov 2025 - 25 Nov 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF14 4HH
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Heath
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

IGENE MAINTENANCE AND SUPPORT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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