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Technology Enabled Care Service (TEC)

Lincolnshire County Council

This public procurement record has 3 releases in its history.

Award

14 Sep 2026 at 17:37

UK6 - Contract Award Notice
Tender

12 May 2026 at 15:37

UK4 - Tender Notice
Planning

11 Sep 2025 at 13:46

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Lincolnshire County Council has procured a countywide Technology Enabled Care service for eligible adults with care needs across Lincolnshire. The service will provide preventative digital equipment and support to promote independence, safety and wellbeing, while monitoring emergencies and changes in lifestyle remotely. Expected solutions include traditional telecare such as fall detectors and medication dispensers, alongside smart-home systems, voice-activated tools and AI-driven monitoring. The service is intended to identify risks earlier, reduce or delay the need for more intensive statutory care, and offer a less intrusive alternative to conventional care pathways. It combines health and social care services with equipment provision, repair and maintenance. The opportunity is suitable for small and medium-sized enterprises and voluntary, community and social enterprises.

The procurement is complete and has been awarded following an open procedure. Livity Life Limited was selected on 14 September 2026 for the single lot, at an awarded value of £10,890,000 gross. The contract is due to run from 1 December 2026 to 30 November 2031, with renewal of up to 24 months and a maximum extent to 30 November 2033. The standstill period ends on 23 September 2026, with signature scheduled for 24 September 2026. Bids had to be submitted by 22 June 2026, with enquiries closing on 15 June 2026; the award decision period ended on 11 August 2026. Evaluation weighted quality at 75% and price at 25%, including service delivery, collaboration, mobilisation, outcomes, IT and data, staffing, social value and financial submissions.

This award demonstrates established demand for integrated technology-enabled care from Lincolnshire County Council, at a scale requiring a supplier able to combine digital equipment, remote monitoring and responsive service delivery. Credible competitors will need practical expertise in telecare and assistive technology, including fall detection, medication support, smart-home tools, voice interfaces and AI-based monitoring. They will also need to manage installation, maintenance, data and IT outcomes, service mobilisation, staffing and quality assurance across a countywide service. The evaluation placed greatest emphasis on service delivery, followed by collaboration and mobilisation, so providers should be able to work effectively with adult care services, residents, families and professionals. Experience demonstrating preventative outcomes, independence, safeguarding, sustainability and social value would strengthen a future response.

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Notice Information

Notice Title

Technology Enabled Care Service (TEC)

Notice Description

The Technology Enabled Care (TEC) Service is a preventative, countywide offer that provides digital equipment to promote wellbeing and support adults with care needs. It enables the continuous, automatic, and remote monitoring of real time emergencies and lifestyle changes, helping to manage and reduce risks associated with independent living. The service supports eligible adults across the county to maintain independence, safety, and wellbeing through a wide range of digital solutions. These include traditional telecare devices such as fall detectors and medication dispensers, as well as emerging technologies like smart home systems, voice activated tools, and AI driven monitoring. This technology is designed to empower individuals to remain independent for longer, receive more proactive and preventative support, and stay connected to their community, family, friends, and professionals. This approach aims to enhance outcomes and promote independence while ensuring resources are targeted where they are most needed, enabling a less intrusive and more dignified model of support. Overall, the service seeks to prevent, reduce, or delay the need for more intensive statutory services by improving wellbeing, identifying risks earlier, and providing a lower cost alternative to traditional care pathways.

Planning Information

As part of its ongoing work to improve the quality of life, health and wellbeing of residents, Lincolnshire County Council (LCC) is reviewing the current approach, effectiveness, and future potential of Care Technology (TEC) as a core tool within Adult Care. Lincolnshire County Council is currently exploring new and innovative ways to collaborate with providers in shaping the future of Enhanced Technology Enable Care (TEC) across the county. We are committed to working in partnership to review current services and identify opportunities for working differently, that will better meet the needs of individuals and communities. At this stage, the future model of TEC is not yet defined. Through this engagement, we aim to gather valuable input from the market to help shape the new service scope. We will be seeking responses via a Pre-market Engagement Questionnaire. Once the questionnaire has been published, we kindly request that responses are returned via the ProContract portal: https://procontract.due-north.com/ by 5pm on the 18th September 2025. If you wish to provide a response after this date, further submissions will be accepted via email at elena.garcia-carretero@lincolnshire.gov.uk until 5pm on 25th September.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05989e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087065-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

50 - Repair and maintenance services

85 - Health and social work services

CPV Codes

33000000 - Medical equipments, pharmaceuticals and personal care products

50000000 - Repair and maintenance services

85000000 - Health and social work services

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
£10,890,000 £10M-£100M
Awards Value
£10,890,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
14 Sep 20261 months ago
Submission Deadline
22 Jun 2026Expired
Future Notice Date
12 Jan 2026Expired
Award Date
14 Sep 20261 months ago
Contract Period
1 Dec 2026 - 30 Nov 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Lincolnshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LINCOLN
Postcode
LN1 1YL
Postcode Area
Lincoln
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF3 Lincolnshire
Small Region (ITL 3)
TLF30 Lincolnshire CC
Delivery Location
TLF3 Lincolnshire
Local Authority
Lincoln
Electoral Ward
Carholme
Westminster Constituency
Lincoln

Supplier Information

Number of Suppliers
1
Supplier Name

Livity Life Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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