Tender

Internal Communications Software

SOUTH WALES FIRE AND RESCUE SERVICE

This public procurement record has 1 release in its history.

Tender

18 Sep 2025 at 15:54

UK4 - Tender Notice
Summary of the contracting process

The South Wales Fire and Rescue Service is currently in the tender stage of procurement for an "Internal Communications Software" project, aimed at improving internal communication and engagement across the organisation. This project falls under the industry category of communication software packages and is seeking delivery within the region of UKL2, United Kingdom. The tender process initiated on 18th September 2025, with a submission deadline set for 16th October 2025, 12:00 PM. The procurement method employed is an open competition, suitable for below-threshold procurement, and electronic submissions are allowed via the submission platform specified.

This tender presents significant growth opportunities for businesses specialising in software solutions, particularly those adept in developing communication platforms that enhance employee engagement and analytical capabilities. Companies that can offer user-friendly, innovative communication tools with robust tracking and analytic functions would be well-suited to compete for this contract. There is an emphasis on technical quality, social value, and competitive pricing, making it an attractive proposition for small and medium enterprises (SMEs) aiming to expand their public sector portfolio. Furthermore, the potential for contract renewal upon satisfactory performance offers additional long-term business opportunities.

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Notice Information

Notice Title

Internal Communications Software

Notice Description

South Wales Fire and Rescue Service are seeking to introduce an internal corporate communications platform to enhance employee engagement, streamline messaging and provide data rich and useful analytics across the Service. The primary objectives of this ITQ are to: * Implement a centralised internal communications platform. * Improve employee engagement and reach across departments. * Enable content creation using templates for emails and PDFs. * Track and analyse communication metrics such as open rates, read time, device usage, and engagement levels.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059d95
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/057873-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48510000 - Communication software package

Notice Value(s)

Tender Value
£120,000 £100K-£500K
Lots Value
£120,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Sep 20255 months ago
Submission Deadline
16 Oct 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2025 - 30 Nov 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTH WALES FIRE AND RESCUE SERVICE
Contact Name
Lee Bunkham
Contact Email
l-bunkham@southwales-fire.gov.uk
Contact Phone
01443 232090

Buyer Location

Locality
LLANTRISANT
Postcode
CF72 8LX
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL2 East Wales
Local Authority
Rhondda Cynon Taf
Electoral Ward
Llantrisant and Talbot Green
Westminster Constituency
Pontypridd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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