Notice Information
Notice Title
Unified Communications and Contact Centre Solution
Notice Description
Trafford Council are looking to identify and engage a strategic partner to deliver a secure, robust, and future-ready Unified Communications (UC) and Contact Centre solution. The solution must support Trafford Councils ambition to enhance resident engagement, streamline internal communications, and integrate seamlessly with their corporate digital platforms. Further details can be found within the attached market engagement brief on The Chest / Proactis - Project information - DN791882
Planning Information
Further details can be obtained by accessing the project information contained on The Chest / Proactis as per Project information - DN791882
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05a165
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/059394-2025
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 24 Sep 20255 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- 17 Oct 2025Expired
- Award Date
- Not specified
- Contract Period
- 9 Jan 2026 - 8 Jan 2031 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TRAFFORD COUNCIL
- Contact Name
- Not specified
- Contact Email
- procurement@star-procurement.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- MANCHESTER
- Postcode
- M32 0TH
- Post Town
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD34 Greater Manchester South West
- Delivery Location
- TLD3 Greater Manchester
-
- Local Authority
- Trafford
- Electoral Ward
- Gorse Hill & Cornbrook
- Westminster Constituency
- Stretford and Urmston
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/059394-2025
24th September 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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