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South London Legal Partnership Case Management System

London Borough of Merton

This public procurement record has 3 releases in its history.

Award

28 Oct 2025 at 11:16

UK7 - Contract Details Notice
Award

16 Oct 2025 at 10:19

UK6 - Contract Award Notice
Award

26 Sep 2025 at 16:13

UK5 - Transparency Notice
Summary of the contracting process

The procurement process by the London Borough of Merton involved the direct award of a contract for the "South London Legal Partnership Case Management System". The project required hosting and managing the SLLP Virtual Desktop environment, including the Visual Files solution, addressing urgent service delivery and reliability issues. The process has reached the award stage, with the contract executed on 15 October 2025, and it spans from 20 October 2025 to 5 October 2028. The awarded contract, valued at £507,000, falls under the services category, specifically legal services. The supply will cover multiple regions across the United Kingdom, with the procurement adhering to UK legal standards as per the 2023 legislation.

This direct award to SYNEXTRA LIMITED presents considerable opportunities for business growth, particularly for firms adept in legal and IT services. Companies specialising in virtual desktop environments and legal management solutions would find this contract suitable given the imperative to modernise and address technical and environmental requirements. Firms with agility to respond to urgent needs and expertise in managing complex IT systems can leverage this project to strengthen their portfolio in public sector engagements and beyond. Such engagements enhance business reputation, expand geographic service delivery, and pave the way for further opportunities in public contract procurement.

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Notice Information

Notice Title

South London Legal Partnership Case Management System

Notice Description

Hosting and management of the South London Legal Partnership (SLLP) Virtual Desktop (AVD) environment, including the Visual Files solution.

Procurement Information

There is an imperative around the delivery of service to the c160 legal colleagues and there is an ongoing reliability issue with this system being hosted and managed in the London Borough of Merton infrastructure environment. This in part to the rapid change schedule in place to modernise the LBM technology stack but also due to the clinical environmental requirements for the Lexis Nexis Visual Files solution.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a384
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068870-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79100000 - Legal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£507,000 £500K-£1M
Contracts Value
£507,000 £500K-£1M

Notice Dates

Publication Date
28 Oct 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Sep 202511 months ago
Contract Period
20 Oct 2025 - 5 Oct 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Merton
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MORDEN
Postcode
SM4 5DX
Postcode Area
Sutton
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
Not specified
Local Authority
Merton
Electoral Ward
Merton Park
Westminster Constituency
Wimbledon

Supplier Information

Number of Suppliers
1
Supplier Name

SYNEXTRA LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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