Notice Information
Notice Title
Ticket Retailing & Validation Solutions
Notice Description
Northern Trains Limited has a requirement to replace its existing Ticket Retailing & Validation solution by December 2026 due to the incumbent supplier's withdrawal from the UK rail ticketing market. Northern are therefore looking to engage the supply market to understand the solutions available. Northern Trains Limited Invitation to Tender is for the provision of a technology solution that satisfies two main outcomes for Northern: *Suitable replacement of the on-train and ticket office solution to maintain and safeguard ticket retailing and validation provision *Deliver on NTL's dependency into the PAYG programme for EMV A successfully delivered solution must meet 11 significant requirements: 1)Complete Ticket Issuing System (TIS) for All Devices 2)Architecture Description of All Components 3)Full Range of Retailing Options Available Day One 4)RDG Accreditation and Compliance 5)Adherence to Project Delivery Timelines 6)Customer Payment Type Acceptance 7)Support for ITSO PAYG Smartcards 8)TfGM cEMV PAYG Capability 9)Customer Travel Options and Fare Types 10)End-of-Shift Accounting Functionality 11)Ticket Inspection and Validation Functionality
Lot Information
Lot 1
Renewal: The minimum term is six (6) years, with the option to extend for a further five (5) years, split into a three (3) year option followed by a two (2) year option, up to a total maximum duration of eleven (11) years.
Planning Information
Northern would like to invite any suppliers who substantially meet the system detailed to register their interest to attend a briefing call hosted by the Project Team & Procurement Manager to explain the requirements in more detail. The briefing call will be hosted on Teams on 19/09/2025 11.30am - 12.30pm for all suppliers to attend. The session will consist of the project team giving an overview of Northern's technical requirements in further detail followed by a Q&A sessions for interested Suppliers to field any initial questions or clarifications. If you are interested in partaking in this briefing call please send an expression of interest to Alex Ashman (alexander.ashman@northernrailway.co.uk) along with a summary of the system capabilities (i.e Product fact sheet).
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-059648
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/020129-2026
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
30 - Office and computing machinery, equipment and supplies except furniture and software packages
50 - Repair and maintenance services
-
- CPV Codes
30123100 - Ticket-validation machines
30144200 - Ticket-issuing machines
50316000 - Maintenance and repair of ticket-issuing machinery
50317000 - Maintenance and repair of ticket-validation machinery
Notice Value(s)
- Tender Value
- £30,000,000 £10M-£100M
- Lots Value
- £30,000,000 £10M-£100M
- Awards Value
- £29,167,795 £10M-£100M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 5 Mar 20261 months ago
- Submission Deadline
- 12 Jan 2026Expired
- Future Notice Date
- 19 Sep 2025Expired
- Award Date
- 5 Mar 20261 months ago
- Contract Period
- 31 Mar 2026 - 31 Mar 2032 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORTHERN TRAINS LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- YORK
- Postcode
- YO1 6JT
- Post Town
- York
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE2 North Yorkshire
- Small Region (ITL 3)
- TLE21 York
- Delivery Location
- Not specified
-
- Local Authority
- York
- Electoral Ward
- Micklegate
- Westminster Constituency
- York Central
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/020129-2026
5th March 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/078223-2025
28th November 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/054859-2025
9th September 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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