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Civica Income Management System

London Borough of Newham

This public procurement record has 1 release in its history.

Award

24 Sep 2025 at 14:02

Award Notice
Summary of the contracting process

The London Borough of Newham has completed a procurement process to secure a Civica Income Management System, which falls under the IT services industry category. The tender process was conducted under a limited procurement method, specifically an award procedure without prior publication of a call for competition, as it was outside the scope of the directive. The system will support the council's revenue collection via digital platforms and ensure correct income recognition. The procurement was awarded to Civica, with a contract signed on 29th August 2025 for a value of £415,971. The primary delivery address is in the UKI41 region, which correlates to the Greater London area.

This procurement presents opportunities for businesses involved in IT services, particularly those specialising in financial analysis and accounting software packages. Companies like Civica, categorised as SMEs, could find such contracts beneficial for growth, potentially enhancing their reputation and expanding client portfolios. Businesses that can provide high-quality IT systems with an emphasis on consulting, software development, internet, and support services, may compete effectively in similar tenders. These opportunities can help businesses build credibility in working with regional authorities such as the London Borough of Newham and similar entities.

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Notice Information

Notice Title

Civica Income Management System

Notice Description

An Income Management System is used by the Council to collect revenue via the Council's website and phone and enables the correct recognition of income to the relevant business area/account.

Lot Information

Lot 1

An Income Management System is used by the Council to collect revenue via the Council's website and phone and enables the correct recognition of income to the relevant business area/account.

Procurement Information

Call off via CCS Framework RM6259

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a11c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/059271-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48440000 - Financial analysis and accounting software package

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£415,971 £100K-£500K

Notice Dates

Publication Date
24 Sep 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Aug 202512 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Newham
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E16 2QU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI41 Hackney and Newham
Local Authority
Newham
Electoral Ward
Royal Albert
Westminster Constituency
West Ham and Beckton

Supplier Information

Number of Suppliers
1
Supplier Name

Civica

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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