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Spennymoor Town Council: Provision of IT and Telephony Services

Spennymoor Town Council

This public procurement record has 5 releases in its history.

Award

04 Sep 2026 at 14:28

UK6 - Contract Award Notice
Award

04 Sep 2026 at 14:16

UK7 - Contract Details Notice
TenderUpdate

25 Sep 2025 at 10:43

UK4 - Tender Notice
TenderUpdate

25 Sep 2025 at 09:52

UK4 - Tender Notice
Tender

03 Sep 2025 at 14:33

UK4 - Tender Notice
Summary of the contracting process

Spennymoor Town Council procured IT and telephony services with associated support for its main offices at Spennymoor Town Hall and other relevant council facilities. The requirement covers telephone network equipment, telecommunications equipment and supplies, IT services, computer and network services, helpdesk support, and IT support and consultancy. The work is categorised as services and is to be delivered in the United Kingdom. The council sought a partner able to support its operational technology and communications needs, including migration from a physical server to cloud-based storage and working. The selected supplier was Atom Technology Solutions Ltd, an SME based in Newcastle. The requirement also allowed for additional IT hardware and software purchases, such as laptops, Microsoft 365 users and other software, during the contract.

This completed below-threshold procurement used an open competition. The tender closed on 30 September 2025 at 17:00, with enquiries closing on 24 September 2025 at 17:00. One lot was awarded to Atom Technology Solutions Ltd. The estimated value was £170,000 gross (£141,375 excluding VAT). The recorded award dated 11 November 2025 was £66,168 gross (£55,140 excluding VAT), and the active contract was signed on 15 October 2025 at the same value. The contract period runs from 15 October 2025 to 14 October 2028, with a possible extension to 14 October 2031. Evaluation weighted quality at 60% and cost at 40%; quality included helpdesk and onsite support, cloud migration and modern working, and relevant case studies. Twenty-three bids were received, including 20 final-stage SME bids.

This procurement demonstrates recurring local-authority demand for an integrated IT, telephony and support partner rather than a single equipment supplier. A credible competitor would need to provide reliable telephone and telecommunications infrastructure, computer and network support, helpdesk services, and onsite assistance across council facilities. The evaluation placed greater emphasis on service quality than cost, so suppliers would need to evidence responsive support arrangements and a clear approach to moving an organisation from physical servers to cloud-based storage and modern ways of working. Strong, relevant case studies from similar organisations were an explicit part of the assessment. The opportunity also favoured SMEs and included potential demand for laptops, Microsoft 365 users and other software, making broad managed IT capability and capacity for additional purchases commercially relevant.

How relevant is this notice?

Notice Information

Notice Title

Spennymoor Town Council: Provision of IT and Telephony Services

Notice Description

The Town Council is seeking to appoint a partner to provide IT and telephony services and associated support to our main offices at Spennymoor Town Hall and any other relevant council facilities

Lot Information

Lot 1

Options: Potential for additional expenditure on IT hardware and software e.g. new laptops, additional users on MS365, additional software, etc

Renewal: 3yr contract + potential 2yr extension on satisfactory delivery

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059345
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083937-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

72 - IT services: consulting, software development, Internet and support

CPV Codes

32429000 - Telephone network equipment

32500000 - Telecommunications equipment and supplies

72222300 - Information technology services

72253000 - Helpdesk and support services

72400000 - Internet services

72500000 - Computer-related services

72600000 - Computer support and consultancy services

72700000 - Computer network services

Notice Value(s)

Tender Value
£141,375 £100K-£500K
Lots Value
£141,375 £100K-£500K
Awards Value
£55,140 Under £100K
Contracts Value
£55,140 Under £100K

Notice Dates

Publication Date
4 Sep 20261 months ago
Submission Deadline
30 Sep 2025Expired
Future Notice Date
Not specified
Award Date
11 Nov 202511 months ago
Contract Period
15 Oct 2025 - 14 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Spennymoor Town Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SPENNYMOOR
Postcode
DL16 6DG
Postcode Area
Darlington
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England)
Local Authority
County Durham
Electoral Ward
Tudhoe
Westminster Constituency
Newton Aycliffe and Spennymoor

Supplier Information

Number of Suppliers
1
Supplier Name

Atom Technology Solutions Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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