Award

Oracle Managed Support Service

OFFICE OF RAIL AND ROAD

This public procurement record has 1 release in its history.

Award

26 Sep 2025 at 13:54

Summary of the contracting process

The Office of Rail and Road, a central government public authority based in London, is in the award stage of its procurement process for the "Oracle Managed Support Service." The procurement involves providing Oracle Cloud ERP and HCM Managed Services, including Level 2 and 3 support, to the Office of Rail and Road. The process concluded with an active award to Version 1 Solutions Limited, a large supplier located in Birmingham. The contract, with a gross value of GBP 241,200, commences on 1st October 2025 and extends until 30th September 2028, with potential renewal options reaching up to 2030. The procurement falls under the services category with a focus on IT software maintenance, and it was conducted through a below-threshold procurement method.

This contract offers significant opportunities for businesses involved in IT support services, particularly those specialising in Oracle software maintenance. Large IT service providers, as demonstrated by the award to Version 1 Solutions Limited, will find this contract highly beneficial for business growth, especially if they possess expertise in managing complex cloud-based ERP and HCM systems. The contract also presents the possibility of additional projects to further support the system, enabling businesses with scalable resources and specialised knowledge in IT infrastructure to position themselves advantageously for future opportunities.

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Notice Title

Oracle Managed Support Service

Notice Description

Provision of Oracle Cloud ERP and HCM Managed Services to the Office of Rail and Road (ORR). The service includes Level 2 and 3 functional and technical support across Oracle Cloud ERP and HCM modules, covering production and non-production environments.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a365
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060225-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£201,000 £100K-£500K

Notice Dates

Publication Date
26 Sep 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Sep 20255 months ago
Contract Period
30 Sep 2025 - 30 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
OFFICE OF RAIL AND ROAD
Contact Name
Not specified
Contact Email
procurementteam@orr.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E14 4QZ
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

VERSION 1 SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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