Award

Skype Replacement

PLYMOUTH CITY COUNCIL

This public procurement record has 1 release in its history.

Award

04 Sep 2025 at 15:19

Summary of the contracting process

Plymouth City Council has completed the contracting process for the "Skype Replacement" project, selecting Delt Shared Services Ltd as the supplier. This initiative falls within the IT services industry category, specifically under consulting, software development, internet, and support. The project's aim is to facilitate telephony options for the council following Microsoft's retirement of Skype for Business. Key dates include the start of the contract on August 12th, 2025, with completion by March 31st, 2026, aligning with the extended support period ending on October 14th, 2025. Based in Plymouth, this project was procured using a direct method below the threshold, meaning it was awarded without competition.

This tender represents a significant opportunity for businesses specialising in IT services, particularly those with expertise in software development and internet support, to offer solutions that enable seamless telephony integration. Companies that can provide innovative communication solutions may find growth opportunities within public sector tenders like this one, either as potential direct suppliers or through subcontracting with selected firms such as Delt Shared Services Ltd. The project underlines the need for businesses equipped to navigate and implement modern telecommunication infrastructure and services.

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Notice Title

Skype Replacement

Notice Description

Skype for Business was retired by Microsoft in January 2024 with extended support in place until 14th October 2025. The Council needs the ability to use some form of telephony when Skype goes to end of life. Currently PCC have 2090 Microsoft E3 licences, which enables collaboration and calls between staff who have the E3 licence and where possible telephony will be facilitated using federated Teams calling with other Local Authorities, Central government and other federated partners. Some of the council functions will require staff to be able to call an external number of an organisation or an individual with whom the council is not federated, to facilitate this all staff will have an E5 licences applied to them, licencing them for external calling.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059477
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/054053-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£94,400 Under £100K

Notice Dates

Publication Date
4 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
11 Aug 20256 months ago
Contract Period
11 Aug 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
PLYMOUTH CITY COUNCIL
Contact Name
Not specified
Contact Email
procurement@plymouth.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
PLYMOUTH
Postcode
PL1 3BJ
Post Town
Plymouth
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
Not specified

Local Authority
Plymouth
Electoral Ward
St Peter and the Waterfront
Westminster Constituency
Plymouth Sutton and Devonport

Supplier Information

Number of Suppliers
1
Supplier Name

DELT SHARED SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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