Award

Framework Agreement for the Supply, Installation and Maintenance of Personal Lifts and Hoists

KNOWSLEY COUNCIL

This public procurement record has 3 releases in its history.

Award

08 Jan 2026 at 09:48

TenderUpdate

04 Sep 2025 at 09:47

Tender

29 Aug 2025 at 14:20

Summary of the contracting process

Knowsley Council, Trafford Council, and Rochdale Borough Council, along with multiple other local councils, have launched a comprehensive Framework Agreement for the supply, installation, and maintenance of personal lifts and hoists. The framework, valued at £20 million excluding VAT, encompasses services for stairlifts, vertical through-floor lifts, steplifts, and hoists, aiming to improve accessibility for disabled individuals. This significant procurement opportunity is divided into four lots and is part of a 48-month contract period set to commence on 1st March 2026 and conclude by 1st March 2030. The procurement process followed an open procedure, allowing a wide array of suppliers to engage in this initiative within the UKD region.

This framework presents substantial opportunities for various businesses, particularly those specializing in lift installations, maintenance services, and adaptive living equipment. Notably, the contract's requirements create a fertile ground for experienced suppliers and SMEs to expand their portfolios by engaging in public infrastructure projects dedicated to accessibility. Companies such as Wessex Lift Co Ltd, Stannah Lift Services Limited, and TK Access Solutions Limited are well-positioned due to their existing capabilities in this domain, standing as examples of businesses that can potentially leverage this framework for growth. The framework not only enables market expansion but also allows these businesses to contribute significantly to enhancing inclusivity through state-of-the-art lift solutions in residential and social care settings.

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Notice Title

Framework Agreement for the Supply, Installation and Maintenance of Personal Lifts and Hoists

Notice Description

Knowsley Council, Trafford Council and Rochdale Borough Council are seeking to establish a Framework Agreement (the Contract) for the supply, installation and maintenance of personal lifts and hoists. The Framework Agreement is for the supply, installation, servicing, maintenance, removal and re-installation of stairlifts, vertical through floor lifts, steplifts and hoists that improve the access to facilities for disabled people with sensory and mobility loss. The supply and installation work will be carried out in both private owner occupied and housing association properties. The servicing and maintenance will be predominantly carried out in private owner occupier's household properties, but could also be required in other tenures. A small number of other items are serviced in respite services and in shared lives homes. The Specification, together with the accompanying tender documents, outlines the full scope of requirements and invites submissions from suitably experienced suppliers. The Framework Agreement (the Contract) will be for a period of 48 months. The Framework will be divided into four lots. A pre-market engagement notice has not been completed as the contracting authorities determined market engagement is not required due to the route to market being open tender. A planned procurement notice has not been completed as the contracting authorities do not wish to reduce the timescales of this tender. The evaluation process consisted of verification of the bids received on the Chest and releasing these to the evaluation panel for evaluation. The panel reviewed and scored the bidders' responses and moderation meetings were held where a Procurement Category Manager ensured the evaluation process was conducted in a fair manner in accordance with the pre-determined criteria and scoring methodology set out at the time of invitations, with a consensus score being finalised with the panel. Commercial returns were then reviewed, with the Procurement Category Manager releasing the final results to the evaluation panel. In the interest of transparency the total value of the Framework was set at PS20m (ex VAT) The values per lot stated within this notice are estimates only and should not be taken as fact.

Lot Information

Maintenance, call-out, servicing and recycling of lists and hoists

Lot 1 covers the provision of a comprehensive annual maintenance and servicing, call out and repair service on Stair lifts. A bi-annual maintenance and servicing, call out and repair servicing of through ceiling lifts, step lifts, ceiling track hosts and miscellaneous equipment in owner occupied and private rented homes located throughout the Council areas. Lot 1 also covers the removal, storage, refurbishment and re-installation i.e. recycling of the same items above in owner occupied, private and social rented homes located throughout the Council areas. The recycled lifts will be from a variety of different manufacturers.

