Award

Cloud Managed Services for the Provision of Income Management Software

CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

This public procurement record has 3 releases in its history.

Award

12 Nov 2025 at 11:07

TenderUpdate

11 Sep 2025 at 09:30

Tender

09 Sep 2025 at 10:28

Summary of the contracting process

Cambridge University Hospitals NHS Foundation Trust has awarded a contract for "Cloud Managed Services for the Provision of Income Management Software" to Civica UK Limited. The procurement process was conducted through an open procedure, indicating a competitive and transparent tendering system aimed at ensuring value for money. The process is currently in the award stage, with Civica UK Limited identified as the supplier for this services contract. The procurement is within the public authority's industry category, specifically within the domain of financial systems software. The standstill period is scheduled to conclude by 21st November 2025, and the contract is set to commence on 1st June 2026, running through to 31st May 2029, with a potential extension option of 27 months. The geographical focus of the service delivery is the United Kingdom.

This tender offers significant opportunities for businesses involved in software services, particularly those offering financial systems software development. The open procedure allows interested businesses to participate, and with a total of three bids received, it suggests a competitive space that welcomes capable small and medium enterprises, as two SME bids successfully reached the final stage. Given the contract volume and the services required, businesses specialising in cloud management and financial software systems — particularly those that can demonstrate strong technical competence and provide social value — would find this tender particularly advantageous for business growth. The potential for contract renewal further enhances the opportunity for long-term engagement and stable business development.

How relevant is this notice?

Notice Information

Notice Title

Cloud Managed Services for the Provision of Income Management Software

Notice Description

Tender for the implementation and access to a cloud-managed income management software platform together with all associated support

Lot Information

Lot 1

Renewal: Option to extend for further period(s) of 27 months at the Authority's discretion

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05967f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073079-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72212442 - Financial systems software development services

Notice Value(s)

Tender Value
£360,000 £100K-£500K
Lots Value
£360,000 £100K-£500K
Awards Value
£144,107 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Nov 20253 weeks ago
Submission Deadline
9 Oct 2025Expired
Future Notice Date
Not specified
Award Date
12 Nov 20253 weeks ago
Contract Period
31 May 2026 - 31 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST
Contact Name
Eos Wong
Contact Email
eos.wong1@nhs.net
Contact Phone
+44 7719 412765

Buyer Location

Locality
CAMBRIDGE
Postcode
CB2 0QQ
Post Town
Cambridge
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
Not specified

Local Authority
Cambridge
Electoral Ward
Queen Edith's
Westminster Constituency
South Cambridgeshire

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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