Award

Case Management Software - Regulatory Services

WEST NORTHAMPTONSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

17 Sep 2025 at 11:19

Summary of the contracting process

West Northamptonshire Council has completed a procurement for "Case Management Software - Regulatory Services," focusing on renewing software support and maintenance for regulatory services and private sector housing. The project falls under the services industry category, specifically IT services including consulting, software development, Internet, and support. The procurement method was direct and classified as "below threshold - without competition." The award was made to CIVICA UK LIMITED, headquartered in London, and the contract was signed on 20th August 2025. The procurement cycle has reached the award stage, and the contract period is from 1st October 2025 until 31st March 2026, encompassing several UK regions including UKC, UKD, and UKI, among others.

This contract allows businesses specialising in IT services to engage in service provision for a sub-central government entity. The opportunity is particularly relevant to companies capable of delivering robust case management solutions and software maintenance services. Large-scale IT service providers, or those with experience managing similar public authority software solutions, would be well-suited to benefit from similar future procurements. Additionally, it presents an avenue for IT companies to strengthen their portfolios by working with public sector clients like West Northamptonshire Council.

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Notice Title

Case Management Software - Regulatory Services

Notice Description

Renewal of software support & maintenance for 6 months for case management software used by Regulatory Services and Private Sector Housing. We own a perpetual licence.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059c1f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/057288-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£42,354 Under £100K

Notice Dates

Publication Date
17 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Aug 20256 months ago
Contract Period
30 Sep 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WEST NORTHAMPTONSHIRE COUNCIL
Contact Name
Not specified
Contact Email
procurement@westnorthants.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NORTHAMPTON
Postcode
NN1 1ED
Post Town
Northampton
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF24 West Northamptonshire
Delivery Location
Not specified

Local Authority
West Northamptonshire
Electoral Ward
Castle
Westminster Constituency
Northampton North

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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