Supply and Installation of New Straight and Curved Stair Lifts

Supply and install new straight and curved stair lifts in owner occupied, private rented and housing association homes located throughout the Council areas. It will also include the annual service and maintenance during the warranty period.

Supply and Installation of New Through Ceiling Lifts

The supply and installation of new vertical through ceiling lifts and step lifts. It will also include the bi-annual service and maintenance during the warranty period.

Supply and Installation of Ceiling Track Hoists and Gantry Hoists

Supply, Installation, Removal, Refurbishment, Storage, and Re-Installation of Ceiling Track Hoists and Gantry Hoists located within private domestic properties within the Council boroughs. It will also include the bi-annual service and maintenance and thorough examination during the warranty period.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0590a6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001288-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Works
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

45 - Construction work

50 - Repair and maintenance services


CPV Codes

33192600 - Lifting equipment for health care sector

44115600 - Stairlifts

45262700 - Building alteration work

45313100 - Lift installation work

50421000 - Repair and maintenance services of medical equipment

50700000 - Repair and maintenance services of building installations

50750000 - Lift-maintenance services

50800000 - Miscellaneous repair and maintenance services

Notice Value(s)

Tender Value
£20,000,000 £10M-£100M
Lots Value
£9,800,000 £1M-£10M
Awards Value
£5,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jan 20261 months ago
Submission Deadline
24 Sep 2025Expired
Future Notice Date
Not specified
Award Date
6 Jan 20261 months ago
Contract Period
2 Mar 2026 - 1 Mar 2030 4-5 years
Recurrence
2029-01-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
KNOWSLEY COUNCIL
Additional Buyers

ROCHDALE BOROUGH COUNCIL

ST HELENS COUNCIL

STOCKPORT METROPOLITAN BOROUGH COUNCIL

TAMESIDE METROPOLITAN BOROUGH COUNCIL

TRAFFORD COUNCIL

Contact Name
Not specified
Contact Email
procurement@star-procurement.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
HUYTON
Postcode
L36 9YU
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD35 Greater Manchester South East
Delivery Location
TLD3 Greater Manchester, TLD7 Merseyside

Local Authority
Stockport
Electoral Ward
Brinnington & Stockport Central
Westminster Constituency
Stockport

