Award

Provision of Cloud Based Claims Management and Record System - S518843

NORFOLK COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

29 Aug 2025 at 08:40

Summary of the contracting process

Norfolk County Council, based in Norwich, has completed the procurement process for a contract titled "Provision of Cloud Based Claims Management and Record System - S518843" in the sector of software package and information systems. The contract, which falls under the category of goods, involved the implementation of Figtree Systems' cloud-based database solution. The procurement was finalized following the tender's completion stage, with the contract active from 1st April 2025 to 31st March 2026. This undertaking is part of Norfolk County Council’s initiative to upgrade their record-keeping and claims management infrastructure, aligning with regulations defined under the UKPGA scheme.

This procurement presents substantial growth opportunities for businesses specialising in developing and supplying cloud-based IT solutions, particularly within the public sector. Small to medium enterprises (SMEs) like Figtree Systems Europe Ltd have been successful in this bid, indicating potential for similar-sized companies to engage with public authorities by harnessing expertise in niche software solutions. Companies adept at handling and transforming large-scale data management systems for government bodies could find lucrative prospects in similar future contracts.

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Notice Title

Provision of Cloud Based Claims Management and Record System - S518843

Notice Description

Figtree is a cloud-based database system that holds information on properties, vehicles, policies and claims. It allows users to input data and retrieve information, update fields and produce reports on the information contained within the database.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058ffc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/052279-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£80,000 Under £100K

Notice Dates

Publication Date
29 Aug 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Mar 202510 months ago
Contract Period
31 Mar 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORFOLK COUNTY COUNCIL
Contact Name
Not specified
Contact Email
sourcingteam@norfolk.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

FIGTREE SYSTEMS EUROPE LIMITD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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