Award

iGene maintenance and support

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 1 release in its history.

Award

29 Aug 2025 at 08:22

Summary of the contracting process

The procurement process for the "iGene maintenance and support" contract, hosted by NHS Wales Shared Services Partnership-Procurement Services under Velindre University NHS Trust, has reached its award stage. The process pertains to the health services industry, specifically focusing on repair and maintenance services, with operations based primarily in Cardiff, United Kingdom (UKL22). The procurement was conducted through a direct method below the threshold, without competition, which facilitates a streamlined approach to contracting. Key dates for this contract include its pending award status as of 29th August 2025 and the scheduled readiness for contract signature by 31st October 2025. The contract is set to commence on 1st January 2026 and will continue until the end of December 2029.

This tender presents significant opportunities for business growth, particularly for firms specialising in healthcare technology integration and maintenance. Enterprises that provide innovative solutions improving clinical workflows and data governance stand to benefit from this procurement. The focus is mainly on enhancing digital infrastructure within NHS Wales, implying strong demand for advancements in IT services that can integrate seamlessly with existing genetic and hospital information systems. Large-scale technology firms with capabilities in healthcare software maintenance and support, especially those familiar with public sector requirements, would be well-positioned to compete in such tenders. The selection of Genial Genetic Solutions Limited as the supplier underscores the value placed on established experience and capacity in this niche field.

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Notice Title

iGene maintenance and support

Notice Description

The current clinical management system used by the service operates as a standalone platform and is not integrated with other genetics, hospital, or NHS Wales systems. This lack of interoperability presents challenges in accessing and managing patient information efficiently. Genetic family files are currently stored across multiple sites and locations, which increases the time and effort required to retrieve records, introduces potential risks, and can delay clinical decision-making. To address these issues, the service is seeking to implement a more centralised and integrated solution that will streamline access to patient data, improve information governance, and enhance clinical workflows. Centralising records will help ensure that clinicians have timely and secure access to the information they need, reducing administrative burden and improving patient care outcomes. Furthermore, the ability to generate accurate and detailed reports is essential for effective service planning, resource allocation, and workload management. A modernised system will support these operational needs by enabling better data capture, analysis, and reporting capabilities. This procurement reflects the service's commitment to improving digital infrastructure in line with broader NHS Wales objectives, ensuring that systems are fit for purpose and capable of supporting future service developments.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058ff3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/052267-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£87,979 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Aug 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Aug 20255 months ago
Contract Period
1 Jan 2026 - 31 Dec 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Nicola Williams
Contact Email
nicola.williams33@nhs.wales.uk
Contact Phone
+442921500649

Buyer Location

Locality
CARDIFF
Postcode
CF14 4HH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified

Local Authority
Cardiff
Electoral Ward
Heath
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

GENIAL GENETIC SOLUTIONS

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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