Supplier Information

Number of Suppliers
8
Supplier Names

AMW LIFT & MOBILITY SERVICES

POLLOCK LIFTS

SLC CARE

STAIRLIFT SPECIALISTS

STANNAH LIFT SERVICES

TK ACCESS SOLUTIONS

VLC (STAIRLIFTS

WESSEX LIFT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                    "id": "PDNR-2554-LZYT"
                }
            ],
            "address": {
                "streetAddress": "The Old Ambulnce Station Longfield Gardens",
                "locality": "Manchester",
                "postalCode": "M44 5UJ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD34"
            },
            "contactPoint": {
                "email": "accounts@amwstairlifts.co.uk"
            },
            "roles": [
                "supplier",
                "tenderer"
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            "details": {
                "url": "http://www.amwstairlifts.co.uk",
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        },
        {
            "id": "GB-COH-NI018971",
            "name": "POLLOCK LIFTS LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "NI018971"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PCHR-1848-PNTV"
                }
            ],
            "address": {
                "streetAddress": "1 Sloefield Drive",
                "locality": "Carrickfergus",
                "postalCode": "BT38 8GX",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKN0F"
            },
            "contactPoint": {
                "email": "lcrothers@pollocklifts.co.uk"
            },
            "roles": [
                "supplier",
                "tenderer"
            ],
            "details": {
                "url": "http://www.pollocklifts.co.uk",
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        },
        {
            "id": "GB-COH-01166449",
            "name": "TK ACCESS SOLUTIONS LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "01166449"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PJDP-2499-JPLX"
                }
            ],
            "address": {
                "streetAddress": "Unit E3 Eagle Court De Havilland Avenue",
                "locality": "Preston farm industrial estate Stockton On Tees",
                "postalCode": "TS18 3TB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKC11"
            },
            "contactPoint": {
                "email": "chesney.simpson@tkelevator.com"
            },
            "roles": [
                "supplier",
                "tenderer"
            ],
            "details": {
                "url": "https://homesolutions.tkelevator.com",
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        },
        {
            "id": "GB-COH-04657120",
            "name": "VLC (STAIRLIFTS) LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "04657120"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PBQY-6723-LXGY"
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            ],
            "address": {
                "streetAddress": "Unit D2 Redgate Road",
                "locality": "Wigan",
                "postalCode": "WN4 8DT",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD36"
            },
            "contactPoint": {
                "email": "accounts@versatileliftcompany.co.uk"
            },
            "roles": [
                "supplier",
                "tenderer"
            ],
            "details": {
                "url": "http://versatileliftcompany.co.uk",
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        },
        {
            "id": "GB-COH-05618032",
            "name": "SLC CARE LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "05618032"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PHLH-4167-BCZM"
                }
            ],
            "address": {
                "streetAddress": "Healthcare House High Street",
                "locality": "Wrexham",
                "postalCode": "LL11 6AG",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL23"
            },
            "contactPoint": {
                "email": "adam@healthcare-matters.com"
            },
            "roles": [
                "supplier",
                "tenderer"
            ],
            "details": {
                "url": "http://www.healthcare-matters.com",
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
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        }
    ],
    "buyer": {
        "id": "GB-PPON-PXQQ-8436-NWPV",
        "name": "Knowsley Council"
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    "tender": {
        "id": "DN788305",
        "legalBasis": {
            "id": "2023/54",
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        "title": "Framework Agreement for the Supply, Installation and Maintenance of Personal Lifts and Hoists",
        "description": "Knowsley Council, Trafford Council and Rochdale Borough Council are seeking to establish a Framework Agreement (the Contract) for the supply, installation and maintenance of personal lifts and hoists. The Framework Agreement is for the supply, installation, servicing, maintenance, removal and re-installation of stairlifts, vertical through floor lifts, steplifts and hoists that improve the access to facilities for disabled people with sensory and mobility loss. The supply and installation work will be carried out in both private owner occupied and housing association properties. The servicing and maintenance will be predominantly carried out in private owner occupier's household properties, but could also be required in other tenures. A small number of other items are serviced in respite services and in shared lives homes. The Specification, together with the accompanying tender documents, outlines the full scope of requirements and invites submissions from suitably experienced suppliers. The Framework Agreement (the Contract) will be for a period of 48 months. The Framework will be divided into four lots. A pre-market engagement notice has not been completed as the contracting authorities determined market engagement is not required due to the route to market being open tender. A planned procurement notice has not been completed as the contracting authorities do not wish to reduce the timescales of this tender. The evaluation process consisted of verification of the bids received on the Chest and releasing these to the evaluation panel for evaluation. The panel reviewed and scored the bidders' responses and moderation meetings were held where a Procurement Category Manager ensured the evaluation process was conducted in a fair manner in accordance with the pre-determined criteria and scoring methodology set out at the time of invitations, with a consensus score being finalised with the panel. Commercial returns were then reviewed, with the Procurement Category Manager releasing the final results to the evaluation panel. In the interest of transparency the total value of the Framework was set at PS20m (ex VAT) The values per lot stated within this notice are estimates only and should not be taken as fact.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "44115600",
                        "description": "Stairlifts"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45313100",
                        "description": "Lift installation work"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50750000",
                        "description": "Lift-maintenance services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50800000",
                        "description": "Miscellaneous repair and maintenance services"
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                ],
                "deliveryAddresses": [
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                        "region": "UKD3",
                        "country": "GB",
                        "countryName": "United Kingdom"
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                        "countryName": "United Kingdom"
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                    {
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                        "country": "GB",
                        "countryName": "United Kingdom"
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                        "countryName": "United Kingdom"
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                        "country": "GB",
                        "countryName": "United Kingdom"
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                        "countryName": "United Kingdom"
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                    {
                        "region": "UKD3",
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                        "countryName": "United Kingdom"
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                        "countryName": "United Kingdom"
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                "relatedLot": "2"
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                        "description": "Lifting equipment for health care sector"
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                        "scheme": "CPV",
                        "id": "44115600",
                        "description": "Stairlifts"
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                    {
                        "scheme": "CPV",
                        "id": "45313100",
                        "description": "Lift installation work"
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                        "scheme": "CPV",
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                        "description": "Lift-maintenance services"
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                        "region": "UKD3",
                        "country": "GB",
                        "countryName": "United Kingdom"
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                        "countryName": "United Kingdom"
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                        "region": "UKD7",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "4"
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        ],
        "value": {
            "amountGross": 24000000,
            "amount": 20000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "works",
        "aboveThreshold": true,
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "method": "withoutReopeningCompetition",
                "type": "open",
                "buyerCategories": "As per the tender documentation",
                "description": "As per the tender documentation"
            }
        },
        "submissionMethodDetails": "https://www.the-chest.org.uk/ Project reference - DN788305",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
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        },
        "tenderPeriod": {
            "endDate": "2025-09-24T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-11-24T23:59:59Z"
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        "lots": [
            {
                "id": "1",
                "title": "Maintenance, call-out, servicing and recycling of lists and hoists",
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                "status": "complete",
                "value": {
                    "amountGross": 1200000,
                    "amount": 1000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
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                            "type": "quality",
                            "name": "Technical",
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                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "See Tender Documentation"
                        },
                        {
                            "type": "technical",
                            "description": "See Tender Documentation"
                        },
                        {
                            "type": "economic",
                            "description": "See Tender Documentation"
                        },
                        {
                            "type": "technical",
                            "description": "See Tender Documentation"
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                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-01-01T00:00:00Z",
                    "endDate": "2029-12-31T23:59:59Z"
                }
            },
            {
                "id": "2",
                "title": "Supply and Installation of New Straight and Curved Stair Lifts",
                "description": "Supply and install new straight and curved stair lifts in owner occupied, private rented and housing association homes located throughout the Council areas. It will also include the annual service and maintenance during the warranty period.",
                "status": "complete",
                "value": {
                    "amountGross": 6240000,
                    "amount": 5200000,
                    "currency": "GBP"
                },
                "awardCriteria": {
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                },
                "selectionCriteria": {
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                            "description": "See Tender Documentation"
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                            "description": "See Tender Documentation"
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                        {
                            "type": "economic",
                            "description": "See Tender Documentation"
                        },
                        {
                            "type": "technical",
                            "description": "See Tender Documentation"
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                    ]
                },
                "contractPeriod": {
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                }
            },
            {
                "id": "3",
                "title": "Supply and Installation of New Through Ceiling Lifts",
                "description": "The supply and installation of new vertical through ceiling lifts and step lifts. It will also include the bi-annual service and maintenance during the warranty period.",
                "status": "complete",
                "value": {
                    "amountGross": 3360000,
                    "amount": 2800000,
                    "currency": "GBP"
                },
                "awardCriteria": {
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                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "See Tender Documentation"
                        },
                        {
                            "type": "technical",
                            "description": "See Tender Documentation"
                        },
                        {
                            "type": "economic",
                            "description": "See Tender Documentation"
                        },
                        {
                            "type": "technical",
                            "description": "See Tender Documentation"
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-01-01T00:00:00Z",
                    "endDate": "2029-12-31T23:59:59Z"
                }
            },
            {
                "id": "4",
                "title": "Supply and Installation of Ceiling Track Hoists and Gantry Hoists",
                "description": "Supply, Installation, Removal, Refurbishment, Storage, and Re-Installation of Ceiling Track Hoists and Gantry Hoists located within private domestic properties within the Council boroughs. It will also include the bi-annual service and maintenance and thorough examination during the warranty period.",
                "status": "complete",
                "value": {
                    "amountGross": 960000,
                    "amount": 800000,
                    "currency": "GBP"
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                            "description": "See Tender Documentation"
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        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
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    "bids": {
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            {
                "id": "1",
                "status": "valid",
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                    {
                        "id": "GB-COH-01269836",
                        "name": "WESSEX LIFT CO LTD"
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}